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Shining a Light on Dark Patterns
Aug 24, 2022, 09:00 AM by Children's Advertising Review UnitAs the internet has evolved, website designers and mobile app developers have learned to take user experience very seriously. A phenomenon known as “dark patterns”—user interface designs meant to manipulate users into performing certain actions—is becoming more common.Full story -
Know the Rules: How to Be Age Appropriate in the Metaverse
Aug 23, 2022, 09:00 AM by Rashida Gordon, Attorney, Children’s Advertising Review Unit, BBB National ProgramsAs the metaverse evolves, CARU will continue to advise businesses on implementing CARU’s Advertising and Privacy Guidelines and age-appropriate design approaches to ensure children’s safety and wellbeing are considered and protected.Full story -
Advertising And Privacy: The Rules Of The Road For The Metaverse
Aug 18, 2022, 09:00 AM by Eric Reicin, President & CEO of BBB National ProgramsThe metaverse is being hailed as the next big technological revolution. Through the lens of advertising and privacy, and the intersection of these with children’s well-being, what are the rules of the road for businesses interested in diving into the metaverse?Full story -
What to Know About the North Carolina Lemon Law
Aug 17, 2022, 12:41 PM by Juan Herrera, Vice President, Dispute Resolution Programs, BBB National ProgramsNext in our blog series reviewing the state lemon laws is the Tarheel State – North Carolina. In this series, we break down what the lemon law does and does not cover in each state because although there is a federal lemon law, called the Magnuson-Moss Warranty Act, states also have their own laws to help consumers who purchase defective vehicles.Full story -
Top 10 Reasons to Resolve Lemon Law Disputes with BBB AUTO LINE
Aug 9, 2022, 09:00 AM by Juan Herrera, Vice President, Dispute Resolution Programs, BBB National ProgramsIf your vehicle is still under warranty and you have an issue that the dealership has been unable to resolve, you may be able to reach a resolution directly with the manufacturer – at no cost to you - through BBB AUTO LINE. We have assembled a list of ten ways BBB AUTO LINE provides optimal resolution solutions.Full story -
What to Know About the New York Lemon Law
Jul 13, 2022, 09:00 AM by Juan Herrera, Vice President, Dispute Resolution Programs, BBB National ProgramsAs we continue our blog series reviewing state lemon laws, we turn our attention to New York State. True to its reputation for making its own rules, New York includes some distinctive aspects within its lemon laws.Full story -
Defining The 'S' In ESG And Navigating Disclosures
Jul 6, 2022, 09:00 AM by Eric D. Reicin, President & CEO, BBB National ProgramsFor businesses interested in making robust ESG disclosures, not only can the sheer number of frameworks and standards make ESG performance reporting seem overwhelming, the frameworks themselves can be a bit fuzzy on how they define and measure the "S" of ESG.Full story -
BBB AUTO LINE Marks a Milestone: 40 Years of Lemon Law Dispute Resolution
Jun 28, 2022, 09:00 AM by Juan Herrera, Vice President, Dispute Resolution Programs, BBB National ProgramsAs the largest and longest-running vehicle dispute resolution program in the United States, BBB AUTO LINE’s 40 years of experience will drive its future course. Together, automakers and BBB AUTO LINE will keep paving the way to make neutral, mutually trusted, out-of-court resolution solutions accessible to consumers.Full story -
The Next Phase of Privacy Shield
Jun 16, 2022, 11:31 AM by Rebecca Knight, CIPP/E, CIPP/US, Counsel, Policy Privacy Initiatives, BBB National ProgramsA new Trans-Atlantic Data Privacy Framework (TADPF) is on its way, lifting a cloud of uncertainty that has been hanging over Privacy Shield. TADPF serves as a foundation for a US adequacy decision reinstituting trans-Atlantic data flow. Here our Global Privacy Division highlights several key details regarding the substance of TADPF and the EU’s adequacy decision process.Full story -
Protecting Consumer Health Data Privacy Beyond HIPAA
Jun 15, 2022, 09:00 AM by Eric D. Reicin, President & CEO, BBB National ProgramsMany are taking advantage of apps and other technologies to keep better track of our health in some shape or form, but it is not always clear how the personal information we input is collected, safeguarded, and shared online.Full story -
Avoiding False Advertising When Making Health-Related Claims
Jun 9, 2022, 09:00 AM by Laura Brett, Vice President, National Advertising DivisionNAD cases provide critical insight to advertisers. Understanding what went wrong with the advertising that NAD reviews and evaluates can help prevent future mistakes. Follow these tips to prevent misleading advertising that could interfere with the successful launch of a new health or wellness product.Full story -
Are used cars covered under lemon laws?
