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Case Study: Getting to Compliance with CARU and COPPA
May 12, 2022, 09:00 AM by TickTalk with Mamie Kresses, Vice President, Children’s Advertising Review Unit, BBB National ProgramsIn a recent case, CARU worked with TickTalk to help them achieve compliance with CARU’s Privacy Guidelines and the Children’s Online Privacy Protection Act (COPPA). CARU sat down with TickTalk once the case had closed to discuss their experience as well as some of the privacy challenges many companies face in the children’s space.Full story -
What to Know About the Georgia Lemon Law
Apr 26, 2022, 09:00 AM by Juan Herrera, Vice President, Dispute Resolution Programs, BBB National ProgramsBBB AUTO LINE provides an overview of each state’s lemon laws. In our ongoing blog series, we offer further insights on the laws for select states, and how BBB AUTO LINE can support consumers with lemon law disputes. Florida, California, and Texas have been covered. This post reviews the nuances of the lemon law in the Peachtree State – Georgia.Full story -
The TAPP Roadmap: Helping U.S. Companies Responsibly Collect and Manage Teenager Data
Apr 19, 2022, 07:00 AM by Dona Fraser, Senior Vice President, Privacy Initiatives, BBB National ProgramsEven as data privacy and safety practices that work for adult consumers provide a firm foundation for teens, they simultaneously run the risk of being insufficient to respond to the unique needs of teens. The TeenAge Privacy Program (TAPP) Roadmap was designed to assist any business that wishes to engage proactively with teen consumers, providing an operational framework to map the broad spectrum of potential harms impacting teens onto a concrete set of operational considerations.Full story -
Pursuing Best Practices For Representation In Advertising
Apr 13, 2022, 09:00 AM by Eric D. Reicin, President & CEO, BBB National ProgramsAs advertising volume increases, so too do people’s expectations of representation in advertising. Unfortunately, advertising collectively is still falling short, and consumer perceptions reflect that. Why answer this call from consumers? And what is being done about it?Full story -
3 Things to Know About Electric Cars and Lemon Laws
Mar 30, 2022, 09:00 AM by Abby Adams, Assistant General Counsel, BBB National ProgramsIf you don’t own an EV, you likely know someone who does. More and more manufacturers are investing in them and the federal government has supported this momentum with a significant investment in charging stations nationwide. With EVs as the wave of the future, take note of some unique considerations surrounding EVs when it comes to their warranty and the lemon law.Full story -
What to Know About the Texas Lemon Law
Mar 10, 2022, 09:00 AM by Juan Herrera, Vice President, Dispute Resolution Programs, BBB National ProgramsIf you feel that your vehicle is a lemon, all is not lost. “Lemon laws” protect vehicle owners whose purchases go sour, at both the federal and state level. For our larger states, we are providing a more in-depth review of the laws and how BBB AUTO LINE can support consumers in lemon law disputes. Previously, we looked at Florida and California. Now let’s take a look at the Texas lemon law.Full story -
Industry Education Remains Top of Mind for Direct Selling Companies
Mar 9, 2022, 09:00 AM by Peter Marinello, Vice President, Direct Selling Self-Regulatory Council, BBB National ProgramsOur session at the 2022 Direct Selling Legal and Compliance Summit focused on a topic at the forefront of our work at the Direct Selling Self-Regulatory Council (DSSRC) – how to appropriately substantiate and disseminate product and earnings claims – one that will be on center stage at our 2022 Direct Selling Summit on July 27.Full story -
Ad Watchers: Putting Ads to the Truthfulness Test
Mar 8, 2022, 09:00 AM by La Toya Sutton, Attorney, National Advertising Division, BBB National ProgramsThe monthly Ad Watchers podcast provides listeners with behind-the-scenes access to the nitty-gritty of advertising law. Why? Because advertising law is simple, it’s the execution that’s hard. Learn more about Season One and what topics are coming up for Season Two, such as effectively using consumer perception surveys, diversity and inclusion in advertising, and demystifying dark patterns.Full story -
