May 12, 2022, 09:00 AM by TickTalk with Mamie Kresses, Vice President, Children’s Advertising Review Unit, BBB National Programs

In a recent case, CARU worked with TickTalk to help them achieve compliance with CARU’s Privacy Guidelines and the Children’s Online Privacy Protection Act (COPPA). CARU sat down with TickTalk once the case had closed to discuss their experience as well as some of the privacy challenges many companies face in the children’s space.

Apr 26, 2022, 09:00 AM by Juan Herrera, Vice President, Dispute Resolution Programs, BBB National Programs

BBB AUTO LINE provides an overview of each state’s lemon laws. In our ongoing blog series, we offer further insights on the laws for select states, and how BBB AUTO LINE can support consumers with lemon law disputes. Florida, California, and Texas have been covered. This post reviews the nuances of the lemon law in the Peachtree State – Georgia.

Apr 19, 2022, 07:00 AM by Dona Fraser, Senior Vice President, Privacy Initiatives, BBB National Programs

Even as data privacy and safety practices that work for adult consumers provide a firm foundation for teens, they simultaneously run the risk of being insufficient to respond to the unique needs of teens. The TeenAge Privacy Program (TAPP) Roadmap was designed to assist any business that wishes to engage proactively with teen consumers, providing an operational framework to map the broad spectrum of potential harms impacting teens onto a concrete set of operational considerations.

Apr 13, 2022, 09:00 AM by Eric D. Reicin, President & CEO, BBB National Programs

As advertising volume increases, so too do people’s expectations of representation in advertising. Unfortunately, advertising collectively is still falling short, and consumer perceptions reflect that. Why answer this call from consumers? And what is being done about it?

Mar 30, 2022, 09:00 AM by Abby Adams, Assistant General Counsel, BBB National Programs

If you don’t own an EV, you likely know someone who does. More and more manufacturers are investing in them and the federal government has supported this momentum with a significant investment in charging stations nationwide. With EVs as the wave of the future, take note of some unique considerations surrounding EVs when it comes to their warranty and the lemon law.

Mar 10, 2022, 09:00 AM by Juan Herrera, Vice President, Dispute Resolution Programs, BBB National Programs

If you feel that your vehicle is a lemon, all is not lost. “Lemon laws” protect vehicle owners whose purchases go sour, at both the federal and state level. For our larger states, we are providing a more in-depth review of the laws and how BBB AUTO LINE can support consumers in lemon law disputes. Previously, we looked at Florida and California. Now let’s take a look at the Texas lemon law.

Mar 9, 2022, 09:00 AM by Peter Marinello, Vice President, Direct Selling Self-Regulatory Council, BBB National Programs

Our session at the 2022 Direct Selling Legal and Compliance Summit focused on a topic at the forefront of our work at the Direct Selling Self-Regulatory Council (DSSRC) – how to appropriately substantiate and disseminate product and earnings claims – one that will be on center stage at our 2022 Direct Selling Summit on July 27.

Mar 8, 2022, 09:00 AM by La Toya Sutton, Attorney, National Advertising Division, BBB National Programs

The monthly Ad Watchers podcast provides listeners with behind-the-scenes access to the nitty-gritty of advertising law. Why? Because advertising law is simple, it’s the execution that’s hard.  Learn more about Season One and what topics are coming up for Season Two, such as effectively using consumer perception surveys, diversity and inclusion in advertising, and demystifying dark patterns.

Mar 7, 2022, 10:55 AM by Lauren Eskenazi, Program Manager, Children’s Food and Beverage Advertising Initiative, BBB National Programs

Breakfast cereal demand has been on the rise as the COVID pandemic has advanced. People ate at home and did not want to venture out to the grocery store as often, which meant that they turned to easily stored staples, like cereals. Whether or not this trend continues, there will always be people of all ages who will choose to start their day with a bowl of cereal. So, pour yourself a bowl, grab a spoon, and join the Children’s Food and Beverage Advertising Initiative (CFBAI) to observe National Cereal Day.

Mar 1, 2022, 09:00 AM by Eric D. Reicin, President & CEO, BBB National Programs

What can businesses do to stay out of trouble when making health and wellness claims? It is all about understanding what claims you are making and how to support those claims. To mitigate the risk of an unsupported health-related claim, businesses and nonprofits should avoid making any claims that they cannot support with the appropriate level of scientific evidence.

