Direct Selling Self-Regulation Council

DSSRC Case Decisions and Administratively Resolved Inquiry Summaries

Case Decisions

Case

Case #156-2024: Administrative Closure – Cabi, LLC

Cabi, LLC ("Company") is a multi-level direct selling company, headquartered in Carson, CA and founded in 2002, that sells clothing and personal accessories.

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Case

Case #155-2024: Administrative Closure – Touchstone Crystal, Inc.

Touchstone Crystal, Inc. (“Touchstone Crystal” or the "Company") is a multi-level direct selling company that sells jewelry and accessories.

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Case #154-2024: Administrative Closure – Unicity International

Unicity International ("Company") is a multi-level direct selling company headquartered in Provo, UT and founded in 1986 that sells nutritional supplements and self-care products.

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Case #153-2024: Monitoring Inquiry – Trades of Hope LLC

Trades of Hope LLC (“Trades of Hope” or the “Company”) is a multi-level direct selling company that specializes in the sale of an assortment of goods including jewelry, personal accessories, home decor, and coffee. According to its website, Trades of Hope purchases its products from local artisans around the globe, including from Vietnam, Thailand, Cambodia, Uganda, Kenya, Peru,...

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Case

Case #152-2024: Administrative Closure – ibuumerang, Ltd

ibuumerang, Ltd (“ibuumerang” or the “Company”) is a direct selling company that offers discount travel for its members. The Company is headquartered in Houston, Texas and was founded in 2019.

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Case

Case #151-2024: Administrative Closure – Ruby Ribbon

Ruby Ribbon ("Company") is a multi-level direct selling company located in Burlingame, CA that was founded in 2011 and sells shapewear, athleisure, and intimates.

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Case

Case #150-2024: Administrative Closure – Vida Divina Worldwide, Inc.

Vida Divina Worldwide, Inc. (“Vida Divina” or the “Company”) is a direct selling company that markets health and wellness products, including beverages and nutritional supplements. The Company is headquartered in Ontario, Canada and was founded in 2016. 

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Case

Case #149-2024: Administrative Closure – Innov8tive Nutrition

Innov8tive Nutrition ("Company") is a multi-level direct selling company that sells nutritional supplements and self-care products.

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Case

Case #148-2024: Monitoring Inquiry – LiveGood, Inc. USA

LiveGood Inc. USA (“LiveGood” or the “Company”) is a direct selling company that sells a variety of multivitamins and supplements with a focus on sleep aids, inflammation management, muscle recovery and weight management. The Company is headquartered in Jupiter, Florida and was founded in 2022. 

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Case

Case #147-2024: Monitoring Inquiry – PaperPie f/k/a Usborne Books & More

PaperPie f/k/a Usborne Books & More (“PaperPie” or the “Company”) is a direct selling company that was founded in 1989 and based in Tulsa, Oklahoma.1 The Company distributes children’s books and educational products.

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Case #146-2023: Administrative Closure – Enzacta USA

Enzacta USA (“Enzacta or the “Company”) is a direct selling company that sells nutritional and wellness products. The Company is headquartered in Cheyenne, Wyoming and was founded in 2003. 

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Case

Case #145-2023: Administrative Closure – Tranont

Tranont (or the “Company”) is a multi-level direct selling company based in Utah. Founded in 2013, the Company sells health and wellness products, including a line of CBD products.

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Case

Case #144-2023: NGO Inquiry – Modere USA, Inc.

Modere USA, Inc. (“Modere” or the “Company”) is a direct selling company founded in 2012 and based in Newport Beach, California that markets health, beauty, and wellness products.

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Case #143-2023: Administrative Closure – Traveling Vineyards

Traveling Vineyards (or the “Company”) was a direct selling company based in Ipswich, Massachusetts. The Company was established in 2010 and sells boutique wines. 

 

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Case #142-2023: Administrative Closure – Globallee, Inc.

Globallee, Inc. (“Globallee” or the “Company”) is a direct selling company located in Irving, Texas, founded in 2019. The Company sells various health and wellness supplements and has offices in Japan, Canada, Australia, and the United States.

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Case

Case #141-2023: Administrative Closure – Red Aspen, LLC

Red Aspen, LLC, (“Red Aspen” or the “Company”) is a direct selling company that markets beauty and cosmetic products. The Company is headquartered in Meridian, Idaho and was founded in 2017. 

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Case

Case #140-2023: Administrative Closure – Younique, LLC

Younique, LLC (or the “Company”) is a direct-selling company based in Utah that sells beauty products.

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Case

Case #139-2023: NGO Inquiry – Elomir, Inc.

Elomir, Inc. (“Elomir” or the “Company”) sells nutritional supplements including its flagship product, Axis Klärity. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring process, which monitors advertising and marketing claims disseminated by direct selling companies and their salesforce members.

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Case

Case #138-2023: Monitoring Inquiry – Thrive Life, LLC

Thrive Life, LLC is a direct selling company that manufactures and markets freeze-dried and rehydrated foods. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring process, which monitors advertising and marketing claims disseminated by direct selling companies and their salesforce members.

 

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Case

Case #137-2023: Administrative Closure – Herbalife International of America, Inc.

Herbalife International of America, Inc., (“Herbalife” or the “Company”) is a direct selling company that sells nutritional and wellness products. The Company is headquartered in Los Angeles, California and was founded in 1980. 

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Case

Case #136-2023: Administrative Closure – Grace & Heart

Grace & Heart (or the “Company”) was a direct selling company based in California. The Company was established in 2015 and sold fashion jewelry. 

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Case

Case #135-2023: Administrative Closure – Global Domains International

Global Domains International is a direct-selling company based in California that sells domain names via an affiliate network. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring process, which monitors advertising and marketing claims disseminated by direct selling companies and their salesforce members. 

 

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Case

Case #134-2023: Compliance Inquiry – B-Epic Worldwide, LLC

B-Epic Worldwide LLC is a Utah-based multi-level marketing company that sells health and wellness products. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring of advertising in the direct selling marketplace.

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Case

Case #133-2023: Government Referral – Sweet Minerals, LLC

Sweet Minerals, LLC (“Sweet Minerals” or the “Company”) is a direct selling company based in Pasadena, Maryland. The company was founded in 2011 and markets makeup, personal care, skin care, and cosmetic products.

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Case

Case #132-2023: Administrative Closure – jBloom Designs

jBloom Designs (“jBloom” or the “Company”) is a multi-level marketing company that sells custom jewelry. The Company is headquartered in St. Peters, MO and founded in 2013.

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Case

Case #131-2023: Compliance Inquiry – Seint Beauty

Seint Beauty (“Seint” or the “Company”), formerly Maskcara Beauty, is a multi-level marketing company founded in 2013 and based in St. George, Utah.
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Case

Case #130-2023: Monitoring Inquiry – Healy World

Healy World, Inc. (“Healy World” or the “Company”) is a direct selling company based in Mainz, Germany with its domestic headquarters in Orlando, Florida.

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Case #129-2023: Monitoring Inquiry – Zinzino, LLC

Zinzino, LLC (“Zinzino” or the “Company”) is a direct selling company founded in 2005 that offers nutritional supplements to consumers. The Company is headquartered in Frölunda, Sweden and has a subsidiary in Jupiter, Florida.

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Case

Case #128-2023: Compliance Report – The Juice Plus+ Company, LLC

The Juice Plus+ Company, LLC (“JuicePlus” or the “Company”) is a direct selling company founded in 1970 and based in Collierville, Tennessee. The Company markets fruit and vegetable juice extract supplements.

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Case #127-2023: Administrative Closure – Traci Lynn Jewelry

Traci Lynn Jewelry (or the “Company”) was a direct selling company based in Florida. The Company was established in 1989 and sold affordable fashion jewelry. 

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Case #126-2023: Monitoring Inquiry – Zallevo, LLC

Zallevo, LLC (“Zallevo” or the “Company”) is a direct selling company founded in 2020 and based in St. George, Utah. The Company markets health and wellness products focusing on weight loss and anxiety/stress reduction.

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Case

Case #125-2023: Monitoring Inquiry – Pink Zebra

Pink Zebra At Home (or the “Company”) is a direct selling company founded in 2011 and based in Sugar Land, Texas. The Company markets home fragrance and décor products including a wide range of items such as scented wax melts, candles, reed diffusers, room sprays, and other related accessories.

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Case

Case #124-2023: Government Referral – Tori Belle Cosmetics

Tori Belle Cosmetics (“Tori Belle” or the “Company”) is a direct-selling company founded in 2019 and based in Woodinville, Washington. The Company markets beauty and cosmetic products.

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Case

Case #123-2023: Administrative Closure – Seint Beauty

Seint Beauty (“Seint” or the “Company”), formerly Maskcara Beauty, is a multi-level marketing company founded in 2013 and based in St. George, Utah. The Company markets consumer and personal care products with a focus on cosmetics and cosmetic accessories.

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Case

Case #122-2023: Government Referral – iCoinPro

iCoinPro (or the “Company”) is a multi-level direct selling company that markets education, information, and training for cryptocurrency services. The Company was founded in 2017 and is located in Carson City, Nevada.

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Case

Case #120-2023: Monitoring Inquiry – Pure Haven, LLC

Pure Haven, LLC (“Pure Haven” or the “Company”) is a direct-selling company founded in 2009 and based in Rhode Island. The Company markets household products and personal care products to consumers including a line of skin care products.

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Case

Case #119-2023: Government Referral – Wayal Health Sciences USA, Inc.

Wayal Health Sciences USA, Inc., (“Wayal Health” or the “Company”) is a multi-level direct selling company founded in 2016. The Company is headquartered in Salt Lake City, Utah and markets health and wellness nutritional supplements.

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Case

Case #118-2023: Administrative Closure – Daxen, Inc.

Unicity International, Inc. (“Unicity” or the “Company”) is a multi-level marketing company headquartered in Orem, Utah and founded in 1986. The Company markets nutritional and personal care products and operates in approximately 30 countries, including the United States, Australia, Brazil, Brunei Darussalam, Canada, Colombia, Hong Kong, Indonesia, Japan, Malaysia, New Zealand,...

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Case

Case #117-2023: Administrative Closure – Unicity International, Inc.

Unicity International, Inc. (“Unicity” or the “Company”) is a multi-level marketing company headquartered in Orem, Utah and founded in 1986. The Company markets nutritional and personal care products and operates in approximately 30 countries, including the United States, Australia, Brazil, Brunei Darussalam, Canada, Colombia, Hong Kong, Indonesia, Japan, Malaysia, New...

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Case

Case #116-2023: Administrative Closure – GelMoment, Inc.

GelMoment, Inc. (“GelMoment” or the “Company”) is a direct-selling company founded in 2014 and based in Montreal, Canada. The Company markets gel nail polish and other beauty products.

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Case

Case #115-2023: NGO Inquiry – The Juice Plus+ Company, LLC

The Juice Plus+ Company, LLC is a direct selling company founded in 1970 and based in Collierville, Tennessee. The Company markets fruit and vegetable juice extract supplements. An NGO identified to DSSRC certain earnings and product performance claims disseminated by salesforce members and the Company.

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Case #114-2023: Administrative Closure – Reliv International, Inc.

Reliv International, Inc. is a direct-selling company founded in 1988, and based in Chesterfield, Missouri. The Company markets proprietary nutritional supplements. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring of the direct selling marketplace.

