How does it work?
We will review all eligible complaints and help you and the participating business reach a resolution as described in our program’s Procedure Rules. A participating business must comply with BBB National Programs’ final determination of any dispute. However, our process is non-binding on the consumer, which means that using our dispute resolution process will not affect your legal rights as an individual.
Is your privacy complaint or inquiry eligible?
1. Eligible individual
Your complaint concerns personal data about you (or your child under 13 years old).
2. Participating business
Your personal data was processed by an organization that uses BBB National Programs as its Accountability Agent and is certified under one of the following systems. Click the links to learn if your provider is a BBB National Programs participating business.
3. Contact the business first