Center for Industry
Self-Regulation
BBB National Programs’ Center for Industry Self-Regulation (CISR), a 501(c)(3) non-profit, was created to harness the historic power of self-regulation, also called soft law, in the United States in order to empower business accountability. CISR is dedicated to education and research that supports responsible business leaders developing fair, future-proof best practices, and to the education of the general public on the conditions necessary for industry self-regulation.
Harnessing the Power of Self-Regulation to Empower Business Accountability
For Funders
Our research explores how to solve collective challenges in the business community, calling on decades of experience operating independent self-regulatory and co-regulatory programs.
For Business
Learn about the challenges facing your industry to help identify opportunities for new best practices that will enhance the trust and respect of consumers, partners, and regulators.
In the Incubator
TeenAge Privacy Program (TAPP)
The TAPP Incubator project has designed safeguards for the personal data of teens, building a bridge between privacy protections for children and adults that can serve as a global model. The TAPP Roadmap is an operational framework designed to help companies develop digital products and services that consider and respond to the heightened potential of risks and harms to teenage consumers and to ensure that businesses collect and manage teen data responsibly. Get the RoadmapAI in Hiring and Recruiting
In the recruiting and hiring process, where algorithms increasingly provide an aid to human decision making, how can we combine important technological innovation with a proactive approach to employment law regulations and future-proof standards? The AI Incubator project has developed the Principles and Protocols for Trustworthy AI in Recruiting and Hiring, a global baseline standard for the use of AI applications in recruitment and hiring providing practical and actionable guidance for employers and vendors seeking to leverage AI technology responsibly and equitably. Learn MoreEmerging Areas of Interest
Connected Vehicles: As cars become smarter and more interconnected, do the rules of the road need to change? How do we anticipate the new normal of safety, security, and data protection, while ensuring that businesses remain on a level playing field and consumers are heard?The Metaverse: The rules of the road for the metaverse, which is being hailed as the next big technological revolution, are still being written. How can we ensure consumers are protected while encouraging innovation as businesses explore this next digital frontier? Get Involved
Research
CISR focuses on research that addresses industry-wide challenges to develop fair, future-proof best practices.
Blogs
Blog
The Case for Teaching Industry Self-Regulation in Law, Business, and Public Policy Schools
Law schools, business schools, and public policy programs have a unique opportunity to shape the future of corporate behavior by teaching students the importance of soft law and independent industry self-regulation.
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Blog
Developing Principles and Protocols for Recruiting and Hiring with AI
Employing AI in the recruiting and hiring process voluntarily, under the auspices of independent industry self-regulation, is often far preferable to being forced to do so under a regime of top-down government regulation.
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Blog
Spilling the Tea on AI Accountability: An Analysis of NTIA Stakeholder Comments
The NTIA recently issued a request for comment to gather stakeholder feedback on AI accountability measures and policies to assist in the crafting of a report on AI accountability policy and the AI assurance regime. Nearly 200 organizations responded and we pulled a diverse, representative sample of the responses to summarize stakeholder feedback on this important question.
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Blog
The TAPP Roadmap: Helping U.S. Companies Responsibly Collect and Manage Teenager Data
The TeenAge Privacy Program (TAPP) Roadmap was designed to assist any business that wishes to engage proactively with teen consumers, providing an operational framework to map the broad spectrum of potential harms impacting teens onto a concrete set of operational considerations.
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News