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Case

Case #113-2023: Administrative Closure – Vic Beauty, LLC

Vic Beauty, LLC was a direct sales cosmetic and personal care company based in Los Angeles, California. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring of advertising and marketing claims in the direct selling industry.

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Case #112-2023: Compliance Inquiry – Magnetude Jewelry

Magnetude Jewelry (or the “Company”) is a multi-level direct selling company based in Maryland that sells bio-magnetic interchangeable fashion jewelry to consumers. According to the Company’s website, the Company’s independent representatives earn money through commission on product sales or recruiting other salesforce members.

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Case #111-2023: Administrative Closure – Shaklee Corporation

Shaklee Corporation (“Shaklee” or the “Company”) is a direct-selling company founded in 1956 and based in Pleasanton, CA. The Company markets natural nutritional supplements, beauty products, and household products.

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Case #110-2023: Administrative Closure – Prime My Body

Prime My Body LLC (“Prime My Body” or the “Company”) is a direct-selling company based in Carrollton, Texas. The company was founded in 2013 and sells CBD oils and other nutritional products.

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Case #109-2023: Administrative Closure – Direct Cellars

Direct Cellars (or “the Company”) was a multilevel marketing company that was founded in 2014 and headquartered in Kansas City, Missouri that marketed premium wine and spirits.
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Case #108-2023: Administrative Closure – Save the Day Seasonings

Save the Day Seasonings (“the Company”) was a multilevel marketing company founded in 2016 and headquartered in Meridian, Idaho. The Company markets mixed spices and seasonings.
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Case

Case #107-2023: Administrative Closure – BeneYOU LLC (a/k/a Avisae)

BeneYOU LLC (a/k/a Avisae) (“BeneYOU” or the “Company”) is a direct selling company headquartered in Lindon, Utah, that acquired the Avisae brand in 2018. The company markets personal care and wellness products.

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Case #106-2023: Monitoring Inquiry – Magneceutical Health, LLC

Magneceutical Health, LLC (“Magneceutical Health” or the “Company”) is a company headquartered in Clearwater, FL that markets a medical device called the Magnesphere, which is a magnetic resonance therapy system designed to help reduce the symptoms associated with chronic stress.

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Case #105-2023: Monitoring Inquiry – Peach Underneath, Inc.

Peach Underneath, Inc. (“Peach Underneath” or “the Company”) was a multilevel marketing company headquartered in Waltham, Massachusetts that marketed premium, athletic-inspired clothing and intimate apparel.

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Case

Case #104-2023: Government Referral – Karatbars International

Karatbars International is a multi-level direct selling company founded in 2011 that markets small gold bars and gift items in gold bullion. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring of advertising and marketing claims in the direct selling industry.

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Case

Case #103-2023: Monitoring Inquiry – Essential Bodywear, LLC

Essential Bodywear, LLC is a direct selling company founded in 2003 and headquartered in Commerce, Michigan. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring advertising and marketing claims in the direct selling industry.

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Case

Case #102-2023: Compliance Inquiry – Innov8tive Nutrition, Inc.

Innov8tive Nutrition is a direct selling company that was founded in 2016 and is headquartered in Seattle, Washington.  This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring advertising and marketing claims in the direct selling industry.

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Case

Case #101-2023: Monitoring Inquiry – NeVetica International, Inc.

NeVetica International, Inc. is a direct selling company headquartered in Louisville, Kentucky and founded in 2016. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring advertising and marketing claims in the direct selling industry.

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Case #100-2022: Monitoring Inquiry – Youngevity International, Inc.

Youngevity International, Inc. is a direct selling company that sells health, nutrition, and wellness products. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring advertising and marketing claims in the direct selling industry.

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Case

Case #99-2023: Government Referral – Perfectly Posh, LLC

Perfectly Posh, LLC is a direct selling company based in Salt Lake City, Utah that markets personal care and beauty products. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring advertising and marketing claims in the direct selling industry.

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Case

Case #98-2022: Monitoring Inquiry – Ruby Ribbon, Inc.

Ruby Ribbon, Inc. is a multi-level marketing company that markets women’s apparel, handbags, and other accessories. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring advertising and marketing claims in the direct selling industry.

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Case

Case #97-2022: Administrative Closure – Unicity International, Inc.

Unicity International, Inc. is a multi-level marketing company that markets nutritional and personal care products and operates in approximately 30 countries. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring advertising and marketing claims in the direct selling industry.

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Case

Case #96-2022: Government Referral – ViSalus, Inc.

ViSalus, Inc. is a multilevel marketing company that markets weight management nutritional products, dietary supplements, and energy drinks. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring advertising and marketing claims in the direct selling industry.

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Case #95-2022: Monitoring Inquiry – PartyLite Worldwide, LLC

PartyLite Worldwide, LLC is a multi-level marketing company that markets candles, home décor, and home fragrance products. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring advertising and marketing claims in the direct selling industry.

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Case #94-2022: Administrative Closure – Tealightful Treasures, Inc.

Tealightful Treasures, Inc. is a retail company with a direct-to-consumer website that markets several varieties of loose-leaf tea products. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring advertising and marketing claims in the direct selling industry.

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Case #93-2022: Administrative Closure – Ardyss International, LLC

Ardyss International LLC is a multi-level marketing company that markets reshaping apparel, nutrition, personal care, and home care products.This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring advertising and marketing claims in the direct selling industry.

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Case #92-2022: Administrative Closure – Sunrider International

Sunrider International is a multi-level marketing company that markets herbal food and beverages, nutritional supplements, and skin care and personal care products.This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring advertising and marketing claims in the direct selling industry.

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Case

Case #91-2022: Monitoring Inquiry – Kannaway, LLC

Kannaway, LLC is a direct selling company headquartered in Poway, CA that sells CBD and wellness products to consumers. This inquiry was commenced by DSSRC pursuant to its ongoing independent...

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Case #90-2022: Monitoring Inquiry – Zilis LLC

Zilis LLC is a multi-level direct-selling company headquartered in Argyle, Texas that sells wellness products to consumers. 

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Case #89-2022: Monitoring Inquiry – My Lala Leggings, Inc.

My Lala Leggings, Inc. is a multi-level marketing company headquartered in Palmdale, CA that sells women’s clothing, specializing in leggings. 

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Case

Case #88-2022: Monitoring Inquiry – B-Epic Worldwide, LLC

B-Epic Worldwide, LLC is a multi-level direct-selling company located in Layton, Utah that markets health, detox, and fitness products. 

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Case #87-2022: Monitoring Inquiry – MWR Life, LLC

MWR Life, LLC is a multi-level direct selling company headquartered in Fort Lauderdale, Florida that offers discounts on travel services such as flights, hotels, resorts, cruises, vacation rentals, car rentals, excursions, theme parks, and trains. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring of advertising and marketing claims in the direct selling...

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Case

Case #86-2022: Monitoring Inquiry – Visi

Visi is a direct-selling company headquartered in Pleasant Grove, Utah specializing in a variety of health-related products, including protein, essential oils, and extracts. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring process, which monitors advertising and marketing claims made in the direct selling industry.

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Case #85-2022: Monitoring Inquiry – Reliv International, Inc.

Reliv International, Inc. is a multilevel direct-selling company located in Chesterfield, Missouri that markets and distributes nutritional supplements and personal care products. This...

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Case #84-2022: Monitoring Inquiry – Navan Global

Navan Global was a multilevel marketing company located in Franklin, Tennessee, manufacturing and distributing health and CBD-related products. This inquiry was commenced by DSSRC pursuant to its...

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Case #83-2022: Government Referral – Root Wellness LLC, a/k/a Root Brands

Root Wellness LLC is a direct-selling company founded in 2019 and located in Brentwood, Tennessee. The Company markets health and wellness products, most notably its Clean Slate, Restore, and Zero-In products. In February 2021, DSSRC initiated an inquiry regarding the dissemination of health-related claims by Root Wellness and its salesforce members and opened a...

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Case

Case #82-2022: Administrative Closure – LurraLife Global

LurraLife Global was a multi-level direct-selling company that marketed health and wellness products, including detoxification tea, to consumers. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring advertising and marketing claims in the direct selling industry.

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Case

Case #81-2022: Administrative Closure – QuiAri, LLC

QuiAri, LLC is a multi-level direct-selling company in Brandon, Florida, that markets health and wellness products. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring advertising and marketing claims in the direct selling industry.

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Case

Case #80-2022: Government Referral – Fifth Avenue Collection, Inc.

Fifth Avenue Collection is a multi-level direct-selling company that sells fashion jewelry products headquartered in Moose Jaw, Saskatchewan. The Direct Selling Self-Regulatory Council (DSSRC) commenced this inquiry pursuant to its ongoing, independent monitoring of advertising and marketing claims in the direct selling industry.

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Case

Case #79-2022 – Government Referral – Vyvo, Inc.

Vyvo, Inc. is a multi-level direct selling company that markets a smart watch, DNA and genetics testing, and nutritional supplements. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring of advertising in the direct selling marketplace and concerns earnings claims disseminated by the Company and its salesforce members.

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Case #78-2022 – Monitoring Inquiry – H20 At Home

H2O At Home is a multilevel marketing company headquartered in King of Prussia, Pennsylvania that offers consumers a line of non-toxic cleaning solutions. This inquiry was commenced by DSSRC...

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Case

Case #77-2022 – Compliance Inquiry – Root Wellness LLC

The Direct Selling Self-Regulatory Council (DSSRC) opened a compliance inquiry against Root Wellness after health-related product claims similar to those addressed in a 2021 inquiry appeared in the social media posts of Root Wellness salesforce members. In addition, during its inquiry DSSRC identified more than 30 other related issues. 

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Case

Case #76-2022 – Monitoring Inquiry – Sanki Global LLC

This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring of advertising and marketing claims in the direct selling industry. Sanki Global LLC is a multi-level direct selling company headquartered in Japan, with U.S. offices located in Henderson, Nevada.

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Case #75-2022 – Monitoring Inquiry – Tranont

This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring of advertising and marketing claims in the direct selling industry. Tranont is a multi-level direct selling company based in Utah. Founded in 2013, the Company sells health and wellness products, including a line of CBD products.

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Case

Case #74-2022 – Monitoring Inquiry – Opulence Global

Opulence Global is a multi-level direct selling company that sells skincare, personal care, and health & wellness products. This inquiry concerns product and earnings claims disseminated by salesforce members on social media regarding the Fountain of Life product, an antioxidant that includes a Picea Abies extract as one of its primary...

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Case #73-2022 – Monitoring Inquiry – Financial Education Services

Financial Education Services is a multi-level direct selling company that markets credit repair services to consumers. This inquiry concerns earnings claims disseminated by company salesforce members on social media.

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Case #72-2022 – Monitoring Inquiry – Stella & DOT, LLC

Stella & DOT, LLC is a multi-level direct selling company that sells jewelry, bags, accessories, and women’s clothing. The Direct Selling Self-Regulatory Council (DSSRC) began this inquiry pursuant to its ongoing independent monitoring of advertising and marketing claims in the direct selling industry. This inquiry concerns earnings claims disseminated by Stella & DOT and its...

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Case

Case #71-2022 – Monitoring Inquiry – Lifebrook, LLC

Lifebrook was a multilevel marketing company headquartered in Vermillion, South Dakota that sells juices, supplements, and other products containing Aronia. The Direct Selling Self-Regulatory Council (DSSRC) began this inquiry pursuant to its ongoing independent monitoring of advertising and marketing claims in the direct selling industry.

