Contact Us

  • General Inquiries

    For general inquiries, contact Programs@bbbnp.org.

  • Press Inquiries

    To reach our media team, contact Press@bbbnp.org.

  • National Partners

    With questions or inquiries for the National Partner team, contact NationalPartners@bbbnp.org.

  • Finance Team

    For Accounts Payable, contact ap@bbbnp.org, and for Accounts Receivable, contact AR@bbbnp.org.

  • Events

    For information or questions about upcoming events, contact Events@bbbnp.org.

  • Online Archive

    For Online Archive account or technical questions, contact OA@bbbnp.org.

Office Locations

Metro D.C. Area (Headquarters)
1676 International Drive, Suite 550
McLean, VA 22102

New York Office
7 Times Square, Floor 17, Suite 1705
New York, NY 10036

Program Teams

Advertising

Privacy

Contact our privacy teams at GlobalPrivacy@bbbnp.org.
  • Data Privacy Framework Services
  • Cross-Border Privacy Rules, Privacy Recognition for Processors, Vendor Privacy Program
  • Global Privacy Services
  • CPRA Verification
  • Children’s Advertising Review Unit 
  • COPPA Safe Harbor Services
  • Digital Advertising Accountability Program 

Children’s

Contact our children’s program teams at InfoCARU@bbbnp.org.
  • Children’s Advertising Review Unit (CARU)
  • Children’s Food & Beverage Advertising Initiative (CFBAI)
  • Children’s Confection Advertising Initiative (CCAI)
  • TeenAge Privacy Program (TAPP)

Dispute Resolution

For consumers: Contact our dispute resolution program teams regarding your open claim at ContactDR@bbbnp.org.
  • BBB AUTO LINE
  • Class Action Arbitration
  • Ford Extended Service
  • Volkswagen Car-Net & Audi Connect

Subscription Center

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National Partners, sign up for exclusive subscriptions to real-time case alerts or notifications for National Partner-only opportunities through the monthly National Partner newsletter.