BBB National Programs Decision Summaries
BBB National Programs provides summaries of all case decisions from the National Advertising Division (NAD), National Advertising Review Board (NARB), Children’s Advertising Review Unit (CARU), Direct Selling Self-Regulatory Council (DSSRC), and Digital Advertising Accountability Program (DAAP). Subscribe to receive a weekly wrap-up of published case decisions in your inbox.
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4/17/2024 - Direct Selling Self-Regulatory Council Recommends Trades of Hope Discontinue Salesforce Member Earnings Claims
McLean, VA – April 17, 2024 – The Direct Selling Self-Regulatory Council (DSSRC) recommended that Trades of Hope discontinue certain earnings claims made by salesforce members on Facebook and YouTube.
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4/15/2024 - National Advertising Division Recommends Lily of the Desert Nutraceuticals Discontinue “100% Pure Avocado Oil” Claim for Tropical Plantation Avocado Oil
New York, NY – April 15, 2024 – The National Advertising Division recommended that Lily of the Desert Nutraceuticals discontinue the claim “100% Pure Avocado Oil” for its Tropical Plantation Avocado Oil and avoid conveying the unsupported message that the product is 100% pure avocado oil.
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4/12/2024 - National Advertising Division Finds Certain Fenty Skin Melt AWF Cleanser Performance Claims Supported; Recommends Modifications to Disclosures
New York, NY – April 12, 2024 – The National Advertising Division determined, as part of its routine monitoring program, that Fenty Skin LLC provided a reasonable basis for certain claims for its Melt AWF Jelly Oil Makeup-Melting Cleanser.
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4/11/2024 - BBB National Programs’ Privacy Watchdog Ensures Shein Adheres to Digital Advertising Privacy Best Practices
McLean, VA – April 11, 2024 - The Digital Advertising Accountability Program (DAAP) worked with global fast fashion retailer, Shein to bring its website and mobile apps into compliance with the Digital Advertising Alliance’s (DAA) Self-Regulatory Principles for online interest-based advertising (IBA).
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4/11/2024 - HiSmile Appeals National Advertising Division Recommendation to Discontinue Certain Claims for its Teeth Whitening Products
New York, NY – April 11, 2024 – In a challenge brought by P&G, the National Advertising Division recommended that HiSmile PTY discontinue certain safety and comparative claims for its teeth whitening products, PAP+ Strips and V34 Color Correcting Serum.
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4/10/2024 - Direct Selling Self-Regulatory Council Recommends LiveGood Discontinue Certain Earnings and Health-Related Product Claims
McLean, VA – April 10, 2024 – The Direct Selling Self-Regulatory Council (DSSRC) of BBB National Programs recommended that LiveGood, Inc. USA modify or discontinue certain earnings and health-related product performance claims. -
4/09/2024 - National Advertising Division Refers Shizhan Sun to the Federal Trade Commission and Social Platforms for Review
New York, NY – April 9, 2024 – The National Advertising Division has referred advertising claims made by Shizhan Sun, a mobile app software marketing company, to the FTC and social media platforms after the company failed to provide a substantive response to the National Advertising Division’s inquiry.
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4/04/2024 - National Advertising Division Refers HEPA and H13 Standards Claims for Afloia Air Purifiers to Regulatory Authorities for Further Review
New York, NY – April 4, 2024 – The National Advertising Division will refer advertising claims made by Homintell Inc. for various models of its Air Purifiers to the Federal Trade Commission (FTC) and other regulatory authorities for review after Afloia declined to participate in the industry self-regulation process.
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4/04/2024 - National Advertising Division Recommends Modified Disclosures for ForceFlex MaxStrength Trash Bag “25% More Durable” Claims; Glad Products to Appeal
New York, NY – April 4, 2024 – The National Advertising Division recommended that The Glad Products Company modify its “25% more durable” claims for Glad ForceFlex MaxStrength bags to include clear and conspicuous disclosures indicating the object of comparison is Glad’s own 13-gallon ForceFlex bags.
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4/03/2024 - National Advertising Division Recommends Charter Modify Certain Claims for Spectrum Business Wireless Internet Backup
New York, NY – April 3, 2024 – In a challenge brought by AT&T Services, the National Advertising Division recommended Charter Communications modify certain claims for its Spectrum Business Wireless Internet Backup service.