StriVectin Revises Disclosure in Print Ad in Response to NAD Inquiry

New York, NY – April 16, 2015 – In response to an inquiry from the National Advertising Division, StriVectin Operating Company, Inc., has modified print advertising for the company’s StriVectin Intensive Illuminating Serum to better disclose to consumers the basis for certain quantified performance claims.

NAD is an investigative unit of the advertising industry’s system of self-regulation. It is administered by the Council of Better Business Bureaus.

The print advertisement at issue initially featured the claim “Brightening That’s Light Years Ahead,” next to a close up of a woman’s face.   The advertisement included a description of StriVectin Intensive Illuminating Serum and the following quantified performance claims: “86% saw brighter skin*”; “86% saw improved skin texture*”; “81% saw more even skin tone.*”

The disclaimer appeared along a fold in the magazine in very small grey type against a non-contrasting grey background and stated “Based on consumer evaluation at 8 weeks.”

NAD noted in its decision that the advertiser immediately responded to NAD’s inquiry and included a revised print advertisement. Upon review, NAD determined that the revised disclosure was clear, conspicuous and in close proximity to the quantified performance claims it qualified.

NAD further noted that it appreciated the advertiser’s actions in immediately revising the advertisement and committing to ensure that the revised advertisement replaced earlier versions – actions NAD found necessary.

StriVectin, in its advertiser’s statement, said the company “accepts NAD’s decision” and “appreciates NAD’s comments and timely review, resulting in quick, efficient resolution of its inquiry.”

 

Subscribe to the Ad Law Insights or Privacy Initiatives newsletters for an exclusive monthly analysis and insider perspectives on the latest trends and case decisions in advertising law and data privacy.

 

 

 

 

Latest Decisions

Decision

National Advertising Division Recommends Revolve Group Modify Social Media Posts to Clearly Disclose Material Connection to Influencers

New York, NY – January 29, 2025 – The National Advertising Division recommended Revolve modify influencer posts to clearly and conspicuously disclose the material connections between Revolve and influencers in its product gifting program.

Read the Decision Summary
Decision

National Advertising Division Recommends Bullfrog Modify or Discontinue Certain Comparative Superiority Claims for its Bullfrog Spas

New York, NY – January 29, 2025 – The National Advertising Division recommended that Bullfrog discontinue certain claims promoting the personalization, power, energy efficiency, and durability of its Bullfrog spas as compared to “conventional” hot tubs. 

Read the Decision Summary
Decision

Direct Selling Self-Regulatory Council Refers Ardyss Earnings and Product Performance Claims to the FTC and Nevada Attorney General’s Office

McLean, VA – January 28, 2025 – The Direct Selling Self-Regulatory Council (DSSRC) referred ArdyssLife to the Federal Trade Commission (FTC) and the Nevada Attorney General’s Office for possible enforcement action after Ardyss failed to confirm intent to comply with DSSRC recommendations to discontinue...

Read the Decision Summary
Decision

National Advertising Division Recommends Olly Discontinue or Modify Certain Claims for its Kids Chillax Product; Olly to Appeal

New York, NY – January 27, 2025 – BBB National Programs’ National Advertising Division recommended that Olly discontinue or modify certain claims concerning its Kids Chillax dietary supplement’s ability to support calm and relaxed moods in children, as well as claims for Olly’s previous formulation of its Kids...

Read the Decision Summary