BBB National Programs

Careers

BBB National Programs is a nonprofit organization where businesses turn to enhance consumer trust, and consumers are heard.  BBB National Programs is where companies, industry experts, and trade associations work together within a self-regulatory environment to address issues of national and global importance, and to foster industry best practices in truth-in-advertising, child-directed marketing, data privacy, and dispute resolution.

 

At BBB National Programs, we understand that cultivating a great team is critical to advancing our mission to foster trust, innovation, and competition in the marketplace. Our staff is made up of talented, diverse, and highly-motivated professionals who continually seek out new challenges and opportunities to catalyze progress. Our workplace is an inclusive and dynamic environment that supports our employees and the meaningful work that they do.

 

BBB National Programs is proud to be an Equal Employment Opportunity Employer.

 

 

Current openings are listed below. Click on the job title for more information and to apply.

 

 
Digital Media Manager - McLean, VA or New York, NY

WHO WE ARE

We are a non-profit organization dedicated to fostering a more accountable and trustworthy marketplace. As the foremost thought leader on industry self-regulation, we are shaping the way that businesses and consumers interact with one another. We are the home to more than a dozen self-regulation programs that set high standards for businesses and provide third-party accountability and dispute resolution services that help ensure a fair marketplace for consumers. BBB National Programs has worked with industry leaders and government regulatory agencies since 1971 to establish the standards that guide best practices in advertising, privacy, children’s and teen’s marketing, consumer warranty issues, and dispute resolution.

ABOUT THE MARKETING AND COMMUNICATIONS DEPARTMENT

The Marketing and Communications (MarCom) Department at BBB National Programs plays a vital role in supporting the organization’s operations and mission. MarCom is an agile, agency-like team responsible for the cohesive communication and promotion to external audiences of BBB National Programs and its more than a dozen self-regulatory, accountability, and dispute resolution programs.

YOUR IMPACT

The digital realm is constantly evolving, so the ability – and drive – to continually learn new things and readily adapt to change is essential. As the Digital Media Manager, you will oversee and strategically grow the organization’s digital media efforts, including social media, email marketing, digital ads, and video/YouTube, as well as certain areas of the BBB National Programs public website. You will expand the BBB National Programs brand and grow our audience and areas of influence while helping develop and cultivate the brand narrative.

Director, Marketing - McLean, VA

WHO WE ARE

We are a non-profit organization dedicated to fostering a more accountable and trustworthy marketplace. As the foremost thought leader on industry self-regulation, we are shaping the way that businesses and consumers interact with one another. We are the home to more than a dozen self-regulation programs that set high standards for businesses and provide third-party accountability and dispute resolution services that help ensure a fair marketplace for consumers. BBB National Programs has worked with industry leaders and government regulatory agencies since 1971 to establish the standards that guide best practices in advertising, privacy, children’s and teen’s marketing, consumer warranty issues, and dispute resolution.

ABOUT THE MARKETING AND COMMUNICATIONS DEPARTMENT

The Marketing and Communications (MarCom) Department at BBB National Programs plays a vital role in supporting the organization’s operations and mission. MarCom is an agile, agency-like team responsible for the cohesive communication and promotion to external audiences of BBB National Programs and its more than a dozen self-regulatory, accountability, and dispute resolution programs.

YOUR IMPACT

Reporting to the Chief Marketing and Communications Officer, the Director, Marketing is responsible for building and leading both enterprise and program-level marketing and branding initiatives for the BBB National Programs organization. You will make an impact on how we enhance consumer trust in the marketplace through the growth and strengthening of our programs.  You will be responsible for leading the marketing strategy and initiatives to help the organization and its advertising self-regulation, privacy, and dispute resolution programs achieve their business objectives.  Your expertise will help us expand our national partner reach and the impact the organization has on their success.

Production Coordinator, Marketing and Communications - McLean, VA

WHO WE ARE

We are a non-profit organization dedicated to fostering a more accountable and trustworthy marketplace. As the foremost thought leader on industry self-regulation, we are shaping the way that businesses and consumers interact with one another. We are the home to more than a dozen self-regulation programs that set high standards for businesses and provide third-party accountability and dispute resolution services that help ensure a fair marketplace for consumers. BBB National Programs has worked with industry leaders and government regulatory agencies since 1971 to establish the standards that guide best practices in advertising, privacy, children’s and teen’s marketing, consumer warranty issues, and dispute resolution.

ABOUT THE MARKETING AND COMMUNICATIONS DEPARTMENT

The Marketing and Communications (MarCom) Department at BBB National Programs plays a vital role in supporting the organization’s operations and mission. MarCom is an agile, agency-like team responsible for the cohesive communication and promotion to external audiences of BBB National Programs and its more than a dozen self-regulatory, accountability, and dispute resolution programs.

YOUR IMPACT

Based in our Northern Virginia headquarters offices, the Production Coordinator, Marketing and Communications, will serve on the Marketing and Communications team as the primary party responsible for the effective and efficient management of marketing and communications projects (including print, digital, video, web, and other branded collateral). Reporting to the Director of Projects, Content, and Creative Services, the Production Coordinator, Marketing and Communications will work with members of the Marketing and Communications team, internal clients, and external vendors to manage project plans and timelines, coordinate production resources, maintain the organization of project assets, and ensure effective communication across project teams and internal clients.