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Case

Case #70-2022 – Monitoring Inquiry – My Lala Leggings, Inc.

The Direct Selling Self-Regulatory Council (“DSSRC”) is a national advertising self-regulation program administered by BBB National Programs. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring of advertising and marketing claims in the direct selling industry.

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Case

Case #69-2022 – Monitoring Inquiry – Max International, LLC

The Direct Selling Self-Regulatory Council (“DSSRC”) is a national advertising self-regulation program administered by BBB National Programs. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring of advertising and marketing claims in the direct selling industry.

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Case

Case #68-2022 – Monitoring Inquiry – Daxen, Inc.

The Direct Selling Self-Regulatory Council (“DSSRC”) is a national advertising self-regulation program administered by BBB National Programs. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring of advertising and marketing claims in the direct selling industry.

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Case

Case #67-2022 – Monitoring Inquiry – WorldVentures Marketing, LLC

The Direct Selling Self-Regulatory Council (“DSSRC”) is a national advertising self-regulation program administered by BBB National Programs. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring of advertising and marketing claims in the direct selling industry.

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Case

Case #66-2022 – Monitoring Inquiry – Tastefully Simple

The Direct Selling Self-Regulatory Council (“DSSRC”) is a national advertising self-regulation program administered by BBB National Programs. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring of advertising and marketing claims in the direct selling industry.

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Case

Case #65-2022 – Government Referral – FutureNet, Inc.

The Direct Selling Self-Regulatory Council (“DSSRC”) is a national advertising self-regulation program administered by BBB National Programs. 

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Case #64-2022 – Compliance Report – Young Living Essential Oils, LLC

Young Living Essential Oils, LLC (“Young Living” or the “Company”) is a global multi-level direct selling company that sells essential oils and other personal care and wellness products.

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Case

Case #63-2022 – Monitoring Inquiry – Innov8tive Nutrition

The Direct Selling Self-Regulatory Council (“DSSRC”) is a national advertising self-regulation program administered by BBB National Programs. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring of advertising and marketing claims in the direct selling industry.

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Case

Case #62-2022 – Monitoring Inquiry – MWC Living, LLC d/b/a BE (Better Experience)

The Direct Selling Self-Regulatory Council (“DSSRC”) is a national advertising self-regulation program administered by BBB National Programs and commenced this inquiry pursuant to its ongoing independent monitoring of advertising and marketing claims in the direct selling industry.

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Case

Case #61-2022 – Compliance Report – Mary Kay, Inc.

Mary Kay, Inc.’s (“Mary Kay” or the “Company) business model is that of a direct sales company, which means Mary Kay products are sold by Mary Kay independent sales force members, person to person, away from fixed retail locations. The Company is headquartered in Dallas, Texas. Mary Kay was founded in 1963 and has an estimated three million independent beauty consultants selling Mary Kay®...

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Case

Case #60-2022 – Monitoring Inquiry – Morinda, Inc., Corporation

Morinda, Inc. is a multi-level direct-selling company that markets a noni juice blend (Tahitian Noni) and various dietary supplements, personal care products, and essential oils. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring of advertising and marketing claims in the direct selling industry.

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Case #59-2022 – Government Referral – BE Rules, a/k/a BE Factor, f/k/a Melius

BE Rules, a/k/a BE Factor, f/k/a Melius (“BE” or the “Company”) is a multi-level direct selling company that markets forex and cryptocurrency trading package subscriptions. BE Rules is based in Dubai, United Arab Emirates and also maintains offices in India and the United Kingdom.[1] The Company maintains a Facebook page[2], an Instagram page[3], a company...

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Case #58-2022 – Monitoring Inquiry – Surge365

The Direct Selling Self-Regulatory Council (“DSSRC”) is a national advertising self-regulation program administered by BBB National Programs. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring of advertising and marketing claims in the direct selling industry.

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Case

Case #57-2022 – Compliance Report – Le-Vel Brands, LLC

Le-Vel Brands, LLC (“Le-Vel” or the “Company) is a multi-level direct selling company headquartered in Frisco, Texas that was founded in 2012. The Company sells health and wellness products including dietary supplements containing vitamins, minerals, plant extracts, antioxidants, enzymes, probiotics, and amino acids.

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Case #56-2022 – Monitoring Inquiry – Immunotec

The Direct Selling Self-Regulatory Council (“DSSRC”) is a national advertising self-regulation program administered by BBB National Programs. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring of advertising and marketing claims in the direct selling industry.
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Case

Case #55-2021 – Monitoring Inquiry – Wildtree, Inc.

Wildtree, Inc. is a spice and seasoning company headquartered in Lincoln, Rhode Island that specializes in healthy meal solutions for families. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring of advertising and marketing claims in the direct selling industry.

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Case

Case #54-2021: Government Referral – Dot Dot Smile

The Direct Selling Self-Regulatory Council (DSSRC) is a national advertising self-regulation program administered by BBB National Programs. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring of advertising and marketing claims in the direct selling industry.

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Case

Case #53-2021: Monitoring Inquiry – Jeunesse Global

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Administratively Resolved Inquiry Summaries

 

Case #47-2021: –Monitoring Inquiry– Root Wellness, LLC

BBB NATIONAL PROGRAMS, INC.  

The Direct Selling Self-Regulatory Council  

Case Number 47-2021: –Monitoring Inquiry– Root Wellness, LLC

-DOWNLOAD CASE PDF-

 

Company Description

Root Wellness, LLC (“Root Wellness” or the “Company”), a direct selling company located in Brentwood, Tennessee, founded in 2019, offers health and wellness nutritional supplement products.


Basis of Inquiry

The Direct Selling Self-Regulatory Council (DSSRC) is a national advertising self-regulation program administered by BBB National Programs. This inquiry was commenced by DSSRC pursuant to its ongoing independent monitoring of advertising and marketing claims in the direct selling industry. 

DSSRC identified the following representative product performance claims being disseminated on the Company website and by Company salesforce members on social media. DSSRC was concerned that the representative claims below communicate that Root Wellness products can protect against serious health-related conditions.


  • “ROOT Testimonial Tuesday

    Fatty Liver, Psoriasis, Childhood ADHD, Chronic Fatigue” 

 

  • “…for over 10 years I have suffered with what is medically diagnosed as medium/aggressive Psoriasis…mainly on my legs…last year it took a severe twist…it became infected and I had Cellulitis which could have lead to possible amputation...I think you will find the photographs will outline where I was...it was a very worrying time and as I am sure you can appreciate I genuinely did not know what my future help. I was put on a course of Methotrexate and I have to say it saved the day and I started to improve. But the scars and scaly skin remained…AS most people who suffer with Psoriasis will tell you its not just the typical scarring you live with it’s the Psychological scars…living in Sunny Cyprus I was not able to wear shorts and sunbathe…as people do not understand this dreadful disease…creams ointments…constant visits to Dermatologists…all with different interpretations of how to address the issue !! Expensive applications and even a trip to the dead sea in Israel…as this is supposed to offer a healing mineral…so after all these years and realizing I was actually dealing with an auto immune problem so started using Keto diets…vitamins and minerals which have helped but still the scarring remained and had to lean on steroid ointments to keep under control…so a life of steroid and methotrexate was now a reality…then I was introduced to you lovely people…Clean Slate. WOW…Following the instructions 2 x 10 drops per day for 3 weeks and I think you will see the changes. No itching, scratching…no ointments apart from moisturizing…I have stopped taking methotrexate and at last I can see light at the end of this dreadful 10 year tunnel...”
    • Images of psoriasis healing over 8 weeks time

       

      • “Our Autism Journey - Non-verbal no longer! Hi! My son Michael turned 14 in January 2021. He had been completely non verbal since he was about 15 months old. Stephanie reached out to me and invited me to a zoom call, to discuss a heavy metals detox product (Clean Slate). I was impressed by everything I heard on the call, so I gave it a try. Within 10 days my son was sleeping through the night (something he had never done). He was taking naps during the day too, on some days. By the end of the 3rd week, he started mumbling consonants : the first ones I noticed were g, b and m. With some practice, he could say his name, (Michael), Koko, come, go, about half of the letters of the alphabet. With colours, numbers and letters of the alphabet, it was obvious that he had been learning things all these years, but just couldn't express himself. We are about 3 months in with Clean Slate now, his skin is clear (he had some recurring patches), he is calm and confident and is gaining new words. We are so happy about the progress he is making and sooooo excited for the future!!!”

       

      • “Once you’re on your Maximum then you’re going to notice it

        And then you will see the results in the blood results too…

        Fibromyalgia Rheuma Arthritis Psoriasis Eczema Darmon Disorders and Still a lot more can be treated with it” 

       

      • “My favorite ‘side effects’ of this product: Morning fog has been lifted, Belly bloat has been blasted, AND long time stubborn nail fungus? Dissolving, as if by magic! These two products truly support the quest for an EMPOWERED lifestyle!!! – Olenka C.” https://therootbrands.com/reviews

       

      • “My favorite ‘side effects’ of this product: Morning fog has been lifted, Belly bloat has been blasted, AND long time stubborn nail fungus? Dissolving, as if by magic! These two products truly support the quest for an EMPOWERED lifestyle!!! – Olenka C.” https://therootbrands.com/reviews

       

      • “My 79 year old husband was showing signs of dementia and had given up playing the trumpet, his difficulty in speaking clearly and finding the right words had become more pronounced. He started both products in March and is back to daily trumpet practice. His speech is slowly improving and while he still has difficulties, he is holding longer conversations. He had avoided speaking except to family and close friends so this is a great sign. Also, he is back to his Painting and his Astrological pursuits. I take both products and tell my friends 82 is the new 62 but truly feel my energy and focus is like being back in my fifties. – Joy H. https://therootbrands.com/reviews

       

      • “I was introduced to Clean Slate several months ago and I am noticing some of my autoimmune symptoms are subsiding, my skin is amazing and those pesky sugar cravings are gone. I am pleasantly surprised and can’t wait to see what happens in another 3 months!” https://therootbrands.com/reviews

       

       

      Company’s Position

       According to the Company website, Root Wellness offers three products:

       

      1. Clean Slate: Clean Slate is a zeolite-based proprietary patent-pending formulation that supports the removal of toxins from cells, body, and brain tissue. According to the Company, Clean Slate assists in the reduction of negative inflammation and supports the absorption of nutrients by the removal of toxins which may block nutrient binding.

         

      2. Zero-In: Made with turmeric, pine bark, velvet bean seed, and vitamin D, Zero-In helps support increased attention span and concentration levels through a natural, proprietary brain formula and aids healthy brain function and focus while improving the delivery of oxygen to cells.

         

      3. Restore: Restore is described on the Company website as a weight-loss aid that contains “everything your body needs to run full of energy all day long.” The product also purportedly provides antioxidant and anti-inflammatory benefits and supports bone health, healthy blood pressure, and the immune system.

       

      Published Articles and Studies on Product Ingredients

      The Company provided several published articles to DSSRC, which it maintained demonstrated a direct correlation between the ingredients contained in Root Wellness products with the improvement of certain health-related conditions. A summary of the documentation provided by Root Wellness is provided below:

      In an article entitled Biological and therapeutic effects of ortho-silicic acid and some ortho-silicic acid-releasing compounds: New perspectives for therapy,[1] the authors concluded that ortho-silicic acid might be a prominent therapeutic agent in humans. Some potential therapeutic and biological effects on bone formation and bone density, Alzheimer disease, immunodeficiency, skin, hair, and nail condition, as well as on tumor growth. The article noted that the most important sources that release ortho-silicic acid as a bioavailable form of silicon are colloidal silicic acid, silica gel, and zeolites.

