Where businesses turn to enhance consumer trust and consumers are heard.
AdvertisingPromoting responsible advertising through self-regulation, monitoring, and dispute resolution. Explore programs
PrivacyHelping businesses navigate privacy issues through self-regulation, monitoring, and safe harbors. Explore programs
Dispute ResolutionProviding solutions and support for dispute resolution programs and compliance needs. Explore programs
EmergingDeveloping innovative programs to address business needs in an evolving marketplace. Explore programs
Home to leading independent programs.
Insights from the CEO
Bullish But Cautionary: A Balanced Way To Approach The Impact Of AIRead in Forbes
Read more CEO Insights
BBB National Programs in the News
Bloomberg TV I December 2023
Mary Engle, executive vice president of policy at BBB National Programs discusses action taken by the FTC regarding influencer marketing and what advertisers need to know.
CNBC I October 2023
Eric D. Reicin, president and CEO at BBB National Programs details for CNBC how Amazon, Unilever, Microsoft, and other companies joined BBB National Programs to publish a set of policies for the use of AI in hiring and recruiting.
AdWeek I October 2023
Laura Brett, Vice President of the National Advertising Division outlines the importance of clear and truthful green advertising, how companies can help build consumer trust in green claims, and the 2024 release of the updated Green Guides.
AdExchanger I August 2023
Mary Engle, executive vice president of policy at BBB National Programs discusses the trend of state privacy laws calling out dark patterns as an unlawful data privacy practice.
50 Years of Advancing Responsible Child-Directed Marketing & Privacy
For the last 50 years, companies marketing to children have held each other to a higher standard. In 1974, the Children’s Advertising Review Unit (CARU) was established as the U.S. mechanism of independent self-regulation for protecting children under age 13 from deceptive or inappropriate advertising.
Interested in exclusive CARU’s 50th events and meetings? Learn more about Becoming a CARU Supporter.
Receivables Management Association International and BBB National Programs Announce New Accountability Service to Enhance the Receivables Management Certification Program
McLean, VA – February 6, 2024 – The Receivables Management Association International (RMAI) and BBB National Programs announced today that, effective March 1, 2024, BBB National Programs will independently administer the Remediation Committee for RMAI’s Receivables...
BBB National Programs Announces 98 Distinguished Panel Pool Members for 2024 National Advertising Review Board
McLean, VA – January 9, 2024 – BBB National Programs today announced the 98 panel pool members of the 2024 National Advertising Review Board (NARB), the appellate body for the U.S. advertising industry’s system of self-regulation.
BBB National Programs Board of Directors Welcomes Three Esteemed New Board Members and Re-Elects Three Board Members
McLean, VA – December 18, 2023 – The Board of Directors of BBB National Programs today announced three new Board Members and the re-election of three returning Board Members for the 2023-2026 term.
Ferrara Joins the Children’s Food and Beverage Advertising Initiative Pledge Program
McLean, VA – October 31, 2023 – The Children’s Food and Beverage Advertising Initiative (CFBAI) welcomes Ferrara Candy Company as the newest participant in the food advertising pledge program.
National Advertising Division Recommends Smarter Reviews, a Product Review Site, Discontinue or Modify its Rankings and Review Format
New York, NY – February 27, 2024 – The National Advertising Division recommended that product review site, Smarter Reviews discontinue its rankings and reviews format, or modify its advertising to avoid conveying a message that the review and rankings webpages and the reviews and rankings themselves are...
Following National Advertising Division Challenge by Bic USA, Calico Voluntarily Discontinues Claims for Scripto Aim ‘n Flame MAX Lighter
National Advertising Division Recommends Stihl Discontinue Unqualified “Made in America” Claims for Outdoor Power Equipment
New York, NY – February 22, 2024 – The National Advertising Division recommended that, in connection with its outdoor power equipment, Stihl Incorporated discontinue its unqualified “Made in America” claims and modify its “Made in America” claims to make clear that not all of its products are made in the United States...
Following National Advertising Division Recommendation, Charter Agrees to Modify Spectrum Mobile Cost Savings Claim
New York, NY – February 21, 2024 – In a Fast-Track SWIFT challenge, the National Advertising Division recommended that Charter Communications discontinue the claim that Verizon customers will “save over $1,500 in their first year” if they switch to Spectrum Mobile or modify the claim by adding or improving certain disclosures.
For the full text of National Advertising Division, National Advertising Review Board, and Children’s Advertising Review Unit decisions, subscribe to the Online Archive. Other case decisions are available publicly: Direct Selling Self-Regulatory Council and Digital Advertising Accountability Program. For members of the press, the full text of any BBB National Programs decision is available by emailing the request to email@example.com.
Q2 CARU Supporter Meeting
Q3 CARU Supporter Meeting
NAD 2024: Charting the Global Future of Ad Law
Q4 CARU Supporter Meeting