RMAI Services

RMAI’s Receivables Management Certification Program offers professional designations to businesses and individuals operating and employed within the receivables industry. RMAI launched the Certification Program in 2013 with a stated mission to “provide enhanced consumer protections through rigorous and uniform industry standards of best practice.” Often cited as the “gold standard” due to requirements that go above and beyond those required by law, the program certifies collection agencies, debt buying companies, collection law firms, vendors, and brokers. Certified companies are audited for compliance with RMAI’s standards and deficiencies are referred to a Remediation Committee to cure such deficiencies. 

Starting in 2024, BBB National Programs independently administers the Remediation Committee for RMAI’s Receivables Management Certification Program.