      The article explained that although all these compounds are characterized by substantial water insolubility, they release small, but significant, equilibrium concentration of ortho-silicic acid in contact with water and physiological fluids. Even though certain pharmacological effects of these compounds might be attributed to specific structural characteristics that result in profound adsorption and absorption properties, the compounds all exhibited similar pharmacological profiles readily comparable to ortho-silicic acid effects. The authors stated that the most unusual ortho-silicic acid-releasing agents are certain types of zeolites and that numerous biological activities of some types of zeolites documented might be attributable to the ortho-silicic acid-releasing property.

      In conclusion, the article determined that the therapeutic perspectives of both ortho-silicic acid and ortho-silicic acid -releasing derivatives provide additional insights into biological mechanisms of action and require larger studies on both animals and humans.

      A 2003 study provided by the Company entitled Anticancer And Antioxidative Effects Of Micronized Zeolite Clinoptilolite[2] evaluated micronized zeolite on various tumor cell cultures and tumor bearing animals. Root Wellness maintained that according to the results of the study, dosages of between 0.05-0.5 mg/ml of micronized zeolite led to the improvement of the overall health status, prolongation of life and a decrease of tumor size in some cases. The test administrators concluded that the data confirmed that malignant and normal cells respond differently to the antioxidant effects of micronized zeolite, which means that micronized zeolite could have antioxidative and anti-tumor effects at the same time.

      Another study submitted by the Company, Antiviral Properties Of Clinoptilolite,[3] concluded that concentrations of 0.5 and 5mg/ml of micronized zeolite induced a very low antiviral effect or the antiviral was not observed at all, while, conversely, concentrations of 12, 25, and 50mg/ml of micronized zeolite induced a significant inhibitory effect upon viral proliferation. The preliminary results of the study indicated an antiviral property of clinoptilolite at higher concentrations that open a possibility of therapeutical application of micronized zeolite either locally (skin) against herpes virus infections or orally in cases of adenovirus or enterovirus infections.

      Root Wellness also maintained that its submission of a published article, “A Critical Review On Zeolite Clinoptilolite Safety And Medical Applications In Vivo[4] supported the health effects and safety in medical applications of different clinoptilolite-based materials. The authors concluded that clinoptilolite-based materials may be regarded as safe for in-vivo consumption. A variety of highly positive effects on human animal health were documented for clinoptilolite based materials. The study noted that due to clinoptilolite’s ion exchange and adsorption properties and consequent detoxifying effects it is proven useful for the elimination of a variety of contaminants from the body.

      In “Neuroprotective Actions of Clinoptilolite and Ethylenediaminetetraacetic Acid Against Lead-induced Toxicity in Mice Mus musculus,”[5] the study administrators investigated the occurrence of oxidative stress in developing animals due to lead (Pb(2+))[6] neurotoxicity in the brain regions of mice. Root Wellness maintained that the results of study indicated the neuroprotective potential of clinoptilolite and ethylenediaminetetraacetic acid against Pb(2+) toxicity.

      In another study[7] on mice provided by Root Wellness, surface chemistries were evaluated for heavy metal capture from biological fluids, various facets of the materials’ biocompatibility, and the suitability of these materials as potential therapeutics. Of the materials tested, thiol-functionalized self-assembled monolayers on mesoporous supports (SAMMS) proved most capable of removing selected heavy metals from biological solutions (i.e., blood, urine, etc.). Consequentially, thiol-functionalized SAMMS was further analyzed to assess the material’s performance under a number of different biologically relevant conditions (i.e., variable pH and ionic strength) to gauge any potentially negative effects resulting from interaction with the sorbent, such as cellular toxicity or the removal of essential minerals. Additionally, cellular uptake studies demonstrated no cell membrane permeation by the silica-based materials generally highlighting their ability to remain cellularly inert and thus non-toxic. As a result, the authors concluded that organic ligand-functionalized nano porous silica materials could be valuable for detoxification therapeutics and potentially other biomedical applications as needed.

      The Company maintained that the bioavailability of silicon was supported by a published review entitled Biological and therapeutic effects of ortho-silicic acid and some ortho-silicic Acid-releasing compounds: New perspectives for therapy.”[8] According to the article, zeolite is among the most important sources that release ortho-silicic acid as a bioavailable form of silicon and that the most unusual ortho-silicic acid-releasing agents are certain types of zeolites, a class of aluminosilicates with well described ion(cation)-exchange properties.

      As further support for its position that clinoptilolite treatment might affect cancer growth, Root Wellness provided DSSRC with an evaluation of clinoptilolite treatment of mice and dogs suffering from a variety of tumor types, which led to improvement in the overall health status, prolongation of lifespan, and decrease in tumor size.[9] In this study, local application of clinoptilolite to skin cancers of dogs effectively reduced tumor formation and growth. In addition, toxicology studies on mice and rats demonstrated that the treatment did not have negative effects.

       

      Heavy Metal Testing

      Root Wellness provided DSSRC with the results from seven individuals who used a 24-hour home urine test kit to screen or detect for the presence of 22 different heavy metals in the body. The tests were conducted between September 2018 and May 2020. The results indicated that presence of several heavy metals decreased after using the test product.

      Heart Rate Variability Study

      The Company provided DSSRC with a single case study evaluating the effects of the Company’s Clean Slate and Zero-In on the regulation of the body using a Nilas-MV heart rate variability monitoring system. The study measured the influence on vegetative nervous system and stress index; the balancing of the processes in the body - in particular, the neurotransmitter systems; the improvement of the sleep cycle; and the promotion of a longer and healthier life and influences on metabolism. Root Wellness maintained that the study supported its position that it's two products lead to less tension, improved cardiovascular function, better brain function, a better overall feeling, an improvement of the psycho-emotional condition and to a more restful sleep.

      The study was conducted by clipping two electrodes near the subject’s wrist and a 5-minute measurement to get 300 heartbeat intervals. After the initial test, the subject was administered 10 drops of the Clean Slate product and two caps of Zero-One. After the initial baseline measurement, a heartrate variability test was performed 45 minutes after ingestion. To see how long the effect of Root Wellness’ Clean Slate and Zero-In products are effective in the body, further measurements were then taken. According to Root Wellness, after administration of the products, the results showed a healthy heart rate variability index and all physiological systems increased by more than 50% after 45 minutes.

      ROFES Study

      The ROFES method is based on a measurement of the biological point on the inside of the left wrist bypassing an electrical microcurrent pulse through all organs.  The device is attached to the left hand in such a way that the active electrode of the device rests on the biologically active point on the left wrist. The computer program then compares the measured values received with the normal values corresponding to the organism of a healthy person according to his age.

      The ROFES tests the functional state of 17 important organs and systems and shows how stress, physical strain, wrong nutrition, harmful habits, weather changes, environmental problems, etc., affect the body. According to Root Wellness, the test is a reliable indicator of how each individual organ reacts to and adapts to these stresses and that the test data indicated a significant decrease in the markers meaning that the test subject had a high level of health and energy resource after being administered the Company’s Clean Slate and Zero-In products.

       

      Case Disposition

      Root Wellness engaged with DSSRC at the beginning of the self-regulatory inquiry by participating in telephone calls and providing DSSRC with studies, which it contended supported the claims at issue. However, the Company failed to respond to DSSRC’s follow-up correspondence requesting additional information about the materials that were originally provided by the Company. Notwithstanding, during the pendency of the inquiry, it appeared that  Root Wellness removed the review page on the Company website from which three of the testimonial claims at issue appeared (i.e., https://therootbrands.com/reviews).[10] DSSRC determined that the apparent removal of the review page from the Company website was necessary and appropriate and, accordingly, the continuing basis for the self-regulatory inquiry was limited to the remaining social media posts.

      DSSRC determined that the social media posts at issue include claims that Root Wellness products can treat a number of serious health related conditions including, but not limited to, psoriasis, attention-deficit/hyperactivity disorder, chronic fatigue, fatty liver disease (Hepatic Steatosis), fibromyalgia, and rheumatoid arthritis.

       DSSRC disagreed with Root Wellness’ contention that because the Company did not authorize the claims disseminated in the social media posts it was not responsible for the representations made by its independent salesforce members (i.e., Root Ambassadors). As DSSRC has noted in past inquiries, for purposes of a self-regulatory inquiry, the fact that a social media post from a direct selling company’s independent salesforce members was not authorized by the company does not absolve the company from any responsibility regarding the post.[11] DSSRC received no indication from Root Wellness that it made any effort to contact the independent salesforce members who disseminated the posts or took any enforcement measures to reconcile the matter. As noted in his October 15, 2020, remarks to the Direct Selling Association, FTC Commissioner Noah Philips stated that “claims made by salesforce members are attributable to direct selling companies themselves.”

      As to the health-related claims at issue, it is well established that health-related claims should be supported by competent and reliable scientific evidence.[12] The FTC generally defines competent and reliable scientific evidence as: “test, analyses, research, studies, or other evidence based on the expertise of professionals in the relevant area that has been conducted and evaluated in an objective manner by persons qualified to do so, using procedures generally accepted in the profession to yield accurate and reliable results.”[13]

      While the Company provided a number of studies which it maintained demonstrated that some individual ingredients contained in Root Wellness’ Clean Slate and Zero-In products could be beneficial at removing certain heavy metals and toxins from the body, DSSRC concluded that the studies did not provide the necessary evidence to show that using the Company’s products as directed would result in relieving or diminishing the specific health-related conditions[14] referenced in the social media posts at issue. For example, a number of studies provided by Root Wellness did not indicate that the resulting data was statistically significant and there was no confirmation that dosages of the ingredients evaluated in the studies correlated with the presence of the ingredient as found in the Root Wellness products. More specifically, even had DSSRC determined (which it did not) that the studies provided by Root Wellness met the competent and reliable scientific evidentiary threshold that is necessary for health-related claims, it would nevertheless be inappropriate to extrapolate the resulting test data that, for example, reported diminished toxin levels in individual urine samples to mean that product can be beneficial to people suffering from health conditions such as psoriasis, attention-deficit/hyperactivity disorder, chronic fatigue, fatty liver disease (Hepatic Steatosis), fibromyalgia, and rheumatoid arthritis.

      When a direct selling company and/or its salesforce members disseminate claims that its product is effective at protecting consumers from specific health-related conditions, it is imperative that the company provide reliable and competent testing indicating that the products are efficacious against those stated conditions.

      Moreover, Root Wellness did not respond to DSSRC’s request for additional information regarding its testing data, including questions about the statistical significance of the resulting data, the use of animals in the individual ingredient studies, and the small sample sizes and testing methodology used in the heavy metal, heart rate variability, and ROFES studies.

      As such, in the absence of reliable and competent evidence indicating that the products perform as claimed, DSSRC recommended that the Company take immediate action to have the remaining social media posts containing the health-related claims at issue in this inquiry disabled.

