Certain Health Claims for Halotherapy Solutions Infrared Sauna Permanently Discontinued Following NAD Inquiry

For Immediate Release 
Contact: Abby Hills, Director of Communications, BBB National Programs 
703.247.9330 / press@bbbnp.org 

New York, NY – September 2, 2020 – Halotherapy Solutions stated that it will permanently discontinue the advertising claims for its Infrared Sauna that were at issue in an inquiry before the National Advertising Division (NAD) of BBB National Programs. 

Through its routine monitoring program, NAD requested substantiation for the following express claims: 

  • “Our goal is to help people improve their respiratory hygiene as well as reducing the symptoms of asthma, allergies and COPD, improve their immunity and well as help reduce the symptoms of skin issues like eczema, psoriasis and the ravages of modern life.” 
  • “In addition, those who suffer from the following conditions can greatly benefit from the halotherapy: bronchitis, pneumonia, cystic fibrosis.” 
  • “Many patients who have asthma, allergies and other bronchial issues have seen some amazing results in a short period of time. Breathing became easier, more energy was experienced, and people just had an overall better quality of life. While we don’t make any medical claims about Dry Salt Therapy, patients’ respiratory issues and lung functions have vastly improved after receiving treatments. In addition, those who have severe skin conditions such as psoriasis, eczema or acne have also had incredible improvements in the health of their skin.”
  • “Infrared Sauna adds the following benefits to the already naturally powerful anti-inflammatory and anti-microbial properties of pure pharmaceutical grade salt. Some of these benefits such as boosting your immune system, reducing stress and fatigue and improving skin were already benefits of dry salt therapy….Weight loss and increased metabolism….Eases joint pain and stiffness.” 


During the proceeding, the advertiser informed NAD that despite submitting substantiating evidence, it permanently discontinued all of the challenged claims. NAD, relying on the advertiser’s representation that the claims had been permanently discontinued, did not review the claims on their merits. However, the voluntarily discontinued claims will be treated, for compliance purposes, as though NAD recommended their discontinuance and the advertiser agreed to comply. 

In its advertiser’s statement, Halotherapy Solutions stated that it accepts the NAD decision. 


About BBB National Programs: BBB National Programs is where businesses turn to enhance consumer trust and consumers are heard. The non-profit organization creates a fairer playing field for businesses and a better experience for consumers through the development and delivery of effective third-party accountability and dispute resolution programs. Embracing its role as an independent organization since the restructuring of the Council of Better Business Bureaus in June 2019, BBB National Programs today oversees more than a dozen leading national industry self-regulation programs, and continues to evolve its work and grow its impact by providing business guidance and fostering best practices in arenas such as advertising, child-directed marketing, and privacy. To learn more, visit bbbprograms.org. 

About the National Advertising Division: The National Advertising Division (NAD), a division of BBB National Programs, provides independent self-regulation and dispute resolution services, guiding the truthfulness of advertising across the U.S. NAD reviews national advertising in all media and its decisions set consistent standards for advertising truth and accuracy, delivering meaningful protection to consumers and leveling the playing field for business.     

Latest Decisions


Direct Selling Self-Regulatory Council Refers Social Media Earnings Claims for Dot Dot Smile to the FTC and California Attorney General for Possible Enforcement

McLean, VA – December 08, 2021 – The Direct Selling Self-Regulatory Council (DSSRC) referred certain earnings claims to the Federal Trade Commission (FTC) and the California Attorney General's Office for possible enforcement action after Dot Dot Smile, a direct selling company...

Read the Decision

National Advertising Division Finds Certain Bausch + Lomb Claims for INFUSE Contact Lenses Supported; Advertiser Appeals Other Findings

New York, NY – December 1, 2021 – The National Advertising Division (NAD) determined that Bausch Health provided a reasonable basis for certain INFUSE silicone hydrogel (SiHy) daily contact lens and lens property claims. 

Read the Decision

National Advertising Division Recommends Byte Disclose Incentivized Reviews for Aligner Products

New York, NY – November 30, 2021 – The National Advertising Division (NAD) of BBB National Programs recommended that Straight Smile, LLC (Byte) take reasonable measures to provide clear and conspicuous disclosures informing consumers that the review was incentivized for each incentivized review on its website and on BestCompany.com, and...

Read the Decision

Direct Selling Self-Regulatory Council Recommends Daxen Discontinue Certain Earnings and Health-Related Product Performance Claims

McLean, VA – November 24, 2021 – The Direct Selling Self-Regulatory Council (DSSRC) recommended that certain product performance and earnings claims made by Daxen, Inc. and its salesforce be discontinued. Central to this inquiry was a concern that the challenged product performance claims communicated...

Read the Decision