Nissan CVT Stringer
BBB National Programs is a nonprofit organization providing independent and impartial dispute resolution services to resolve disputes between a business and its customers. Under the terms of three separate class action settlements related to a continuously variable transmission (“CVT”), Nissan North America, Inc. (“Nissan”) has agreed to arbitrate certain transmission-related claims for the duration of the Powertrain Warranty, which is now extended from 60 months or 60,000 miles to 84 months or 84,000 miles, whichever occurs first, on certain Nissan vehicles equipped with a CVT.
You can find more information about the class actions and the settlements using the following links:
Arbitration in this program is limited to claims that Nissan, after November 1, 2019, breached the New Vehicle Limited Warranty in any way related to the transmission.
If the arbitrator’s decision requires Nissan to repurchase the Class Vehicle, it shall be binding on both parties and the Claimant may not appeal such Decision or file a lawsuit in any jurisdiction or forum.
If the arbitrator’s decision does not require Nissan to repurchase the Claimant Class Vehicle, the Claimant may accept the arbitrator’s decision, appeal it, or file a lawsuit. If the Claimant accepts the decision, the decision is binding on Nissan.
The following vehicles are covered under this class action:
- 2013-2017 model year Nissan Sentra
- 2014-2017 model year Nissan Versa Note
- 2012-2017 model year Nissan Versa
- 2013-2016 model year Nissan Altima
- 2013-2017 model year Nissan Juke
Arbitration Request Form – Extended Warranty CoverageRequest arbitration to resolve a dispute with Nissan/Infiniti regarding coverage under the extended warranty provided by the class action settlement agreement. To start your claim, click the “Request Arbitration” link then select “Nissan CVT” and your applicable vehicle (Altima, Juke, Sentra, or Versa). Request Arbitration
If you would like to arbitrate your dispute against Nissan, please call BBB National Programs at