BBB National Programs Blog

Regardless of where one stands on whether the U.S. Supreme Court decided West Virginia v. EPA correctly, the decision provides an opportunity for business to play a meaningful role in finding solutions to relevant public policy issues through the exploration – and potential widespread adoption – of independent industry self-regulation.

Beginning today, NAD's procedures have been revised to join CARU in holding advertisers accountable for advertising that portrays or encourages misleading and harmful social stereotyping, prejudice, or discrimination.

In this series, we are going to explore how the newly formed CBPR Global Forum came to be and how it will complement other privacy frameworks to promote the free flow of data internationally.

Before the FTC or other regulators crack down on the misleading use of disclosures, brands should focus attention on making disclosures that are easy to see and understand to build a trusted relationship with consumers.

In the current landscape of privacy protections there exist some unique potential harms specific to teens that businesses looking to responsibly engage with teens should consider.

As the internet has evolved, website designers and mobile app developers have learned to take user experience very seriously. A phenomenon known as “dark patterns”—user interface designs meant to manipulate users into performing certain actions—is becoming more common.

As the metaverse evolves, CARU will continue to advise businesses on implementing CARU’s Advertising and Privacy Guidelines and age-appropriate design approaches to ensure children’s safety and wellbeing are considered and protected.

The metaverse is being hailed as the next big technological revolution. Through the lens of advertising and privacy, and the intersection of these with children’s well-being, what are the rules of the road for businesses interested in diving into the metaverse?

Next in our blog series reviewing the state lemon laws is the Tarheel State – North Carolina. In this series, we break down what the lemon law does and does not cover in each state because although there is a federal lemon law, called the Magnuson-Moss Warranty Act, states also have their own laws to help consumers who purchase defective vehicles.

If your vehicle is still under warranty and you have an issue that the dealership has been unable to resolve, you may be able to reach a resolution directly with the manufacturer – at no cost to you - through BBB AUTO LINE. We have assembled a list of ten ways BBB AUTO LINE provides optimal resolution solutions.