Celebrating National Cereal Day with Healthier Options
Mar 7, 2022, 10:55 AM by Lauren Eskenazi, Program Manager, Children’s Food and Beverage Advertising Initiative, BBB National ProgramsBreakfast cereal demand has been on the rise as the COVID pandemic has advanced. People ate at home and did not want to venture out to the grocery store as often, which meant that they turned to easily stored staples, like cereals. Whether or not this trend continues, there will always be people of all ages who will choose to start their day with a bowl of cereal. So, pour yourself a bowl, grab a spoon, and join the Children’s Food and Beverage Advertising Initiative (CFBAI) to observe National Cereal Day.Full story -
Three Tips To Avoid Making Health-Related Claims That You Cannot Support With Evidence
Mar 1, 2022, 09:00 AM by Eric D. Reicin, President & CEO, BBB National ProgramsWhat can businesses do to stay out of trouble when making health and wellness claims? It is all about understanding what claims you are making and how to support those claims. To mitigate the risk of an unsupported health-related claim, businesses and nonprofits should avoid making any claims that they cannot support with the appropriate level of scientific evidence.Full story -
What to Know About California’s Lemon Law
Feb 15, 2022, 09:00 AM by Juan Herrera, Vice President, Dispute Resolution Programs, BBB National ProgramsWhile only about one percent of all new cars purchased in the United States in any given year experience a problem that cannot be fixed, there are occasions when a vehicle might be defective enough to be called a “lemon.” What should you do if, unfortunately, you get stuck with one of the lemons?Full story -
Lessons for Platforms from a Congressional Hearing on COVID-19 Fraud
Feb 9, 2022, 09:00 AM by Laura Brett, Vice President, National Advertising Division, BBB National ProgramsAs Google and other platforms face mounting pressure to build trust in the face of daily news reports about advertising scams and misinformation, a solid step they can take is to support the advertising industry’s established and trusted system of self-regulation. Most platforms have advertising policies that prohibit misleading advertising, so it would make sense that the platforms would support independent self-regulatory review of advertising claims with direct reporting channels for advertising found to be misleading.Full story -
NAD Fast-Track SWIFT: Behind the Scenes of 2021’s Cases
Jan 26, 2022, 09:00 AM by Eric Unis, Attorney, National Advertising Division, BBB National ProgramsAlmost 20% of all NAD challenges in 2021 were brought through NAD’s Fast-Track SWIFT process. The Fast-Track SWIFT challenges from this past year involved a wide variety of products and services, challenging claims about ingredients, superiority, grocery pricing, disparagement, testimonials, five-star reviews, disclosures, and more. This blog provides an overview of those cases, an overview of Fast-Track SWIFT, and some takeaways from what we saw in 2021.Full story -
Enhancing Brand Safety: Understanding Self-Regulation vs. Independent Industry Self-Regulation
Jan 11, 2022, 09:00 AM by Eric D. Reicin, President & CEO, BBB National ProgramsWith copious amounts of content proliferating across a growing number of platforms and websites, it is an ongoing challenge for advertisers and platforms to ensure that digital ads are not placed next to harmful content. In this conversation, there is a key distinction few are making — the difference between ‘self-regulation’ and ‘independent, industry-wide self-regulation.’Full story -
CFBAI and CCAI Published the 2020 Annual Report on Participant Compliance and Program Progress
Dec 21, 2021, 09:19 AM by Maureen Enright, Vice President, CFBAI and CCAI, BBB National ProgramsBBB National Programs has released the CFBAI and CCAI 2020 Annual Report, which includes findings on CFBAI and CCAI participant compliance with their commitment to advertise only foods that meet CFBAI’s strict Uniform Nutrition Criteria or to not engage in advertising primarily directed to children under age 12. The Report indicates excellent compliance by the 19 CFBAI participants and the eight CCAI participants in 2020.Full story -
What Do You Need to Know about the Florida Lemon Law?
