BBB National Programs Blog
CEO Insights
Thought leadership on pressing topics and emerging issues from BBB National Programs President & CEO Eric D. Reicin
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Know the Rules: How to Be Age Appropriate in the Metaverse
As the metaverse evolves, CARU will continue to advise businesses on implementing CARU’s Advertising and Privacy Guidelines and age-appropriate design approaches to ensure children’s safety and wellbeing are considered and protected.Aug 23 -
Advertising And Privacy: The Rules Of The Road For The Metaverse
The metaverse is being hailed as the next big technological revolution. Through the lens of advertising and privacy, and the intersection of these with children’s well-being, what are the rules of the road for businesses interested in diving into the metaverse?Aug 18 -
What to Know About the North Carolina Lemon Law
Next in our blog series reviewing the state lemon laws is the Tarheel State – North Carolina. In this series, we break down what the lemon law does and does not cover in each state because although there is a federal lemon law, called the Magnuson-Moss Warranty Act, states also have their own laws to help consumers who purchase defective vehicles.Aug 17 -
Top 10 Reasons to Resolve Lemon Law Disputes with BBB AUTO LINE
If your vehicle is still under warranty and you have an issue that the dealership has been unable to resolve, you may be able to reach a resolution directly with the manufacturer – at no cost to you - through BBB AUTO LINE. We have assembled a list of ten ways BBB AUTO LINE provides optimal resolution solutions.Aug 9 -
What to Know About the New York Lemon Law
As we continue our blog series reviewing state lemon laws, we turn our attention to New York State. True to its reputation for making its own rules, New York includes some distinctive aspects within its lemon laws.Jul 13 -
Defining The 'S' In ESG And Navigating Disclosures
For businesses interested in making robust ESG disclosures, not only can the sheer number of frameworks and standards make ESG performance reporting seem overwhelming, the frameworks themselves can be a bit fuzzy on how they define and measure the "S" of ESG.Jul 6 -
BBB AUTO LINE Marks a Milestone: 40 Years of Lemon Law Dispute Resolution
As the largest and longest-running vehicle dispute resolution program in the United States, BBB AUTO LINE’s 40 years of experience will drive its future course. Together, automakers and BBB AUTO LINE will keep paving the way to make neutral, mutually trusted, out-of-court resolution solutions accessible to consumers.Jun 28 -
The Next Phase of Privacy Shield
A new Trans-Atlantic Data Privacy Framework (TADPF) is on its way, lifting a cloud of uncertainty that has been hanging over Privacy Shield. TADPF serves as a foundation for a US adequacy decision reinstituting trans-Atlantic data flow. Here our Global Privacy Division highlights several key details regarding the substance of TADPF and the EU’s adequacy decision process.Jun 16 -
Protecting Consumer Health Data Privacy Beyond HIPAA
Many are taking advantage of apps and other technologies to keep better track of our health in some shape or form, but it is not always clear how the personal information we input is collected, safeguarded, and shared online.Jun 15 -
Avoiding False Advertising When Making Health-Related Claims
NAD cases provide critical insight to advertisers. Understanding what went wrong with the advertising that NAD reviews and evaluates can help prevent future mistakes. Follow these tips to prevent misleading advertising that could interfere with the successful launch of a new health or wellness product.Jun 9