Handling personal data involves a lot of moving parts. It’s our mission to help you.
In three easy steps, use BBB National Programs DPF Services to demonstrate that your privacy practices meet EU, U.K., and Swiss requirements.
Step 1: Sign Up with BBB National Programs
A key requirement to participate in the DPF Program is the designation of an independent dispute resolution provider, and as the longest-running IRM in the U.S., BBB National Programs is here to help.
When completing BBB National Programs’ application, please answer each question to the best of your ability and be sure to have the following available:
Contact information (telephone and email addresses) for the company’s primary contact for legal notices and communications, as well as a designated contact for complaints and a billing contact.
Your company’s gross annual sales revenue.
Your company’s legal name and state of incorporation (this same name must be used when you self-certify with the U.S. Department of Commerce). Add any D/B/A names and any "covered entities"—U.S.-based subsidiaries or affiliates to be covered—in the appropriate fields.
When you complete the application we will provide you with a letter containing a reference number, fee information, as well as a completed Participation Agreement for signature. Please read our Rules and Participation Agreement before submitting the application online.
Step 2: Prepare Your Certification Package
Once your application with BBB National Programs is complete, it is time to self-certify with the U.S. Department of Commerce DPF Program.
Step 3: Self-Certify with the DPF Program
This step should be completed within 30 days of our approval of your application. Maintaining a current annual self-certification with the U.S. Department of Commerce is a requirement for ongoing participation.
- When completing your self-certification application, you will select BBB National Programs in the “Recourse Mechanism” field drop-down.
- You will also need to complete all steps listed on the Department of Commerce’s website.
Frequently Asked Questions for Businesses
Book a Free Consultation