File a ComplaintHaving problems with your vehicle that involves a defect(s) in vehicle’s materials or workmanship? Let BBB AUTO LINE help you resolve your dispute without a lawyer and at no cost to you. You’ll need: the car owner’s (or lessee's) name and address, the vehicle identification number (VIN), a description of the problem, the current mileage, as well as the make, model, year of the vehicle, and resolution sought.
ServicesBBB AUTO LINE offers dispute resolution services for disputes about an auto warranty, certified pre-owned/extended service plans, and court-mandated class action settlements.
Do you need to file a complaint?
Are you having problems with your auto warranty? Let BBB AUTO LINE help you resolve your warranty dispute without a lawyer and at no cost to you.
Please gather the following information:
Guidelines & Procedures
At BBB AUTO LINE, we help consumers and manufacturers settle vehicle warranty disputes without the need for an attorney. This dispute resolution program is free of charge to the vehicle owners or lessees of participating manufacturers. Some manufacturers participate nationally, and others only in specific states.