BBB National Programs is a nonprofit organization providing independent and impartial dispute resolution services to resolve disputes between a business and its customers. Under the terms of class action settlements related to a continuously variable transmission (“CVT”), Nissan North America, Inc. (“Nissan”) has agreed to arbitrate certain transmission-related claims occurring after December 22, 2022 for the vehicles and extended warranties listed in the “Eligibility” section below.
You can find more information about the class actions and the settlements using the following link:
Your claim must involve one of these model year vehicles and still be within the extended warranty period:
- 2014-2018 Nissan Rogue: The Powertrain Warranty has been extended from 60 months or 60,000 miles, whichever occurs first, to 84 months or 84,000 miles, whichever occurs first.
- 2015-2018 Nissan Pathfinder: The Powertrain Warranty has been extended from 60 months or 60,000 miles, whichever occurs first, to 84 months or 84,000 miles, whichever occurs first.
- 2015-2018 INFINITI QX60: The Powertrain Warranty has been extended from 72 months or 70,000 miles, whichever occurs first, to 96 months or 96,000 miles, whichever occurs first.
Arbitration Request Form – Extended Warranty CoverageRequest arbitration to resolve a dispute with Nissan/Infiniti regarding coverage under the extended warranty provided by the class action settlement agreement. To start your claim, click the "Request Arbitration" link below, then select "Nissan CVT" and your applicable vehicle (Pathfinder, Rogue, or QX60) from the drop down menu. Request Arbitration
If you would like to arbitrate your dispute against Nissan/Infinity, please call BBB National Programs at