DSSRC Administrative Closure #84

A direct selling company (“Company”) was contacted by the Direct Selling Self-Regulatory Council (DSSRC) with respect to three Facebook posts that included claims that the Company’s products can boost the immune system and protect users from the coronavirus. Shortly after receipt of DSSRC initial correspondence, the Company contacted the salesforce members responsible for the posts and requested that the posts be removed. DSSRC subsequently confirmed that the three posts were disabled.  DSSRC agreed that the Company’s actions were necessary and appropriate. The Centers for Disease Control and Prevention, the World Health Organization and the Food Drug Administration have all stated that there are no approved vaccines, drugs or investigational products currently available to treat or prevent COVID-19. 

DSSRC was gratified by the Company’s commitment to increase its compliance oversight of salesforce members to ensure that they are not communicating product performance claims that have not been authorized by the Company. Based upon the Company’s actions to immediately address DSSRC’s concerns, the inquiry was administratively closed pursuant to section 2(II)(6) of the DSSRC Procedures.

(closed on 10/21/2020)