       

      Conclusion

      During the pendency of the inquiry, it appeared that Root Wellness removed the review page on the Company website from which three of the testimonial claims at issue appeared. DSSRC determined that the removal of such review posts was necessary and appropriate. In addition, DSSRC also concluded that the evidence provided by Root Wellness was not of sufficient reliability to support the remaining claims that were disseminated on social media by Company salesforce members that its products can protect consumers against the specific health related conditions communicated in the posts. Accordingly, DSSRC determined that Root Wellness should take immediate action to disable those posts at issue which remain publicly accessible by consumers

       

      Company Statement

      “We at ROOT are diligently working to track clinical outcomes with scientific data to support the ROOT brand products. We recognize consumer claims can create perception issues which lead to regulatory compliance concerns and this isn’t the image our company and brand portray as we understand the compliance landscape. We have taken the review page down from our website as an immediate move to assure we are focusing on a proper consumer facing approach to claim compliance. In addition, we are working with our community members who have made their personal experience claims on social media to correct any improper claims found on third party sites.”

       

      (Case No. 46-2021 PCM, closed on 09/16/21)

      © 2021. BBB National Programs

       

       

      [1] Jurkić, L.M., Cepanec, I., Pavelić, S.K. et al. Biological and therapeutic effects of ortho-silicic acid and some ortho-silicic acid-releasing compounds: New perspectives for therapy. Nutr Metab (Lond) 10, 2 (2013).

      [2] Zarkovic N, Zarkovic K, Kralj M, Borovic S, Sabolovic S, Blazi MP, Cipak A, Pavelic K. Anticancer and antioxidative effects of micronized zeolite clinoptilolite. Anticancer Res. 2003 Mar-Apr;23(2B):1589-95. PMID: 12820427.

      [3] Grce, Magdalena & Pavelić, Krešimir. (2005). Antiviral properties of clinoptilolite. Microporous and Mesoporous Materials - MICROPOROUS MESOPOROUS MAT. 79. 165-169. 10.1016/j.micromeso.2004.10.039.

      [4] Kraljević Pavelić S, Simović Medica J, Gumbarević D, Filošević A, Pržulj N, Pavelić K. Critical Review on Zeolite Clinoptilolite Safety and Medical Applications in vivo. Front Pharmacol. 2018;9:1350. Published 2018 Nov 27. doi:10.3389/fphar.2018.01350

      [5] Basha MP, Begum S, Mir BA. Neuroprotective Actions of Clinoptilolite and Ethylenediaminetetraacetic Acid Against Lead-induced Toxicity in Mice Mus musculus. Toxicology International. 2013 Sep;20(3):201-207. DOI: 10.4103/0971-6580.121666.

      [6] Pb+2 is the more oxidative state of lead, the densest of the common metals excepting gold and mercury. It has a metallic luster when freshly cut but quickly acquires a dull color when exposed to moist air.

      [7] Yantasee W., R.D. Rutledge, W. Chouyyok, V. Sukwarotwat, G. Orr, C.L. Warner, and M.G. Warner, et al. 2010. "Functionalized Nanoporous Silica for Removal of Heavy Metals from Biological Systems; Adsorption and Application." <i>ACS Applied Materials & Interfaces</i> 2, no. 10:2749-2758. PNNL-SA-73483. doi:10.1021/am100616b

      [8] Jurkić LM, Cepanec I, Pavelić SK, Pavelić K. Biological and therapeutic effects of ortho-silicic acid and some ortho-silicic acid-releasing compounds: New perspectives for therapy. Nutr Metab (Lond). 2013 Jan 8;10(1):2. doi: 10.1186/1743-7075-10-2. PMID: 23298332; PMCID: PMC3546016.

      [9] Pavelić K, Hadzija M, Bedrica L, Pavelić J, Dikić I, Katić M, Kralj M, Bosnar MH, Kapitanović S, Poljak-Blazi M, Krizanac S, Stojković R, Jurin M, Subotić B, Colić M. Natural zeolite clinoptilolite: new adjuvant in anticancer therapy. J Mol Med (Berl). 2001;78(12):708-20. doi: 10.1007/s001090000176. PMID: 11434724.

      [10] Although the Root Wellness review page is no longer publicly accessible, the link now takes users to a log-in page. DSSRC was unable to ascertain if logging in to the page would take users to the reviews containing the testimonial claims that were the subject of the DSSRC inquiry. Should those consumer reviews continue to be disseminated behind a log-in wall, DSSRC recommended that the Company take the appropriate action to have those reviews disabled, as they reference a number of health-related benefits from using Root Wellness products that have not been supported by competent and reliable scientific evidence.

      [11] Pursuant to Section (I)(D) of the DSSRC Policy & Procedures, a company shall voluntarily not raise the independent contractor status of salespersons distributing their products or services under its trademark or trade name as a defense against non-compliance with DSSRC standards, provided, however, that such action shall not be construed to be a waiver of a company’s right to raise such defense under any other circumstance.

      [12] VGH Solutions Inc. (Dr. Ho’s Circulation Promoter ), Report #6404, NAD/CARU Case Reports (September 2020); Molekule Inc. (Molekule MH1 Air Purifier), Report #6314, NAD/CARU Case Reports (October 2019); Triumph Pharmaceuticals Inc. (SmartMouth Dry Mouth Products), Report #6190, NAD/CARU Case Reports (June 2018); Good Health Naturally, LLC (Serranol Supplements), Report # 5441, NAD/CARU Case Reports (March 2012); Nature’s Cure, Inc. (2 -Part Acne Treatment), Report #4797, NAD/CARU Case Reports (February 2008).

      [13] FTC Guide, Dietary Supplements: An Advertising Guide for Industry, www.business.ftc.gov/documents/bus09-dietary-supplements-advertising-guide-industry;

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      Closure

      DSSRC Administrative Closure #244

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct-selling company (“Company”) that sells cosmetic products regarding certain earnings claims that were disseminated on social media and YouTube by the Company’s salesforce members. The ten posts which were disseminated by Company salesforce members were identified pursuant to DSSRC’s ongoing monitoring process. DSSRC determined that the posts...
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      Closure

      DSSRC Administrative Closure #243

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding certain earnings claims and a health-related product claim that were disseminated on social media and online by the Company’s salesforce members. The claims at issue originated from five social media posts disseminated on Facebook and one claim that was posted online and which made significant earnings...
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      Closure

      DSSRC Administrative Closure #242

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) that sells women’s beauty products regarding certain earnings claims that were disseminated on social media by the Company’s salesforce members. The claims at issue originated from eight social media posts disseminated on Facebook and one disseminated on YouTube. The seven Facebook posts included claims that...
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      Closure

      DSSRC Administrative Closure #241

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding certain earnings claims that were disseminated on social media by the Company’s salesforce members. The claims at issue consisted of 17 social media posts disseminated on Facebook. DSSRC contacted the Company and expressed concern that these posts could be reasonably interpreted by consumers as meaning...
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      Closure

      DSSRC Administrative Closure #240

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding certain earnings claims that were disseminated on social media by the Company’s salesforce members. The claims at issue originated from four social media posts disseminated on Facebook. DSSRC contacted the Company and expressed concern that these posts communicated statements that could be reasonably...
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      Closure

      DSSRC Administrative Closure #239

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding certain earnings claims that were disseminated on social media. The claims at issue originated from two posts disseminated on Facebook.
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      Closure

      DSSRC Administrative Closure #238

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding six social media posts that were disseminated on social media and that were identified by DSSRC pursuant to its ongoing, independent monitoring of the direct selling industry. DSSRC was concerned that the posts communicated health-related product claims including those regarding the human body’s...
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      Closure

      DSSRC Administrative Closure #237

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding six social media posts that were disseminated on Facebook, Instagram and Pinterest that were identified by DSSRC pursuant to its ongoing, independent monitoring of the direct selling industry.
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      Closure

      DSSRC Administrative Closure #236

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding certain earnings claims that were disseminated on social media by the Company’s salesforce members. The claims at issue included fourteen (14) posts that were disseminated on Facebook and YouTube, and included unlimited income claims (e.g., “unlimited income potential”), financial freedom income claims...
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      Closure

      DSSRC Administrative Closure #235

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (“Company”) regarding seven social media posts disseminated on Facebook and one Linked-In post that were identified pursuant to DSSRC’s monitoring of product and earnings claims communicated in the direct selling industry. The eight posts included claims that salesforce members can earn generally expect to earn significant...
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      Closure

      DSSRC Administrative Closure #234

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding certain earnings claims and product performance claims that were disseminated on social media by the Company’s salesforce members. The claims at issue included nine (9) posts that were disseminated on Facebook, YouTube, and Twitter and included residual income (e.g., “… work on your own terms and create...
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      Closure

      DSSRC Administrative Closure #233

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding certain earnings claims and one product performance claim that were disseminated on social media by the Company’s salesforce members. The claims at issue included sixteen (16) posts that were disseminated on Facebook and YouTube, and included unlimited income (e.g., “Unlimited income potential”) and...
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      Closure

      DSSRC Administrative Closure #232

      The Direct Selling Self-Regulatory Council (DSSRC) initiated an inquiry regarding six earnings claims and one product performance claim communicated on social media posts disseminated by salesforce members of a direct selling company (“the Company”). Six of the identified claims were disseminated on Facebook and the remaining claim was communicated on a YouTube video.
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      Closure

      DSSRC Administrative Closure #231

      The Direct Selling Self-Regulatory Council (DSSRC) initiated an inquiry into a direct selling company (“Company”) regarding earnings claims disseminated by salesforce members of the Company on seven Facebook posts, one Twitter post and on the Company website. DSSRC expressed its concerns that the claims at issue communicated the messages that salesforce members can achieve financial freedom, take free trips...
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      Closure

      DSSRC Administrative Closure #230

      The Direct Selling Self-Regulatory Council (DSSRC) initiated an inquiry involving a direct selling company (“Company”) regarding six earnings claims disseminated by Company salesforce members on Facebook, Twitter and YouTube. The claims identified by DSSRC included, but were not limited to, “earn 4 to 5 figures income,” “you decide your income,” “I paid off my entire family’s medical bills,” “I just paid...

