BBB National Programs Newsroom

Time for Revolution in the Direct Selling Industry

Oct 14, 2020

Time for Revolution in the Direct Selling Industry BBB National Programs Podcast

When speaking about the importance of the Direct Selling Self-Regulatory Council’s (DSSRC) recently published Earnings Claims Guidance, President of the Direct Selling Association (DSA) Joe Mariano said, “DSA members believe it is time for revolution, not evolution.”

In this podcast episode, Joe Mariano speaks with Tom Cohn, Interim General Counsel and Corporate Secretary of New Avon, Brian Muir, Vice President and Head of Global Compliance of Nu Skin Enterprises, and John Parker, Chief Sales Officer and Regional President of Amway to discuss how the nature of this fast-changing marketplace has informed the direct selling industry’s approach to self-regulation, how the DSSRC has helped, and the work that lies ahead. 

Time for Revolution in the Direct Selling Industry

Oct 14, 2020

Time for Revolution in the Direct Selling Industry BBB National Programs Podcast

When speaking about the importance of the Direct Selling Self-Regulatory Council’s (DSSRC) recently published Earnings Claims Guidance, President of the Direct Selling Association (DSA) Joe Mariano said, “DSA members believe it is time for revolution, not evolution.”

In this podcast episode, Joe Mariano speaks with Tom Cohn, Interim General Counsel and Corporate Secretary of New Avon, Brian Muir, Vice President and Head of Global Compliance of Nu Skin Enterprises, and John Parker, Chief Sales Officer and Regional President of Amway to discuss how the nature of this fast-changing marketplace has informed the direct selling industry’s approach to self-regulation, how the DSSRC has helped, and the work that lies ahead. 

Blog

Vehicle Warranty 101

The term “warranty” is common and can be applied to many different things – the purchase of a house, a new piece of technology, or a vehicle. Though a familiar term, what a warranty is and does is not always known beyond the general “it protects my purchase.” A warranty is a contract between the “purchaser” of a product, often called the “consumer,” and the “seller” of that product, usually a business.
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Blog

Breaking Down Privacy Certification Options – Why, What, Who

In today’s data-driven economy, good privacy practices are inextricable from good business. Everyone is taking a closer look at how personal information is collected and used these days. Consumers and employees are more informed about how to protect the privacy of their data. Regulators are raising the temperature, armed with updated rules. And businesses are requiring much more than general assurances that their contracting parties will handle data with care. Know the why, the what, and the who of privacy certifications.
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Blog

Best Practices in Global Data Privacy

Privacy has become a very public matter. The issue of properly managing personal data is not only big in the U.S.; it is increasingly important around the world. Even though global privacy regulations are actively shifting, maintaining a robust privacy program with independent indicators will go a long way toward minimizing the scrutiny of consumers and government agencies.
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Blog

Understanding Dark Patterns: How To Stay Out Of The Gray Areas

Where is the line between ethical, persuasive design and dark patterns? Businesses should engage in conversations with IT, compliance, risk, and legal teams to review their privacy policy, and include in the discussion the customer/user experience designers and coders responsible for the company’s user interface, as well as the marketers and advertisers responsible for sign-ups, checkout baskets, pricing, and promotions. Any or all these teams can play a role in creating or avoiding “digital deception.”
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Time for Revolution in the Direct Selling Industry

Oct 14, 2020

Time for Revolution in the Direct Selling Industry BBB National Programs Podcast

When speaking about the importance of the Direct Selling Self-Regulatory Council’s (DSSRC) recently published Earnings Claims Guidance, President of the Direct Selling Association (DSA) Joe Mariano said, “DSA members believe it is time for revolution, not evolution.”

In this podcast episode, Joe Mariano speaks with Tom Cohn, Interim General Counsel and Corporate Secretary of New Avon, Brian Muir, Vice President and Head of Global Compliance of Nu Skin Enterprises, and John Parker, Chief Sales Officer and Regional President of Amway to discuss how the nature of this fast-changing marketplace has informed the direct selling industry’s approach to self-regulation, how the DSSRC has helped, and the work that lies ahead. 

 

 

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