Dec 16, 2021, 09:00 AM by Juan Herrera, Vice President, Dispute Resolution Programs, BBB National ProgramsIf you have ever purchased or leased a car or SUV that you consider a lemon, you may have questions about the myriad of federal and state laws that govern your vehicle and the remedies available to you. Each state also has their own statute governing vehicles sold and leased in that state for personal use. Today, we look at the lemon law in Florida, one of the fastest-growing states in the U.S.Full story -
AI Can Be A Force For Good In Recruiting And Hiring New Employees
Dec 15, 2021, 09:00 AM by Eric D. Reicin, President & CEO, BBB National ProgramsA challenge for rapid innovation in any industry is the ability for legal and regulatory requirements to keep pace. In the recruiting and hiring process, where AI provides aid to human decision-making and a welcome relief to managing a deluge of data, company leaders are asking themselves: How can we combine important technological innovation with a proactive approach to employment law requirements?Full story -
CARU’s 2021 Tips for Parents: Safe and Efficient Holiday Shopping
Dec 14, 2021, 09:00 AM by Rashida Gordon, Analyst, Children’s Advertising Review Unit, BBB National ProgramsThough much of this year may have felt uncertain, one thing that is certain is the state of 2021 holiday shopping: it is once again primarily online. To help ensure your online holiday shopping experience is safe and efficient, the CARU team has put together some tips and red flags to consider when making your all-important gift selections.Full story -
A globalized CBPR framework: Peering into the future of data transfers
Nov 30, 2021, 09:59 AM by Cobun Zweifel-Keegan, Deputy Director, Privacy Initiatives, BBB National ProgramsLast month, at the IAPP’s Privacy. Security. Risk. 2021 conference, an important moment occurred that may have been easy to miss. During a panel discussion titled “The Evolution of International Privacy Policymaking in the U.S. Government," discussing data flow issues around the world, the DOC International Trade Administration's Christopher Hoff, Deputy Assistant Secretary for Services, dropped the clearest signals about the future of ITA’s work.Full story -
When Organizations Market To Children, They Should Do So Responsibly
Nov 10, 2021, 09:00 AM by Eric D. Reicin, President & CEO, BBB National ProgramsToday's generation of digital natives might be more comfortable navigating gaming and content platforms, but they face the same cognitive limitations — and vulnerabilities — that children always have. The gap between a child’s needs online and the safeguards in place to protect them in digital spaces has grown to the point where big players like Google and Facebook are making more of an effort to address these gaps.Full story
Suggested Articles
Blog
Case Study: Getting to Compliance with CARU and COPPA
In a recent case, CARU worked with TickTalk to help them achieve compliance with CARU’s Privacy Guidelines and the Children’s Online Privacy Protection Act (COPPA). CARU sat down with TickTalk once the case had closed to discuss their experience as well as some of the privacy challenges many companies face in the children’s space.
Read more
Blog
What to Know About the Georgia Lemon Law
BBB AUTO LINE provides an overview of each state’s lemon laws. In our ongoing blog series, we offer further insights on the laws for select states, and how BBB AUTO LINE can support consumers with lemon law disputes. Florida, California, and Texas have been covered. This post reviews the nuances of the lemon law in the Peachtree State – Georgia.
Read more
Blog
The TAPP Roadmap: Helping U.S. Companies Responsibly Collect and Manage Teenager Data
Even as data privacy and safety practices that work for adult consumers provide a firm foundation for teens, they simultaneously run the risk of being insufficient to respond to the unique needs of teens. The TeenAge Privacy Program (TAPP) Roadmap was designed to assist any business that wishes to engage proactively with teen consumers, providing an operational framework to map the broad spectrum of potential harms impacting teens onto a concrete set of operational considerations.
Read more
Blog
Pursuing Best Practices For Representation In Advertising
As advertising volume increases, so too do people’s expectations of representation in advertising. Unfortunately, advertising collectively is still falling short, and consumer perceptions reflect that. Why answer this call from consumers? And what is being done about it?
Read more