BBB National Programs Blog




CEO Insights

Thought leadership on pressing topics and emerging issues from BBB National Programs President & CEO Eric D. Reicin

  • Developing Principles and Protocols for Recruiting and Hiring with AI

    Employing AI in the recruiting and hiring process voluntarily, under the auspices of independent industry self-regulation, is often far preferable to being forced to do so under a regime of top-down government regulation.
    Aug 25
  • A Not-So-Sweet Sixteen? Teen Online Privacy and Safety Faces New Policy Dilemmas

    Pop culture powerhouse Barbie teaches us that corporations can have a long-lasting impact on children and teens, and the FTC seems to agree, adopting an aggressive stance on children’s and teen privacy in the last few months. We break down what this means for companies in looking to engage a child or teen audience.
    Aug 17
  • Spilling the Tea on AI Accountability: An Analysis of NTIA Stakeholder Comments

    The NTIA recently issued a request for comment to gather stakeholder feedback on AI accountability measures and policies to assist in the crafting of a report on AI accountability policy and the AI assurance regime. Nearly 200 organizations responded and we pulled a diverse, representative sample of the responses to summarize stakeholder feedback on this important question.
    Aug 4
  • A Privacy Review a Day, Keeps the Regulators Away

    The FTC and HHS sent a warning letter to nearly 130 hospitals and health systems cautioning them about their data privacy and security practices. Notably, these are entities that comply with HIPAA. Aren’t companies in compliance with HIPAA already covering their consumer data privacy bases? Not completely.
    Jul 21
  • Creating a Uniform Approach to AI Accountability

    The NTIA’s recent request for comment focuses on a lesser documented angle in the public discourse: the role of soft law mechanisms to supplement the enforcement objectives of federal agencies. These accountability mechanisms – including compliance certifications, audits, and third-party verification practices – can serve as a policy solution to further the goals of the White House’s national strategy on AI.
    Jul 10
  • Beauty Product Claims & the NAD: Why Substantiation Matters

    Substantiating product claims is required by law and may help brands avoid an inquiry from the FTC or other regulatory bodies. The founders of The Benchmarking Company, a consumer research firm for the beauty and personal care industries, interviewed NAD attorney Jennifer Santos to uncover what every brand should know about NAD.
    Jun 23
  • Fifty Shades of Consumer Health Data: How a Risk-Based Approach Provides More Clarity

    This piece includes a list of routine examples of consumer health information, that, at face value may have one level of risk. But, depending on the context and the risk associated with the use of that data, and whether it is combined with other data sources and data elements or made available in the public domain, it could lend itself to differing levels of regulation and enforcement activity.
    Jun 14
  • Fifty Shades of Consumer Health Data: Unclear Expectations for Digital Privacy

    While momentum continues to build around what a regulated consumer health privacy landscape looks like, the environment remains shrouded in shades of gray. To date, a risk-based approach to consumer health data does not exist, but we believe a sliding scale for the risks carried by consumer health data should.
    May 30
  • California Privacy Enforcement: Whose Job Is It Anyway?

    The California Privacy Rights Act of 2020 went into effect bringing new privacy rights to California consumers and created the California Privacy Protection Agency. CCPA will continue to be enforced by the California Office of the Attorney General. Which begs the question: Whose enforcement is it anyway?
    May 18
  • Unsubstantiated Claims May Lead to Civil Penalties

    The U.S. economy is built on a fair and transparent product marketplace. It is the responsibility of companies to have adequate substantiation for health and safety claims and to hold their competitors to the same standard.
    May 3