Rev Up for the Holidays: BBB AUTO LINE Has You Covered

The holiday season is upon us, and while many people are busy hunting for gifts, others have their sights set on something bigger—like a new car. The end of the year is one of the most popular times to buy a car thanks to enticing deals, year-end incentives, and the allure of starting the new year with a fresh set of wheels.

But before you sign on the dotted line, ensure you know your rights as a buyer and what to do if your new car does not meet your expectations. BBB AUTO LINE is here to help you deal with unexpected bumps in the road.

The Prime Time for Car Buying

The last few months of the year are packed with sales events, from Black Friday to New Year’s promotions. Here’s why this time of year is ideal for getting a great deal:

• Year-End Discounts: Dealers often offer significant discounts and promotions during the holiday season to clear out old inventory and make room for next year's models, with average savings of about 6-10% off the Manufacturer's Suggested Retail Price (MSRP).
• New Model Releases: As new car models hit the market, dealerships aim to move out the previous year’s stock, resulting in better prices for buyers willing to consider last year's models.
• Holiday Bonuses and Financing Offers: Many people take advantage of holiday bonuses to finance a new vehicle, and dealerships frequently provide special financing rates. 

How can BBB AUTO LINE help?

Buying a car should be a joyful experience. However, if you encounter any issues with your new vehicle, the BBB AUTO LINE program is here to help you resolve disputes quickly and fairly—without the need for costly legal battles. While most vehicles perform as promised, it’s crucial to be prepared if you find yourself with a potential “lemon” on your hands (learn about the Lemon Law in your state).

Here’s how BBB AUTO LINE works for you:

• Free Dispute Resolution: We offer a no-cost service to help consumers of participating manufacturers resolve issues with their car, such as a lemon law dispute, recurring mechanical problems, warranty disputes, or a product quality concern.
• Expert Guidance: Our dispute resolution specialists will work with you to open lines of communication between you and the manufacturer.
• Proven Success: We’ve helped over two million consumers resolve their vehicle-related issues since the program's inception in 1982.

For more information on how BBB AUTO LINE, visit bbbautoline.org or reach out to our dispute resolution specialists. 

Already in a jam? If you have an unresolved dispute involving a defect covered by the manufacturer’s warranty, think about opening a claim. Use the Dispute Resolution Portal to submit your complaint to BBB AUTO LINE or call 1-800-955-5100.

A BBB AUTO LINE Dispute Resolution Specialist will assist you through the rest of the process if your claim is eligible.