Frances Henderson, J.D., CIPP/US

Frances Henderson Picture

Frances Henderson, JD, CIPP/US

Vice President and National Director, Privacy Initiatives

BBB National Programs, Inc.


Frances Henderson is the Vice President and National Director, Privacy Initiatives at BBB National Programs. In this role, she directs BBB National Programs’ BBB EU Privacy Shield program, an Independent Recourse Mechanism for the Privacy Shield Frameworks created in 2016-2017 to promote transatlantic data flows while enabling U.S. businesses to process personal data in compliance with EU data protection laws. BBB EU Privacy Shield currently provides more than 1000 companies with independent dispute resolution services, self-certification guidance and compliance monitoring. 

Ms. Henderson has spearheaded several BBB privacy and small business cybersecurity initiatives and has served as a U.S. private sector delegate to the Asia-Pacific Economic Cooperation (APEC) Electronic Commerce Steering Group’s Data Privacy SubGroup tasked with developing the APEC Cross Border Privacy Rules System.

Ms. Henderson previously led the international trade practice of a national law firm, counseling businesses on trade policy, regulatory compliance, and technology security matters.