Feb 15, 2022, 09:00 AM by Juan Herrera, Vice President, Dispute Resolution Programs, BBB National Programs

While only about one percent of all new cars purchased in the United States in any given year experience a problem that cannot be fixed, there are occasions when a vehicle might be defective enough to be called a “lemon.” What should you do if, unfortunately, you get stuck with one of the lemons?

Feb 9, 2022, 09:00 AM by Laura Brett, Vice President, National Advertising Division, BBB National Programs

As Google and other platforms face mounting pressure to build trust in the face of daily news reports about advertising scams and misinformation, a solid step they can take is to support the advertising industry’s established and trusted system of self-regulation. Most platforms have advertising policies that prohibit misleading advertising, so it would make sense that the platforms would support independent self-regulatory review of advertising claims with direct reporting channels for advertising found to be misleading.

Jan 26, 2022, 09:00 AM by Eric Unis, Attorney, National Advertising Division, BBB National Programs

Almost 20% of all NAD challenges in 2021 were brought through NAD’s Fast-Track SWIFT process. The Fast-Track SWIFT challenges from this past year involved a wide variety of products and services, challenging claims about ingredients, superiority, grocery pricing, disparagement, testimonials, five-star reviews, disclosures, and more. This blog provides an overview of those cases, an overview of Fast-Track SWIFT, and some takeaways from what we saw in 2021.

Jan 11, 2022, 09:00 AM by Eric D. Reicin, President & CEO, BBB National Programs

With copious amounts of content proliferating across a growing number of platforms and websites, it is an ongoing challenge for advertisers and platforms to ensure that digital ads are not placed next to harmful content. In this conversation, there is a key distinction few are making — the difference between ‘self-regulation’ and ‘independent, industry-wide self-regulation.’

Dec 21, 2021, 09:19 AM by Maureen Enright, Vice President, CFBAI and CCAI, BBB National Programs

BBB National Programs has released the CFBAI and CCAI 2020 Annual Report, which includes findings on CFBAI and CCAI participant compliance with their commitment to advertise only foods that meet CFBAI’s strict Uniform Nutrition Criteria or to not engage in advertising primarily directed to children under age 12. The Report indicates excellent compliance by the 19 CFBAI participants and the eight CCAI participants in 2020.

Dec 16, 2021, 09:00 AM by Juan Herrera, Vice President, Dispute Resolution Programs, BBB National Programs

If you have ever purchased or leased a car or SUV that you consider a lemon, you may have questions about the myriad of federal and state laws that govern your vehicle and the remedies available to you. Each state also has their own statute governing vehicles sold and leased in that state for personal use. Today, we look at the lemon law in Florida, one of the fastest-growing states in the U.S.

Dec 15, 2021, 09:00 AM by Eric D. Reicin, President & CEO, BBB National Programs

A challenge for rapid innovation in any industry is the ability for legal and regulatory requirements to keep pace. In the recruiting and hiring process, where AI provides aid to human decision-making and a welcome relief to managing a deluge of data, company leaders are asking themselves: How can we combine important technological innovation with a proactive approach to employment law requirements?

Dec 14, 2021, 09:00 AM by Rashida Gordon, Analyst, Children’s Advertising Review Unit, BBB National Programs

Though much of this year may have felt uncertain, one thing that is certain is the state of 2021 holiday shopping: it is once again primarily online. To help ensure your online holiday shopping experience is safe and efficient, the CARU team has put together some tips and red flags to consider when making your all-important gift selections.

Nov 30, 2021, 09:59 AM by Cobun Zweifel-Keegan, Deputy Director, Privacy Initiatives, BBB National Programs

Last month, at the IAPP’s Privacy. Security. Risk. 2021 conference, an important moment occurred that may have been easy to miss. During a panel discussion titled “The Evolution of International Privacy Policymaking in the U.S. Government," discussing data flow issues around the world, the DOC International Trade Administration's Christopher Hoff, Deputy Assistant Secretary for Services, dropped the clearest signals about the future of ITA’s work.

Nov 10, 2021, 09:00 AM by Eric D. Reicin, President & CEO, BBB National Programs

Today's generation of digital natives might be more comfortable navigating gaming and content platforms, but they face the same cognitive limitations — and vulnerabilities — that children always have. The gap between a child’s needs online and the safeguards in place to protect them in digital spaces has grown to the point where big players like Google and Facebook are making more of an effort to address these gaps.