BBB National Programs Archive
Modern Health Labs Participates In ERSP Self-Regulatory Forum
New York, NY – January 25, 2005 – The Electronic Retailing Self-Regulation Program (ERSP) announced that Scalp Med Hair Restoration for Men and Women (“Scalp Med”), marketed by Modern Health Labs, Inc. (“MHL”), has provided a reasonable basis for establishment, safety, and performance claims. The marketer voluntarily discontinued some product claims and ERSP has recommended the marketer discontinue a specific comparative claim. The marketer’s advertising was reviewed pursuant to ERSP’s monitoring program.
ERSP, the electronic direct-response industry’s self-regulatory forum, is administered by the Council of Better Business Bureaus and supervised by the National Advertising Review Council (NARC). ERSP reviewed core claims that include:
- “Prevent hair loss; reverse thinning hair; and even grow new hair.” “…results that I would get having surgery without having to have the surgery.”
- “Clinically proven to thicken and regrow your hair faster than a hair transplant.”
- “FDA has ruled that its growth agent is the most effective and safest topical formula that exists for regrowing hair.”
ERSP determined that MHL provided a reasonable basis for the following performance claims:
- “Your hair will grow back thicker and fuller.”
- “[I]ncredibly effective for both men and women.”
- “…liquid actually gets sucked in, increased blood flow…stays on follicle.”
- “Thicken your hair the first time you use it.”
ERSP further determined that Food and Drug Administration approval of the Vitadil formulations to “regrow hair” provided a reasonable basis for the claims that hair will “grow back thicker and fuller” and that Scalp Med will “prevent hair loss,” “reverse thinning hair” and “re-grow hair.” ERSP also noted that the marketer agreed to discontinue the claim “…start seeing results in weeks not months” in future advertising.
With respect to its comparative claims against hair transplants, ERSP determined that MHL properly supported the statement “…works faster than a hair transplant.” ERSP further concluded that the claim “…results that I would get having surgery without having to have the surgery,” was not unreasonably communicated and would not be misinterpreted by consumers.
However, ERSP recommended MHL discontinue in all advertising the claim that “…other formulas evaporate.”
Finally, ERSP determined that Dr. Peter Helton’s statement that Scalp Med is the “best product for re-growing hair” communicated a measurable superiority claim that was not supported and it was recommended that the marketer modify the claim in future advertising.
In response to ERSP’s findings, Modern Health Labs stated it “…strongly supports the Electronic Retailing Self-Regulation Program (“ERSP”) and welcomes this opportunity to participate in the process. The company is pleased with the findings that there is a reasonable basis supporting the vast majority of its core advertising claims, including claims relating to the safety and effectiveness of Scalp Med.™ Moreover, Modern Health Labs agrees to consider ERSP’s comments in all future advertising.”