DSSRC Administrative Closure #2

DSSRC inquired about income and incentive claims disseminated by a direct selling company that distributes products in both the personal care and nutritional supplements categories. The claims at issue pertained to atypical and unqualified income claims and travel and incentive claims disseminated by company distributors on Facebook and YouTube.

Once the Company was made aware of the posts, it took immediate action and had the Facebook posts removed. With respect to the YouTube videos, the Company sent letters to the distributors responsible for the videos and had placed a hold on their accounts which resulted in an inability to place orders, sponsor or receive commissions until they comply with the request.

DSSRC subsequently confirmed that both videos were disabled.

(closed on 4/9/2019)