DSSRC Administrative Closure #114

The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding two Facebook posts making claims about the Company’s products. The Facebook posts were disseminated by a Company salesforce member and a former salesforce member of the Company. The social media posts were identified during DSSRC’s monitoring of the direct selling industry. DSSRC expressed its concern to the Company that both posts implied that the Company products are effective to treat health-related conditions including, but not limited to, cancer and diabetes. The Company promptly responded to DSSRC’s inquiry and successfully had both social media posts removed from circulation. 

During the pendency of the inquiry, DSSRC identified to the Company three additional social media posts that included implied health-related product claims that were being made using hashtags. The Company promptly contacted the salesforce members that disseminated the posts and had such claims discontinued. Based upon the Company’s prompt, good faith actions to address the concerns of DSSRC, DSSRC administratively closed this inquiry.

(closed on 12/30/2020)