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      Closure

      DSSRC Administrative Closure #229

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding certain earnings and product claims that were disseminated on social media by Company salesforce members. More specifically, the earnings claims at issue in two social media posts referenced replacement income that could be realized through the Company’s business opportunity (“quit my 9-5 and made...
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      Closure

      DSSRC Administrative Closure #228

      The Direct Selling Self-Regulatory Council (DSSRC) initiated an inquiry into a direct selling company (“Company”) regarding earnings claims disseminated by salesforce members of the Company on social media. The social media posts at issue included claims that salesforce members could earn full-time income, and/or substantial amounts of money in a short time, obtain financial freedom, and be their own boss....
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      Closure

      DSSRC Administrative Closure #227

      The Direct Selling Self-Regulatory Council (DSSRC) initiated an inquiry into a direct selling company (“Company”) regarding earnings claims disseminated by both the Company and its salesforce members on Facebook. The Facebook posts included claims of full-time income, unlimited income, and that the Company’s business opportunity can provide participants with the ability to make car payments, take vacations and...
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      Closure

      DSSRC Administrative Closure #226

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) that offers nutritional beverages regarding certain earnings and product claims that were disseminated on social media by the Company’s salesforce members. More specifically, the seven earnings claims and twelve product claims at issue were all communicated on Facebook. The product claims brought to the Company’s...
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      Closure

      DSSRC Administrative Closure #225

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) that markets health and wellness products regarding three earnings claims and six health-related claims disseminated by salesforce members on Facebook and YouTube. The social media posts at issue included earnings claims stating that salesforce members could generally expect to achieve financial freedom and...
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      Closure

      DSSRC Administrative Closure #224

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding certain earnings claims and products claims that were disseminated on social media by the Company’s salesforce members. The claims at issue included fifteen (15) posts that were disseminated on Facebook and YouTube and included unlimited income, full-time income claims (e.g., “Can be a great side job for...
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      Closure

      DSSRC Administrative Closure #223

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (“Company”) regarding seventeen social media posts disseminated on Facebook and one YouTube video. These social media posts were identified by DSSRC through its monitoring of the direct selling industry. The Facebook posts included references to the ability of Company salesforce members to earn significant monthly income...
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      Closure

      DSSRC Administrative Closure #222

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding nine earnings claims disseminated by salesforce members of the Company on Facebook. While one of the Facebook posts conveyed only that the Company’s business opportunity could provide salesforce members with a supplemental income to help pay down a bill, others conveyed that the Company’s direct selling...
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      Closure

      DSSRC Administrative Closure #221

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding certain earnings claims that were disseminated on social media by the Company’s salesforce members. The claims at issue were made via five Facebook posts and two YouTube videos. These claims included unqualified earnings claims, such as, but not limited to, financial freedom and unlimited income. DSSRC...
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      Closure

      DSSRC Administrative Closure #220

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a company (“Company”) regarding five social media posts disseminated on Facebook that were identified pursuant to its monitoring of the direct selling industry. The posts included references to, among other things, the Company’s “unlimited income” potential, claims that salesforce members will earn “residual income” and a statement regarding how...
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      Closure

      DSSRC Administrative Closure #219

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding certain earnings claims that were disseminated on social media by the Company’s salesforce members. The claims at issue included five (5) posts that were disseminated on Facebook and included unlimited income (e.g., “An unlimited income opportunity’) and full-time income claims (e.g., “Earn full-time...
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      Closure

      DSSRC Administrative Closure #218

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding certain earnings claims that were disseminated on social media by the Company’s salesforce members. The claims at issue were made via 11 posts on Facebook and included quantified earnings claims as well as claims that Company salesforce members can earn trips, significant income, free jewelry, financial...
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      Closure

      DSSRC Administrative Closure #217

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding four earnings claims disseminated by salesforce members of the Company on social media. During the pendency of DSSRC’s inquiry, DSSRC identified four additional earnings claims that were disseminated by salesforce members of the Company on social media and brought those claims to the Company’s attention....
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      Closure

      DSSRC Administrative Closure #216

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a company (“Company”) regarding eighteen social media posts disseminated on Facebook and YouTube that were identified pursuant to its monitoring of the direct selling industry. Fifteen of the social media posts made health-related claims regarding skin conditions such as, but not limited to, eczema and psoriasis. DSSRC was also concerned that...

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      Closure

      DSSRC Administrative Closure #215

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (“Company”) regarding four social media posts disseminated on Facebook that were identified pursuant to its monitoring of the direct selling industry. Three of the posts included references to the ability for Company salesforce members to earn full time income. In addition, the remaining post referenced the COVID-19...

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      Closure

      DSSRC Administrative Closure #214

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (“Company”) regarding four social media posts disseminated on Facebook and one YouTube video that were identified pursuant to its monitoring of the direct selling industry. DSSRC expressed its concern to the Company that all five posts communicated atypical earnings claims regarding the amount of income that could be...

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      Closure

      DSSRC Administrative Closure #213

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (“Company”) regarding five social media posts disseminated on Facebook and one YouTube video that were identified pursuant to its monitoring of the direct selling industry. The Facebook posts included references to the efficacy of the Company’s products to treat several health-related conditions including arthritis and...

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      Closure

      DSSRC Administrative Closure #212

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a company (“Company”) regarding thirteen social media posts disseminated on Facebook that were identified pursuant to its monitoring of the direct selling industry. The posts included references to, among other things, the Company’s “unlimited income potential” and how salesforce members can earn “$1,000 a month,” become “financially...

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      Closure

      DSSRC Administrative Closure #211

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (“Company”) regarding three social media posts disseminated on YouTube, Facebook, and TikTok. DSSRC was concerned that these posts may be reasonably interpreted as communicating that by partaking in the Company’s business opportunity, salesforce members would earn a substantial income. The posts were identified by DSSRC...

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      Closure

      DSSRC Administrative Closure #210

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding fourteen social media posts that DSSRC was concerned communicated the message that the Company’s products were effective in treating a number of serious health conditions including, but not limited to, COVID-19, heart disease, migraines, osteoporosis, and stress. The posts were identified by DSSRC...
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      Closure

      DSSRC Administrative Closure #209

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding eight Facebook that were disseminated by the Company’s salesforce members. The social media posts at issue referenced the ability of the Company’s products to address, among other conditions, pain, anxiety, depression, diabetes, arthritis, fibromyalgia and high blood pressure.
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      Closure

      DSSRC Administrative Closure #208

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding certain earnings claims that were disseminated by the Company’s salesforce members on social media. The claims conveyed that the Company’s business opportunity offered financial freedom and full-time income as well as express claims regarding the monthly income that could be earned through selling the...
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      Closure

      DSSRC Administrative Closure #207

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding five social media posts that DSSRC was concerned communicated the message that the Company’s products were effective in treating a number of serious health conditions including diabetes, high blood pressure, cancer, and coronavirus. The posts were identified by DSSRC pursuant to its ongoing,...
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      Closure

      DSSRC Administrative Closure #206

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding four social media posts that DSSRC was concerned communicated the message that the Company’s products are effective in treating a number of serious health conditions including, but not limited to, arthritis, diabetes, depression, anxiety, Lyme disease, and Lupus. The posts were identified by DSSRC...
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      Closure

      DSSRC Administrative Closure #205

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding eight social media posts disseminated on Facebook and YouTube that DSSRC was concerned may be reasonably interpreted as communicating that Company’s products are effective to treat a number of serious health-related conditions including cancer, autism, Parkinson’s disease and arthritis. In...
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      Closure

      DSSRC Administrative Closure #204

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding certain claims that were disseminated by the Company’s salesforce members on social media. The claims included health-related product claims that the Company’s products addressed conditions including adrenal fatigue, hormonal imbalance, anxiety, depression and inflammation. The claims also included...
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      Closure

      DSSRC Administrative Closure #203

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding certain earnings claims that were disseminated by the Company’s salesforce members on social media. The earnings claims promoted messages that the Company’s salesforce members could become “successful,” earn “an extra $500 a month,” and achieve “financial freedom and generational wealth.” DSSRC informed...
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      Closure

      DSSRC Administrative Closure #202

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding three Facebook posts that DSSRC was concerned communicated the message that the Company’s products are effective in treating several serious health related conditions such as autism, attention deficit hyperactivity disorder (ADHD), and asthma. The posts were identified by DSSRC pursuant to its...
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      Closure

      DSSRC Administrative Closure #201

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding five social media posts that DSSRC was concerned were communicating inappropriate earnings claims. The posts included references such as “replace another income,” “full-time opportunity,” “travel for free,” “what would you do with an extra $500 a month?”, and “looking for a new career or...

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      Closure

      DSSRC Administrative Closure #200

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding six Facebook posts that DSSRC was concerned communicated the message that the Company’s products are effective in treating a number of serious health conditions including arthritis, cancer, diabetes, high blood pressure, heart disease, kidney stones, and helps with weight loss. The posts were...
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      Closure

      DSSRC Administrative Closure #199

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding two social media posts that DSSRC was concerned communicated unsubstantiated health and wellness benefits claims that the Company’s products can prevent certain diseases and protect against health-related conditions including COVID-19. The posts were identified by DSSRC pursuant to its ongoing,...
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      Closure

      DSSRC Administrative Closure #198

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding three social media posts that DSSRC was concerned communicated the message that the Company’s products are effective as a weight-loss supplement and in treating several serious health-related conditions including, but not limited to, diabetes, and rheumatoid arthritis. The posts were identified by...
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      Closure

      DSSRC Administrative Closure #197

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding six social media posts disseminated by salesforce members. DSSRC was concerned that the posts communicated inappropriate earnings claims to consumers and potential salesforce members including representations of financial freedom and monthly income ranging from $500 to $1,000 a month.
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      Closure

      DSSRC Administrative Closure #196

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding five Facebook posts that DSSRC was concerned communicated unsubstantiated health and wellness benefits claims that the Company’s products can protect against health-related conditions including COVID-19. The posts were identified by DSSRC pursuant to its ongoing, independent monitoring of the...
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      Closure

      DSSRC Administrative Closure #195

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding two social media posts (i.e., one YouTube video and one Facebook post). DSSRC was concerned that post communicated the message that the Company’s products can help protect against COVID-19. The posts were identified by DSSRC pursuant to its ongoing, independent monitoring of the direct selling...
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      Closure

      DSSRC Administrative Closure #194

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding three Facebook posts and three other online posts disseminated by salesforce members which DSSRC was concerned were communicating inappropriate earnings claims. The posts included references to “Full-time income/employment,” “unlimited income,” “long term residual income,” “significant income,” and...
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      Closure

      DSSRC Administrative Closure #193

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding earnings claims and product claims disseminated by company salesforce members on social media and by the Company on its website. DSSRC was concerned that such claims depicted success that may not be generally achievable by the typical consumer or individual engaged in direct selling of the...
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      Closure

      DSSRC Administrative Closure #192

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding three social media posts disseminated by company salesforce members that communicated health-related product claims. In addition, DSSRC also inquired regarding certain earnings claims that appeared on the Company’s website as well as earnings claims disseminated by salesforce members on social...

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      Closure

      DSSRC Administrative Closure #191

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding three Facebook posts disseminated by salesforce members which DSSRC was concerned were communicating inappropriate earnings claims. The first post referenced the “unlimited earning potential” that could be realized through the Company’s business opportunity. The second post promised “additional...
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      Closure

      DSSRC Administrative Closure #190

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding two social media posts disseminated by salesforce members of the Company. DSSRC was concerned that the posts were communicating the message that the Company’s products were effective in the treatment and prevention of COVID-19.
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      Closure

      DSSRC Administrative Closure #189

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding three social media posts disseminated by Company salesforce members. Two of the posts included the same copy which referenced the COVID-19 pandemic and the significant amount of income that two different Company salesforce members earned through the direct selling business opportunity. The third...
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      Closure

      DSSRC Administrative Closure #188

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding three social media posts made by international salesforce members of the Company. DSSRC expressed its concerns that the three posts, while originating outside of the United States, communicated the message that the Company's products are effective in the treatment of COVID-19.
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      Closure

      DSSRC Administrative Closure #187

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding one YouTube video. DSSRC was concerned that the video, which was recorded and uploaded in Hungarian, made claims that the Company’s products are effective in the treatment of COVID-19.
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      Closure

      DSSRC Administrative Closure #186

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding nine social media posts disseminated by company salesforce members. DSSRC was concerned that these posts conveyed unsubstantiated product, health and wellness benefits claims that the Company’s products can protect against several health-related conditions including, but not limited to Diabetes,...
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      Closure

      DSSRC Administrative Closure #185

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding one social media post disseminated by a company salesforce member. Some of the language in the post made an atypical representation regarding the level of income that a salesforce member could expect to earn from the Company’s business opportunity. The post was identified by DSSRC pursuant to...

