Direct Selling Self-Regulatory Council Finds Magnetude Jewelry on Path to Advertising Compliance

McLean, VA – May 2, 2023 – The Direct Selling Self-Regulatory Council (DSSRC) of BBB National Programs opened a compliance inquiry to review advertising from Magnetude Jewelry, a multi-level direct selling company, following up on a case from 2021 concerning earnings and product claims and found Magnetude Jewelry on the path to compliance. 

The inquiry, which was commenced as part of DSSRC’s compliance process, resulted in the identification of 20 social media posts that do not comply with the recommendations of the 2021 case. 

Magnetude Jewelry was responsive to this compliance inquiry and took appropriate and prompt steps resulting in the removal of 19 of 20 social media posts that were identified. For the social post that remains publicly accessible by consumers, which was disseminated in 2019, Magnetude Jewelry made a good faith attempt to contact the individual responsible for the post and take appropriate steps to try and have the social post taken down. 

In addition, DSSRC determined that Magnetude Jewelry has made a bona fide, concerted effort to comply with DSSRC’s 2021 recommendations and recognized and appreciated its good faith actions to have the challenged content removed in the spirit of voluntary self-regulation. 

DSSRC will continue to monitor the online and social media advertising for Magnetude Jewelry by the company and its salesforce to ensure that the dissemination of such unsupported claims is not a systemic issue. 

All BBB National Programs case decision summaries can be found in the case decision library. For the full text of DSSRC decisions, visit the DSSRC Cases and Closures webpage.

 

Subscribe to the Ad Law Insights or Privacy Initiatives newsletters for an exclusive monthly analysis and insider perspectives on the latest trends and case decisions in advertising law and data privacy.

 

 

 

 

Latest Decisions

Decision

In National Advertising Division Challenge, Drip Hydration Voluntarily Discontinues Claims for its Ketamine IV Therapy

New York, NY – November 22, 2024 – Following a challenge brought by the National Advertising Division as part of its routine monitoring program, Drip Hydration voluntarily discontinued advertising claims for its Drip Hydration Ketamine IV Therapy.

Read the Decision Summary
Decision

NAD Finds Patented and Safety Claims for POOPH’s Pet Odor & Stain Eliminator Supported; Recommends Other Claims Be Modified or Discontinued

New York, NY – November 21, 2024 – The National Advertising Division determined that Ikigai supported patented and safety claims for their POOPH Pet Odor & Stain Eliminator, but recommended that other claims, including claims that POOPH eliminates odors and strains, be discontinued.

Read the Decision Summary
Decision

National Advertising Division Recommends SharkNinja Discontinue Certain Best Deep Carpet Cleaning Claims

New York, NY – November 19, 2024 – BBB National Programs’ National Advertising Division recommended that SharkNinja discontinue the claim “The Best Deep Carpet Cleaning Among Full-Sized Deep Carpet Cleaners** Based on ASTM F2828 vs. full-sized carpet cleaners above 14 lbs.”     

Read the Decision Summary
Decision

National Advertising Division Recommends T-Mobile Discontinue or Modify Advertising for Free iPhone and 20% Savings Claim; T-Mobile to Appeal

New York, NY – November 18, 2024 – In a Fast-Track SWIFT challenge, the National Advertising Division recommended that T-Mobile discontinue or modify its advertising offering a free iPhone and 20% savings on monthly wireless services to better disclose the material conditions of the offer.

Read the Decision Summary