Children’s Advertising Review Unit (CARU) Senior Attorney - Location flexible

WHO WE ARE

We are a non-profit organization dedicated to fostering a more accountable and trustworthy marketplace. As the foremost thought leader on industry self-regulation, we are shaping the way that businesses and consumers interact with one another. We are the home to more than a dozen self-regulation programs that set high standards for businesses and provide third-party accountability and dispute resolution services that help ensure a fair marketplace for consumers. BBB National Programs has worked with industry leaders and government regulatory agencies since 1971 to establish the standards that guide best practices in advertising, privacy, children’s and teen’s marketing, consumer warranty issues, and dispute resolution.  

ABOUT CARU

Since its inception over 40 years ago, the Children’s Advertising Review Unit (CARU), a division of BBB National Programs, helps companies comply with laws and guidelines that protect children from deceptive or inappropriate marketing and ensure that, in an online environment, children’s data is collected and handled responsibly. CARU, the nation’s first Safe Harbor Program under the Children’s Online Privacy Protection Act (COPPA), monitors child-targeted media to ensure that advertisements are truthful, accurate, appropriate, and in compliance with applicable guidelines, including COPPA. When advertising or data collection practices are inconsistent with applicable laws or guidelines, CARU seeks change through the voluntary cooperation of companies and, where relevant, enforcement action.

YOUR IMPACT

The Senior Attorney will conduct investigations of non-compliance with CARU Guidelines and/or COPPA (and any other applicable laws), work with members of CARU’s COPPA Safe Harbor on their ongoing compliance efforts and effectively interact with outside counsel for both major national companies and small businesses. The Senior Attorney must possess good judgment on the application of general principles to specific instances and should have excellent legal writing and analytical skills. In addition, the Senior Attorney must engage in thought leadership on children's advertising, marketing and online data privacy issues and be able to represent CARU before high level audiences and conduct effective liaison with government agencies, CARU Supporters, academics and other leaders on children's advertising and marketing issues.

Vice President – Children’s Advertising Review Unit (CARU) - Location flexible

WHO WE ARE

We are a non-profit organization dedicated to fostering a more accountable and trustworthy marketplace. As the foremost thought leader on industry self-regulation, we are shaping the way that businesses and consumers interact with one another. We are the home to more than a dozen self-regulation programs that set high standards for businesses and provide third-party accountability and dispute resolution services that help ensure a fair marketplace for consumers. BBB National Programs has worked with industry leaders and government regulatory agencies since 1971 to establish the standards that guide best practices in advertising, privacy, children’s and teen’s marketing, consumer warranty issues, and dispute resolution.  

ABOUT CARU

Since its inception over 40 years ago, the Children’s Advertising Review Unit (CARU), a division of BBB National Programs, helps companies comply with laws and guidelines that protect children from deceptive or inappropriate marketing and ensure that, in an online environment, children’s data is collected and handled responsibly. CARU, the nation’s first Safe Harbor Program under the Children’s Online Privacy Protection Act (COPPA), monitors child-targeted media to ensure that advertisements are truthful, accurate, appropriate, and in compliance with applicable guidelines, including COPPA. When advertising or data collection practices are inconsistent with applicable laws or guidelines, CARU seeks change through the voluntary cooperation of companies and, where relevant, enforcement action.

YOUR IMPACT

The Vice President, CARU serves as the primary leader and spokesperson for CARU. With budgetary responsibility, you will lead a seasoned team of legal professionals and manage program development, innovation, and growth.

National Advertising Division (NAD) Deputy Director - New York, NY

Based in our New York office, the National Advertising Division (NAD) Deputy Director guides the advertising industry's self-regulatory forum in conducting advertising review proceedings that involve evaluating complex scientific and consumer perception evidence to ensure that advertising claims are truthful and accurate. The Deputy Director manages NAD attorneys on case handling and case management; plans NAD’s annual conference and other similar programing; engages in long-range thinking and planning; and collaborates with corporate departments on financial, marketing/communications, human resources, technology and legal matters. Must have a JD with 10+ years of experience; 5+ years managerial experience (advertising/marketing law experience in-house at a major corporation, major law firm, or relevant government agency preferred); high ethical values; excellent writing, advocacy and public speaking skills; an in-depth knowledge of advertising law; and proficiency with technical data including statistical models, product testing and sensory perception.

National Advertising Division (NAD) Attorney - New York, NY or McLean, VA

National Advertising Division (NAD) Attorneys serve as fact-finders and decision-makers in the advertising industry's self-regulatory forum, conducting judicial caliber advertising review proceedings that involve evaluating complex scientific and consumer perception evidence to ensure that advertising claims are truthful and accurate. NAD Attorneys must be sufficiently experienced to inspire the confidence of the global national advertisers, often represented by counsel from top tier law firms, that submit their disputes to NAD.  Attorneys make reasoned decisions based on multiple layers of disputed evidence and memorialize their reasoning in a top quality semi-judicial opinion.  Each decision serves as precedent for future advertising disputes and guidance for the advertising industry generally.   NAD Attorneys must have high ethical values, excellent writing, advocacy and public speaking skills, and an in-depth knowledge of advertising law, NAD precedent, and proficiency with technical data including statistical models, product testing and sensory perception.  

Competitive Salaries

BBB National Programs knows that recognition for a job well done goes a long way, so we offer competitive salaries.

 

 

Retirement Plans

BBB National Programs helps employees progress not only professionally but also financially by offering a 401(k) plan.

 

 

Competitive Benefits

BBB National Programs offers medical, vision, and dental coverage. In addition, we offer flexible spending accounts and a variety of insurance options. Looking to stay fit? We offer a fully-equipped on-site gym.

 

 

More than a Job Description

BBB National Programs offers flextime, compressed work schedules, telecommuting, paid holidays, sick leave and a variety of other options that give our employees the balance they need to excel at their jobs.