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      Closure

      DSSRC Administrative Closure #184

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding six social media posts. The inquiry involved a number of health-related posts which included claims that the Company’s products can treat Alzheimer’s disease and cancer and prevent diabetes and strokes. The posts were identified by DSSRC pursuant to its ongoing, independent monitoring of the...

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      Closure

      DSSRC Administrative Closure #183

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding nine social media posts. DSSRC was concerned that these posts made both explicit and implied claims that typical salesforce members of the Company could generally expect to earn significant, full-time, or career replacement income through participating in the Company’s business opportunity. The...

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      Closure

      DSSRC Administrative Closure #182

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding three social media posts disseminated by salesforce members of the company. DSSRC was concerned that the posts communicated the message that employees of the Company could earn unlimited, residual income and that the posts made representations that were atypical for salesforce members of the...
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      Closure

      DSSRC Administrative Closure #181

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding one social media post that was disseminated by a salesforce member of the Company. DSSRC was concerned that the post communicated that a typical salesforce member will earn a significant amount of income from the Company’s business opportunity. 

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      Closure

      DSSRC Administrative Closure #180

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding four social media posts that were disseminated by salesforce members of the Company. DSSRC was concerned that all four posts communicated the message that the Company’s products were effective in the treatment and prevention of several serious health-related conditions including, but not limited...
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      Closure

      DSSRC Administrative Closure #179

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding four social media posts that DSSRC was concerned conveyed the message that the Company’s products were effective in treating several serious health-related conditions, such as Covid-19 and other viral infections. DSSRC was also concerned that one of the posts, made by an international...
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      Closure

      DSSRC Administrative Closure #178

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding four social media posts that conveyed the message that the Company's products can treat several serious health-related conditions including diabetes and autism. DSSRC was also concerned that some of the social media posts communicated the message that salesforce members can generally expect to...

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      Closure

      DSSRC Administrative Closure #177

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding seven social media posts that DSSRC was concerned communicated the message that the Company’s products effectively treated serious health-related conditions such as cancer, diabetes, and migraines. The posts were identified by DSSRC pursuant to its ongoing, independent monitoring of the direct...
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      Closure

      DSSRC Administrative Closure #176

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding four social media posts made by salesforce members of the Company. DSSRC was concerned that these posts conveyed the message that the Company’s products can effectively prevent or treat serious health-related conditions including eczema. DSSRC also brought to the attention of the company a series...
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      Closure

      DSSRC Administrative Closure #175

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding two social media posts that DSSRC believed to be communicating the message that the Company’s product was effective in the treatment of COVID-19 and two posts that DSSRC was concerned represented a level of income that could not be expected to be attained by the average salesforce member. The posts...
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      Closure

      DSSRC Administrative Closure #174

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding five Facebook posts that conveyed the message that the Company’s products effectively treated serious health-related skin conditions such as eczema and psoriasis and the Company’s business opportunity will typically result in salesforce members earning “financial freedom” and “unlimited income”....
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      Closure

      DSSRC Administrative Closure #173

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding one YouTube video and two Facebook posts disseminated by Company salesforce members. DSSRC expressed concern that the video and the posts communicated the message that the Company’s products are effective as a treatment for several serious health conditions. In the YouTube video, the salesforce...
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      Closure

      DSSRC Administrative Closure #172

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding two Facebook posts (one of which was a Spanish-language post) disseminated by its salesforce members. DSSRC was concerned that the two posts communicated the message that the Company’s product was effective in the prevention and treatment of serious health-related conditions including, but not...
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      Closure

      DSSRC Administrative Closure #171

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding three Facebook posts that were disseminated by salesforce members of the company. DSSRC expressed concern that all three posts communicated the message that the Company’s products were effective in treating health-related conditions including, but not limited to, cancer, autism, diabetes, and...
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      Closure

      DSSRC Administrative Closure #170

      DSSRC contacted a direct selling company regarding three social media posts disseminated by salesforce members that communicated the efficacy of the Company’s products to treat ADHD in children, COVID-19 and other health-related conditions. The social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. 

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      Closure

      DSSRC Administrative Closure #169

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding three social media posts that DSSRC was concerned conveyed, either through depictions or accompanying text, that the Company’s salesforce members can earn a significant income through the Company’s business opportunity.

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      Closure

      DSSRC Administrative Closure #168

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding four social media posts that DSSRC was concerned contained health-related product claims including statements that the Company’s products could prevent, treat, or cure COVID-19. DSSRC identified the subject social media posts that were made by Company salesforce members through its ongoing...

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      Closure

      DSSRC Administrative Closure #167

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding three Facebook posts that were disseminated by its independent salesforce members. 
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      Closure

      DSSRC Administrative Closure #166

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding four Facebook posts that were disseminated by its salesforce members. One post communicated health-related treatment claims regarding skin maladies. The remaining three posts included claims that potential recruits could replace income that was lost due to COVID-19, pay off debts, and earning...
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      Closure

      DSSRC Administrative Closure #165

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding four Facebook posts that were disseminated by salesforce members of the Company. All four of the post conveyed strong health-related product claims including the message that the Company’s products were effective to treat serious health conditions such as cancer, Alzheimer’s, and auto-immune diseases.
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      Closure

      DSSRC Administrative Closure #164

      The Direct Selling Self-Regulatory Council (“DSSRC”) brought three Facebook posts containing product claims to the attention of a direct selling company (the “Company”). The posts were disseminated by salesforce members of the Company and were identified by DSSRC pursuant to its ongoing, independent monitoring of the direct selling industry.
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      Closure

      DSSRC Administrative Closure #163

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding three social media posts that DSSRC was concerned contained health-related product and income claims including statements that may imply that the Company’s products could prevent, treat, or cure COVID-19. After commencement of its inquiry, DSSRC identified three additional social media posts by...
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      Closure

      DSSRC Administrative Closure #162

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding social media posts that were disseminated by salesforce members. The subject claims and social media posts came to DSSRC’s attention through its independent monitoring of advertising in the direct selling marketplace.    
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      Closure

      DSSRC Administrative Closure #161

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding four Facebook posts that were disseminated by salesforce members of the Company. All four of the post conveyed strong health-related product claims including the message that the Company’s products were effective to treat serious health conditions such as COVID-19, ADHD, dementia, Alzheimer’s...

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      Closure

      DSSRC Administrative Closure #160

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding social media posts that were disseminated by salesforce members. The subject claims and social media posts came to DSSRC’s attention through its independent monitoring of advertising in the direct selling marketplace. 

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      Closure

      DSSRC Administrative Closure #159

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding four Facebook posts that were disseminated by Company salesforce members. All four of the posts made reference to prospective salesforce members being able to “replace lost income” through the Company’s business opportunity and one of the posts included an implied reference to achieving...

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      Closure

      DSSRC Administrative Closure #158

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) about two Facebook posts that were made by salesforce members of the Company. The first post conveyed strong health-related product claims including that the Company’s products combat COVID-19 and the second presented the earning opportunity afforded by selling the Company’s product as a way to make...
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      Closure

      DSSRC Administrative Closure #157

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding five Facebook posts that came to its attention pursuant to its independent monitoring of marketing claims in the direct selling industry. Four of the posts made health claims pertaining to the Company’s immunity boosting products and COVID-19. In the remaining post, the Company’s salesforce member...
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      Closure

      DSSRC Administrative Closure #156

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding two Facebook posts that came to its attention pursuant to its independent monitoring of marketing claims in the direct selling industry. These posts made by the Company’s salesforce members included serious health-related claims for its products regarding immunity boosting and cancer-prevention.
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      Closure

      DSSRC Administrative Closure #155

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding two Facebook posts and a YouTube video that came to its attention pursuant to its independent monitoring of marketing claims in the direct selling industry. Both Facebook posts made financial freedom claims, and one made explicit “doubled my income” claims. The YouTube video made health-related claims...
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      Closure

      DSSRC Administrative Closure #154

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding three Facebook posts and a YouTube video that came to DSSRC’s attention pursuant to its independent monitoring of direct selling claims disseminated on social media.  The first Facebook post included a video testimonial and claims pertaining to the medical benefits that could result from using the...
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      Closure

      DSSRC Administrative Closure #153

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding two Facebook posts and a Slideshare presentation that were identified pursuant to DSSRC’s independent monitoring of marketing claims in the direct selling industry. The two Facebook posts included claims that the Company’s product could treat COVID-19 and its accompanying symptoms. The Slideshare...
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      Closure

      DSSRC Administrative Closure #152

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding three Facebook posts made by salesforce members of the Company.  DSSRC was concerned that the three Facebook posts contained strong health-related product performance claims including but not limited to claims that certain of the Company’s products can treat and/or prevent chronic migraines,...
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      Closure

      DSSRC Administrative Closure #151

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding three Facebook posts that were identified by DSSRC as part of its ongoing monitoring of advertising and marketing claims in the direct selling industry.
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      Closure

      DSSRC Administrative Closure #150

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding two Facebook posts and a YouTube video that came to its attention pursuant to its independent monitoring of marketing claims in the direct selling industry. In one Facebook post, the salesforce referenced earning $550 in the first month working for the Company. The second Facebook post included a...
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      Closure

      DSSRC Administrative Closure #149

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding one Facebook post and two TikTok posts disseminated by salesforce members of the Company.  DSSRC was concerned that the Facebook post conveyed disease treatment claims and that the TikTok posts contained strong health-related product performance claims including claims that the Company’s...

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      Closure

      DSSRC Administrative Closure #148

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding three Facebook posts communicated by Company salesforce members that referenced serious health-related conditions that purportedly could be addressed by use of the Company’s products.
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      Closure

      DSSRC Administrative Closure #147

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding a number of social media posts disseminated by company salesforce members on Facebook. The subject claims came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace.
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      Closure

      DSSRC Administrative Closure #146

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding various social media posts disseminated by company salesforce members on Facebook. The subject claims which involved earnings claims regarding the amount of income that can be realized by the Company’s business opportunity, came to DSSRC’s attention pursuant to its independent monitoring of...
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      Closure

      DSSRC Administrative Closure #145

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding two Facebook posts and a Youtube video disseminated by Company salesforce members. All three social media offerings were disseminated by salesforce members located overseas and all three included implied earnings claims that Company salesforce members can earn significant income through the Company’s...
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      Closure

      DSSRC Administrative Closure #144

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding two Facebook posts disseminated by Company salesforce members. The first post featured a depiction of the Company’s line of products in front of a backdrop that listed several serious health conditions including, but not limited to, cancer, lupus, heart disease, Alzheimer’s and dementia.
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      Closure

      DSSRC Administrative Closure #143

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding three Facebook posts made by salesforce members of the Company.  DSSRC was concerned that the three Facebook posts contained strong health-related product performance claims including claims that certain of the Company’s products can treat and/or prevent COVID-19.
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      Closure

      DSSRC Administrative Closure #142

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding three Facebook posts made by salesforce members of the Company.  DSSRC was concerned that the three Facebook posts contained strong health-related product performance claims including claims that certain of the Company’s products can treat and/or prevent COVID-19.
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      Closure

      DSSRC Administrative Closure #141

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding two Facebook posts that were disseminated by salesforce members. The subject claims and social media posts came to DSSRC’s attention through its independent monitoring of advertising in the direct selling marketplace.
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      Closure

      DSSRC Administrative Closure #140

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding two Facebook posts that were disseminated by one active salesforce member and one inactive salesforce member. The first post discussed the efficacy of an ingredient in the Company’s product to protect against a number of serious health-related conditions including cancer, Alzheimer’s and high...
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      Closure

      DSSRC Administrative Closure #139

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding two social media posts disseminated by Company sales force members on Facebook. The subject claims and social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace.
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      Closure

      DSSRC Administrative Closure #138

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding two Facebook posts disseminated by salesforce members.  DSSRC was concerned that one of the posts conveyed claims that the Company’s products can protect against disease including express claims stating that the salesforce member is “COVID free” and the products being a “pandemic response.”...

