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Contact BBB National
Programs



BBB National Programs is an independent, non-profit organization that oversees more than a dozen industry self-regulation programs covering national and digital advertising, privacy, child-directed marketing, and more.

 

  • General Inquiries: For general inquiries about BBB National Programs, contact us at programs@bbbnp.org.
  • Press Inquiries: To reach our media team, contact us at press@bbbnp.org.
  • National Partners: If you would like to learn more about how to become a National Partner, contact us at NationalPartners@bbbnp.org.
  • Program Teams: To get in touch with a specific program team, see below contact list.

 


Office Locations


Metro D.C. Area (Headquarters)

1676 International Drive, Suite 550
McLean, VA 22102

 

New York Office
7 Times Square, Floor 17, Suite 1705
New York, NY 10036


Our Program Teams

For program-specific inquiries, use the following email addresses to reach our program teams. 

 

 

BBB AUTO LINE

contactdr@bbbnp.org
 

 

 

National Advertising Division (NAD)

nad@bbbnp.org
 

 

 

National Advertising Review Board (NARB)

narb@bbbnp.org
 

 

 

BBB EU Privacy Shield

euprivacy@bbbnp.org
 

 

 

Children's Advertising Review Unit (CARU)

infocaru@bbbnp.org
 

 

 

Arbitration Under Class Action Settlements

classactiondr@bbbnp.org
 

 

 

Children's Confection Advertising Initiative (CCAI)

cfbai@bbbnp.org
 

 

 

Children's Food And Beverage Advertising Initiative (CFBAI)

cfbai@bbbnp.org
 

 

 

Digital Advertising Accountability Program (DAAP)

daap@bbbnp.org
 

 

 

Direct Selling Self-Regulatory Council (DSSRC)

dssrc@bbbnp.org
 

 

 

Dispute Resolution Program for Verizon Wireless Customers

verizondr@bbbnp.org
 

 

 

Coalition for Better Advertising Dispute Resolution

drm.cba@bbbnp.org