Save the Date
The National Advertising Division’s 2025 Annual Conference, Leading the Way in Ad Law, will take place on September 16-17 in Washington, DC. Save the date to join us for the nation’s premiere advertising law conference.
Lemon Law Disputes
BBB AUTO LINE helps settle vehicle warranty and lemon law disputes without the need for an attorney. But it is important to understand eligibility, which can depend on a number of factors such as the manufacturer of your vehicle.
From the FTC
The Federal Trade Commission (FTC) recently issued two Notices of Proposed Rulemaking (NPR) and an Advance Notice of Proposed Rulemaking (ANPR) that could significantly impact the direct selling industry.
In the News
In AdWeek, Mary Engle, Executive Vice President, Policy, BBB National Programs, shares What Advertisers Can Expect From the New FTC Chairman. She says “Andrew Ferguson has suggested he'll ensure the Commission 'stays in its lane.’”
The COPPA Rule
The Federal Trade Commission (FTC) has finalized its changes to the Children’s Online Privacy Protection Act Rule, expanding protections for children’s data and requiring that operators provide more information to parents.
Our Impact
Keeping Advertising Honest
Promoting truthful, transparent, responsible advertising through self-regulation, monitoring, and enforcement.
Achieving Privacy Accountability
Advancing privacy best practices and operating independent, third-party accountability programs to help businesses and consumers navigate the digital marketplace.
Protecting Children & Teens Online
Protecting children from deceptive or inappropriate advertising and ensuring that, in an online environment, children’s data is collected and handled responsibly.
Resolving Consumer Disputes
Success in neutral impartial mediation and arbitration for nearly 40 years, including BBB AUTO LINE, class action arbitration, and custom programs.
Emerging Issues & Programs
BBB National Programs is continuously working on new programs and initiatives to support the evolving business landscape.
Explore BBB National Programs
Our independent industry self-regulation, accountability, and dispute resolution programs have a long track record of success, beginning with the founding of our National Advertising Division in 1971. Today, we operate nearly 20 self-regulation and dispute resolution programs.
BBB AUTO LINE
Center for Industry Self-Regulation
Children’s Confection Advertising Initiative
Children's Advertising Review Unit (CARU)
Children's Food & Beverage Advertising Initiative (CFBAI)
Class Action Arbitration Program
Coalition for Better Advertising
CPRA Compliance
Cross-Border Privacy Rules (CBPR)
Data Privacy Framework (DPF) Services
Digital Advertising Accountability Program (DAAP)
Digital Health Privacy Program (DHPP)
Direct Selling Self-Regulatory Council (DSSRC)
Ford Extended Service Arbitration
National Advertising Division (NAD)
National Advertising Review Board (NARB)
Privacy Recognition for Processors (PRP) Certification
RMAI Services
Vendor Privacy Program Certification
Volkswagen Car-Net & Audi Connect
Media & Resources
Our National Partners
CEO Spotlight
Thought leadership on pressing topics and emerging issues from BBB National Programs President & CEO Eric D. Reicin.
Six Months After Loper Bright: Examining Its Aftershocks
On June 28, 2024, the U.S. Supreme Court handed down its landmark decision in Loper Bright Enterprises v. Raimondo, one that Justice Elena Kagan in dissent predicted would “cause a massive shock to the legal system." Six months later, it is time to examine the ruling’s aftershocks, watching closely to see if they eventually turn into broader legal and business trends.
Upcoming Events
2025 National Advertising Division Annual Conference
September 16-17, 2025Washington D.C.
The National Advertising Division (NAD) annual conference, NAD 2025 will convene advertising and legal professionals, academic and industry experts, government officials, and businesses of all sizes to examine and navigate the dynamic advertising landscape, best practices and trends, and perspectives on what’s coming next.