BBB National Programs Blog




CEO Insights

Thought leadership on pressing topics and emerging issues from BBB National Programs President & CEO Eric D. Reicin

  • Expanding Accountability for DEIB in National Advertising

    Beginning today, NAD's procedures have been revised to join CARU in holding advertisers accountable for advertising that portrays or encourages misleading and harmful social stereotyping, prejudice, or discrimination.
    Sep 19
  • From Regional to Global: Profiling the Expansion of CBPR

    In this series, we are going to explore how the newly formed CBPR Global Forum came to be and how it will complement other privacy frameworks to promote the free flow of data internationally.
    Sep 6
  • Getting Disclosures Right: An FTC Focus and Evolving Challenge for Advertisers

    Before the FTC or other regulators crack down on the misleading use of disclosures, brands should focus attention on making disclosures that are easy to see and understand to build a trusted relationship with consumers.
    Aug 31
  • Teens Online: Responsible Data Considerations For Business Leaders

    In the current landscape of privacy protections there exist some unique potential harms specific to teens that businesses looking to responsibly engage with teens should consider.
    Aug 25
  • Shining a Light on Dark Patterns

    As the internet has evolved, website designers and mobile app developers have learned to take user experience very seriously. A phenomenon known as “dark patterns”—user interface designs meant to manipulate users into performing certain actions—is becoming more common.
    Aug 24
  • Know the Rules: How to Be Age Appropriate in the Metaverse

    As the metaverse evolves, CARU will continue to advise businesses on implementing CARU’s Advertising and Privacy Guidelines and age-appropriate design approaches to ensure children’s safety and wellbeing are considered and protected.
    Aug 23
  • Advertising And Privacy: The Rules Of The Road For The Metaverse

    The metaverse is being hailed as the next big technological revolution. Through the lens of advertising and privacy, and the intersection of these with children’s well-being, what are the rules of the road for businesses interested in diving into the metaverse?
    Aug 18
  • What to Know About the North Carolina Lemon Law

    Next in our blog series reviewing the state lemon laws is the Tarheel State – North Carolina. In this series, we break down what the lemon law does and does not cover in each state because although there is a federal lemon law, called the Magnuson-Moss Warranty Act, states also have their own laws to help consumers who purchase defective vehicles.
    Aug 17
  • Top 10 Reasons to Resolve Lemon Law Disputes with BBB AUTO LINE

    If your vehicle is still under warranty and you have an issue that the dealership has been unable to resolve, you may be able to reach a resolution directly with the manufacturer – at no cost to you - through BBB AUTO LINE. We have assembled a list of ten ways BBB AUTO LINE provides optimal resolution solutions.
    Aug 9
  • What to Know About the New York Lemon Law

    As we continue our blog series reviewing state lemon laws, we turn our attention to New York State. True to its reputation for making its own rules, New York includes some distinctive aspects within its lemon laws.
    Jul 13