CFBAI_ProgramBackgrounds_4-28-2020

BBB EU Privacy Shield

Following the Privacy Shield Principles enables U.S. businesses to demonstrate compliance with data protection standards when processing the personal information of consumers from the European Union, the United Kingdom, and Switzerland. BBB EU Privacy Shield is the chosen independent recourse mechanism of over 1,000 businesses that wish to bring accountability to their public commitments. The program provides trusted dispute resolution services and helps organizations of all sizes meet Privacy Shield compliance obligations.

Program Impact

For 20 years, under the Safe Harbor and Privacy Shield Frameworks, our non-profit program has delivered independent third-party dispute resolution services to U.S. businesses of all sizes. We also offer a package of compliance and administrative services.  

 

 

Dispute Resolution

Conciliation and arbitration options offer flexibility and enhance customer service.

Monitoring & Reminders

Monitoring privacy notices and certifications with timely reminders to keep your team focused on privacy compliance.

Compliance Support

Hands-on assistance with developing Privacy Shield notices and navigating the self-certification process.

Resources & Guidance

Compliance tips and curated resources empower businesses to implement best practices.

Principles & Procedures


When a U.S. business joins Privacy Shield, it makes a public commitment that its processing of EU, UK, and Swiss personal data will meet the data protection standards embodied in the Privacy Shield Principles.

 

A business that chooses BBB EU Privacy Shield as its IRM agrees to follow our Procedure Rules when responding to privacy complaints, and to keep the same promise to the individuals who make use of our dispute resolution service. 

What Sets BBB EU Privacy Shield Apart?

Dispute Resolution

Our unique conciliation-first model delivers speedy and seamless dispute resolution services, following transparent procedures trusted by consumers and businesses alike. This meets the requirement for Privacy Shield businesses to select a recognized Independent Recourse Mechanism (IRM) to facilitate complaints brought by EU, UK, and Swiss individuals under Privacy Shield. Learn more about our complaint handling process.

Compliance & Monitoring

As your IRM, BBB EU Privacy Shield provides hands-on compliance assistance during self-certification and annual re-certification. We help your business align its privacy notices with the substantive requirements of Privacy Shield and support your team in meeting ongoing administrative requirements, through included monitoring and timely reminders. Learn more about our privacy policy guidance.

Service & Engagement

Through up-to-date guidance about the evolving data privacy landscape, BBB EU Privacy Shield enables its participants to focus on what matters. Our team also provides one-on-one support for participating businesses of all sizes. We are always at the ready to assist you, whether advising on best practices for consumer complaints or navigating a merger of two Privacy Shield certifications. Learn more about our application process.
 

 

 

Joining BBB EU Privacy Shield


STEP 1: Confirm your organization is eligible for Privacy Shield

 

STEP 2: Apply with BBB EU Privacy Shield 


STEP 3: Update draft privacy policy to include Privacy Shield disclosures 

 

STEP 4: Submit all materials and wait for our approval

 

STEP 5: Self-Certify with the U.S. Department of Commerce, International Trade Administration 

 

 

 

News & Blog

Statement

BBB National Programs’ Statement on Today’s European Commission Adoption of Standard Contractual Clauses for Cross-Border Data Transfer

McLean, VA, June 4, 2021 – Dona Fraser, Senior Vice President, Privacy Initiatives, BBB National Programs today issued the following statement: 

Read the Statement
Blog

Is Your Business Ready for Consumer Data Privacy Requests?

Businesses face many common pitfalls as they prepare to handle consumer privacy requests. They may be referred to as “data rights,” “data subject rights” (DSRs), or “data subject access rights” (DSARs). No matter what they are called, there are consistent themes in the best practices and pitfalls inherent in these essential elements of any privacy program.
Read more
Blog

Independent Privacy Certifications: The Scalable Solution for Vendor Due Diligence

As a responsible business, you have an obligation to properly vet and monitor the privacy practices of your suppliers and vendors. The reason is simple: you could be held legally and financially liable for their improper data protection practices. And while vendor privacy due diligence can be a Herculean task, it doesn’t have to be this way.
Read more
Blog

Leveraging Independent Accountability to Enhance Privacy Tech in Your Compliance Strategy

No matter the size of your business, making data privacy a priority is a key component of maintaining the trust of your customers, investors, and the public at large. To assist businesses in complying with the proliferation of different privacy laws, privacy technology platforms have grown exponentially. These tools are critical, however deploying the right privacy tech solutions can only get you part of the way in achieving a successful compliance strategy. The next step? Demonstrate to your stakeholders your business’ accountability – and commitment – to its privacy policies and practices.
Read more
 

 

 

Resources & Guidance

In concert with our other privacy initiatives, we provide up-to-the-minute guidance on common privacy compliance obligations as well as curated resources to empower businesses to quickly embrace best practices. 

Frequently Asked Questions

 

Read more FAQs 

 

 

 

 

Contact Us

Contact BBB EU Privacy Shield


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