BBB National Programs Blog

 

 

 

CEO Insights

Thought leadership on pressing topics and emerging issues from BBB National Programs President & CEO Eric D. Reicin

 
 
  • CFBAI and CCAI Publish the 2023 Annual Report on Participant Compliance and Program Progress

    BBB National Programs has released the Children’s Food and Beverage Advertising Initiative (CFBAI) and Children’s Confection Advertising Initiative (CCAI) 2023 Annual Report. The report notes excellent compliance by the 22 CFBAI participants and the six CCAI participants in 2023.
    Dec 19
  • The Case for Teaching Industry Self-Regulation in Law, Business, and Public Policy Schools

    Law schools, business schools, and public policy programs have a unique opportunity to shape the future of corporate behavior by teaching students the importance of soft law and independent industry self-regulation.
    Dec 10
  • 5 Missteps to Avoid When Applying or Recertifying to the DPF Program

    Each year, participants in the DPF Program need to recertify with the Department of Commerce. To help companies navigate it, our Global Privacy Division has outlined five key recommendations to keep in mind to avoid common missteps with the process.
    Nov 14
  • Sharing Holiday Cheer (but Not a Child’s Personal Information)

    Not surprisingly, cell phones, connected toys, and toys advertised on social media top wish lists of kids everywhere. To help ensure your holiday shopping experiences are as safe as possible, the team at CARU put together some holiday tips.
    Nov 13
  • Rev Up for the Holidays: BBB AUTO LINE Has You Covered

    If you encounter any issues with your new vehicle, the BBB AUTO LINE program is here to help you resolve disputes quickly and fairly—without the need for costly legal battles. While most vehicles perform as promised, it’s crucial to be prepared if you find yourself with a potential “lemon” on your hands.
    Nov 12
  • Getting Political and Going Digital: Analyzing Political Digital Advertising Compliance

    When it comes to political advertising, are consumers getting an appropriate level of disclosure and meaningful notice? Are consumers aware of their choices for opting out of viewing the ads? Are stakeholders in the political advertising space compliant? The Digital Advertising Accountability Program is analyzing this year's political advertising trends.
    Nov 5
  • Cohesive Governance of Cybersecurity and Data Privacy: A Value Proposition for Businesses

    Happy Cybersecurity Awareness Month! With the convergence of laws and new regulations emerging in the data privacy and security space, there is increasing tension in how to govern data privacy and cybersecurity to ensure a cohesive, continued alignment. So where should companies focus: cybersecurity, privacy, or both?
    Oct 23
  • Making Subscriptions Simple: FTC’s Click-to-Cancel Rule is a Win for Consumers

    The FTC’s new Click-to-Cancel rule will likely guide businesses on offering subscriptions in ways that foster consumer trust. This rule is not just about canceling subscriptions; it impacts every stage of the subscription relationship between businesses and consumers. Read my top takeaways.
    Oct 22
  • Privacy Compliance is Complicated and It Matters

    As U.S.-based companies expand operations, understanding and complying with privacy laws becomes essential. Given the variation of privacy laws across different states and the globe, it is crucial for U.S. companies to stay informed.
    Oct 21
  • What to Know About Ohio’s Lemon Law

    While most vehicles perform as promised, it’s crucial to be prepared if you find yourself with a potential “lemon” on your hands. Ohio’s Lemon Law protects consumers’ new vehicle investments against manufacturing defects that won’t go away. This law empowers consumers with rights and options when their vehicles spend more time in the repair shop than on the road.
    Oct 15