May 18, 2022, 09:00 AM by Juan Herrera, Vice President, Dispute Resolution Programs, BBB National ProgramsDo your homework to make sure the used car you plan to buy is not a lemon, and if it is, does the lemon law cover it? The answer may depend on where you purchased the vehicle or where you live.Full story -
Case Study: Getting to Compliance with CARU and COPPA
May 12, 2022, 09:00 AM by TickTalk with Mamie Kresses, Vice President, Children’s Advertising Review Unit, BBB National ProgramsIn a recent case, CARU worked with TickTalk to help them achieve compliance with CARU’s Privacy Guidelines and the Children’s Online Privacy Protection Act (COPPA). CARU sat down with TickTalk once the case had closed to discuss their experience as well as some of the privacy challenges many companies face in the children’s space.Full story -
What to Know About the Georgia Lemon Law
Apr 26, 2022, 09:00 AM by Juan Herrera, Vice President, Dispute Resolution Programs, BBB National ProgramsBBB AUTO LINE provides an overview of each state’s lemon laws. In our ongoing blog series, we offer further insights on the laws for select states, and how BBB AUTO LINE can support consumers with lemon law disputes. Florida, California, and Texas have been covered. This post reviews the nuances of the lemon law in the Peachtree State – Georgia.Full story -
The TAPP Roadmap: Helping U.S. Companies Responsibly Collect and Manage Teenager Data
Apr 19, 2022, 07:00 AM by Dona Fraser, Senior Vice President, Privacy Initiatives, BBB National ProgramsThe TeenAge Privacy Program (TAPP) Roadmap was designed to assist any business that wishes to engage proactively with teen consumers, providing an operational framework to map the broad spectrum of potential harms impacting teens onto a concrete set of operational considerations.Full story -
Pursuing Best Practices For Representation In Advertising
Apr 13, 2022, 09:00 AM by Eric D. Reicin, President & CEO, BBB National ProgramsAs advertising volume increases, so too do people’s expectations of representation in advertising. Unfortunately, advertising collectively is still falling short, and consumer perceptions reflect that. Why answer this call from consumers? And what is being done about it?Full story -
3 Things to Know About Electric Cars and Lemon Laws
Mar 30, 2022, 09:00 AM by Abby Adams, Assistant General Counsel, BBB National ProgramsIf you don’t own an EV, you likely know someone who does. More and more manufacturers are investing in them and the federal government has supported this momentum with a significant investment in charging stations nationwide. With EVs as the wave of the future, take note of some unique considerations surrounding EVs when it comes to their warranty and the lemon law.Full story -
What to Know About the Texas Lemon Law
Mar 10, 2022, 09:00 AM by Juan Herrera, Vice President, Dispute Resolution Programs, BBB National ProgramsIf you feel that your vehicle is a lemon, all is not lost. “Lemon laws” protect vehicle owners whose purchases go sour, at both the federal and state level. For our larger states, we are providing a more in-depth review of the laws and how BBB AUTO LINE can support consumers in lemon law disputes. Previously, we looked at Florida and California. Now let’s take a look at the Texas lemon law.Full story -
Industry Education Remains Top of Mind for Direct Selling Companies
Mar 9, 2022, 09:00 AM by Peter Marinello, Vice President, Direct Selling Self-Regulatory Council, BBB National ProgramsOur session at the 2022 Direct Selling Legal and Compliance Summit focused on a topic at the forefront of our work at the Direct Selling Self-Regulatory Council (DSSRC) – how to appropriately substantiate and disseminate product and earnings claims – one that will be on center stage at our 2022 Direct Selling Summit on July 27.Full story -
Ad Watchers: Putting Ads to the Truthfulness Test
Mar 8, 2022, 09:00 AM by La Toya Sutton, Attorney, National Advertising Division, BBB National ProgramsThe monthly Ad Watchers podcast provides listeners with behind-the-scenes access to the nitty-gritty of advertising law. Why? Because advertising law is simple, it’s the execution that’s hard. Learn more about Season One and what topics are coming up for Season Two.Full story
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Bullish but Cautionary: A Balanced Way to Approach the Impact of AI
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KOSA (and Children’s Privacy) on the Move
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