DSSRC Administrative Closure #106

The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) about three Facebook posts disseminated by salesforce members of the Company. Two of the posts in question implied that the Company’s nutritional products could help individuals that consume such products fight viruses including COVID-19. The other post made specific health-related product efficacy claims regarding conditions other than COVID-19.

In response to DSSRC’s inquiry, the Company contacted the salesforce members that had disseminated the claims in question and had those claims removed from circulation.

During this inquiry, DSSRC also had a discussion with the Company’s leadership team regarding certain claims made on the Company’s website concerning the income opportunity offered to individuals that engage in direct selling of the Company’s products. As a result of this discussion, the Company agreed to make modifications to its website to remove certain earnings testimonials and a claim that implied that Company salesforce members could earn a certain level of income by selling the Company’s products.

Based upon the Company’s actions to address the issues in this inquiry, DSSRC administratively closed the inquiry.

(closed on 11/17/2020)