DSSRC Administrative Closure #165

The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding four Facebook posts that were disseminated by salesforce members of the Company. All four of the post conveyed strong health-related product claims including the message that the Company’s products were effective to treat serious health conditions such as cancer, Alzheimer’s, and auto-immune diseases.

In a formal written response provided to DSSRC, the Company stated that it reached out to the salesforce members to remove the non-compliant posts and reminded them to only share product claims approved by the Company. The Company also noted that it is taking the appropriate measures to ensure that its salesforce members are aware of its Policies and Procedures and will continue to monitor salesforce activity for any breaches in policy. 

DSSRC was encouraged by the commitment demonstrated by the Company’s team and administratively closed the matter based upon the immediate removal of all product claims. 

(closed on 5/18/2021)