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      Closure

      DSSRC Administrative Closure #137

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding two social media posts disseminated by Company sales force members on Twitter and Facebook. The subject claims and social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. 
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      Closure

      DSSRC Administrative Closure #136

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding a Facebook post disseminated by a Company salesforce member that was located overseas. The social media post came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. More specifically, the post included express claims that the Company’s products...
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      Closure

      DSSRC Administrative Closure #135

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding two social media posts disseminated by its salesforce members, one found on YouTube and one found on Facebook. The subject claims and social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace.
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      Closure

      DSSRC Administrative Closure #134

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding two identical Facebook posts disseminated by two separate salesforce members. The subject claims and social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace.
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      Closure

      DSSRC Administrative Closure #133

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding three identical Facebook posts disseminated by three separate salesforce members. The subject claims and social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. 
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      Closure

      DSSRC Administrative Closure #132

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding three Facebook posts and a YouTube video disseminated by Company salesforce members. The three Facebook posts all referenced an antioxidant ingredient in the Company’s product that was purportedly efficacious against certain disease conditions including, but not limited to, ADHD, autism and cancer....
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      Closure

      DSSRC Administrative Closure #131

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding a social media post disseminated by a Company sales force member on YouTube. The subject claim which involved an earnings claim regarding the amount of income that can be realized by the Company’s business opportunity, came to DSSRC’s attention pursuant to its independent monitoring of advertising...
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      Closure

      DSSRC Administrative Closure #130

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (“Company”) regarding a video that was identified during DSSRC’s monitoring of the direct selling industry and which was disseminated by a member of the Company salesforce team. In the video, the salesforce member makes unqualified representations regarding the potential of earning significant income within one year through...
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      Closure

      DSSRC Administrative Closure #129

      The Direct Selling Self-Regulatory Council (“DSSRC”) opened an inquiry with a direct selling company (the “Company”) regarding one Facebook post and one YouTube video that were disseminated by Company salesforce members located in Europe. The Facebook post made reference to “boosting the immune system” to protect against the corona virus during the winter months. The YouTube video similarly included claims...
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      Closure

      DSSRC Administrative Closure #128

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding a testimonial video that was posted on Vimeo by a Company salesforce member. DSSRC was concerned that the video, which touted the salesforce member’s earnings as a direct seller, could be reasonably interpreted as implying that a new or prospective salesforce member of the Company could expect to...
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      Closure

      DSSRC Administrative Closure #127

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding four Facebook posts disseminated by Company salesforce members. All four posts referenced the products ability to treat coronavirus by virtue of the product’s efficacy at boosting the immune system. While some of the claims expressly identified COVID-19  (e.g., “Lets fight COVID-19 – Boost...
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      Closure

      DSSRC Administrative Closure #126

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding two social media posts made by salesforce members of the Company.  Both posted touted the income opportunity afforded by the direct selling opportunity. In the context in which the posts were made, DSSRC was concerned with the claim that the...
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      Closure

      DSSRC Administrative Closure #125

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding two Facebook posts disseminated by Company salesforce members. DSSRC was concerned that the posts could be reasonably interpreted as meaning that the direct selling company’s products can treat or prevent several serious health-related conditions.
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      Closure

      DSSRC Administrative Closure #124

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (“Company”) regarding two Facebook posts and two Instagram posts disseminated by Company salesforce members that were identified during DSSRC’s monitoring of the direct selling industry. DSSRC expressed its concern to the Company that all four posts either expressly communicated or...
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      Closure

      DSSRC Administrative Closure #123

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding one Facebook post and one online video disseminated by Company salesforce members. The marketing materials came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. DSSRC expressed concern to the Company that both social media posts conveyed...
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      Closure

      DSSRC Administrative Closure #122

      Social media advertising for a direct selling company that markets health and wellness products came to the attention of the Direct Selling Self-Regulatory Council (DSSRC) pursuant to its monitoring of the direct selling industry. DSSRC identified two Facebook posts that were disseminated by a Company salesforce member as communicating egregious health-related claims. One post listed several serious...
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      Closure

      DSSRC Administrative Closure #121

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding five social media posts disseminated by Company salesforce members on Facebook and Instagram.  DSSRC was concerned that five of the social media posts conveyed unsubstantiated product, health and wellness benefits including claims that the Company’s products provide immune support that may...
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      Closure

      DSSRC Administrative Closure #120

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding three Facebook posts disseminated by its salesforce members. The subject claims and social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. 
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      Closure

      DSSRC Administrative Closure #119

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding five social media posts disseminated by Company salesforce members on Facebook and Instagram.  DSSRC was concerned that five of the social media posts conveyed unsubstantiated product, health and wellness benefits including claims that the Company’s...
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      Closure

      DSSRC Administrative Closure #118

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company regarding five social media posts (i.e., four Facebook posts and one Instagram post) disseminated by independent salesforce members on behalf of the Company. The three social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. 
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      Closure

      DSSRC Administrative Closure #117

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (“Company”) regarding four Facebook posts disseminated by Company salesforce members that were identified during DSSRC’s monitoring of the direct selling industry. DSSRC expressed its concern to the Company that two posts implied that the Company’s products offer protection from COVID-19. The two other social media posts...
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      Closure

      DSSRC Administrative Closure #116

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding six posts made on social media by Company salesforce members.  DSSRC was concerned that the social media posts disseminated by these Company salesforce members included unsubstantiated product, health and wellness benefits including claims that the Company’s products can protect against...

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      Closure

      DSSRC Administrative Closure #115

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding two Facebook posts by Company salesforce members that referenced serious health-related conditions that purportedly could be addressed by use of the Company’s products. 

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      Closure

      DSSRC Administrative Closure #114

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding two Facebook posts making claims about the Company’s products. The Facebook posts were disseminated by a Company salesforce member and a former salesforce member of the Company. The social media posts were identified during DSSRC’s monitoring of the...

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      Closure

      DSSRC Administrative Closure #113

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (“Company”) regarding three Facebook posts disseminated by Company salesforce members that were identified during DSSRC’s monitoring of the direct selling industry. DSSRC expressed its concern to the Company that all of the posts implied that the Company products are effective to treat a number of health-related...

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      Closure

      DSSRC Administrative Closure #112

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (“Company”) regarding three Facebook posts that were identified during DSSRC’s monitoring of the direct selling industry and disseminated by Company salesforce members. 

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      Closure

      DSSRC Administrative Closure #111

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company that is located outside of the United States regarding two Instagram posts and five Facebook posts disseminated by its salesforce members. The social media post came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the...
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      Closure

      DSSRC Administrative Closure #110

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding two Youtube posts, two Facebook posts and an Instagram post that were identified during DSSRC’s monitoring of the direct selling industry and disseminated by Company salesforce members.
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      Closure

      DSSRC Administrative Closure #109

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (“Company”) regarding two Facebook posts disseminated by Company salesforce members that were identified during DSSRC’s monitoring of the direct selling industry. DSSRC expressed its concern to the Company that the two posts implied that salesforce members can replace their income through participation in the Company’s...
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      Closure

      DSSRC Administrative Closure #108

      The Direct Selling Self-Regulatory Council (“DSSRC”) commenced an inquiry with a direct selling company (“Company”) regarding three Facebook posts disseminated by Company salesforce members. 

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      Closure

      DSSRC Administrative Closure #107

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (“Company”) regarding a Facebook video post disseminated by a Company salesforce member. The video came to DSSRC’s attention pursuant to its routine monitoring of social media posts in the direct selling industry and it was determined that the video implied that the direct selling business opportunity offered by the Company...
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      Closure

      DSSRC Administrative Closure #106

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) about three Facebook posts disseminated by salesforce members of the Company. Two of the posts in question implied that the Company’s nutritional products could help individuals that consume such products fight viruses including COVID-19. The other post made specific health-related product efficacy claims...

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      Closure

      DSSRC Administrative Closure #105

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) about two Facebook posts disseminated by salesforce members of the Company. The posts in question implied that engaging in direct selling of the Company’s products could provide replacement income for those out of work due to COVID and/or a new career during the current public health crisis.

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      Closure

      DSSRC Administrative Closure #104

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (“Company”) regarding two Facebook posts disseminated by Company salesforce members. DSSRC expressed concern that both posts suggested that consumers could use the Company’s product to boost the immune system and prevent the cold and flu as an alternative to taking prescribed medication.
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      Closure

      DSSRC Administrative Closure #103

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (Company) regarding three Facebook posts disseminated by its salesforce members. The subject claims and social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. 

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      Closure

      DSSRC Administrative Closure #102

      The Direct Selling Self-Regulatory Council (DSSRC) opened an inquiry into social media claims disseminated by the salesforce members for a direct selling company (Company). More specifically, DSSRC identified three Facebook posts which included claims suggesting that the Company’s product can remove the coronavirus from surfaces.  Although two posts communicated general effectiveness claims at removing...
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      Closure

      DSSRC Administrative Closure #101

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (Company) regarding three coronavirus related hashtags that accompanied a post stating that the Company’s product can strengthen the immune system. Earlier this year, the Federal Trade Commission (FTC) stated that coronavirus related claims and hashtags when coupled with claims that a product can strengthen or boost the...

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      Closure

      DSSRC Administrative Closure #100

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (“Company”) regarding two Facebook posts and one Instagram post disseminated by Company salesforce members. All three posts referenced the ability of the direct selling company’s product to prevent and eliminate the coronavirus.

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      Closure

      DSSRC Administrative Closure #99

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company regarding three Facebook post disseminated by its salesforce members. The subject claims and social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. 

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      Closure

      DSSRC Administrative Closure #98

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding two Instagram posts and one Facebook post disseminated by the Company’s salesforce members. The subject claims and social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. 
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      Closure

      DSSRC Administrative Closure #97

      The Direct Selling Self-Regulatory Council (“DSSRC”) inquired about an Instagram post disseminated by a direct selling company’s (“Company”) salesforce member. The post in question inferred that the Company’s product could protect users from the coronavirus. DSSRC noted that at the time the post was disseminated, the Centers for Disease Control and Prevention, the World Health Organization and the Food Drug...
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      Closure

      DSSRC Administrative Closure #96

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (“Company”) regarding three Facebook posts disseminated by salesforce members that included claims that the Company’s products can assist in treating a number of serious health-related conditions including, but not limited to, Alzheimer’s, Parkinson’s disease and Multiple Sclerosis.

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      Closure

      DSSRC Administrative Closure #95

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding two Facebook posts that referenced the ability of one of the  Company’s products to treat a number of health-related conditions including, but not limited to, heart disease, Alzheimer’s, diabetes and depression. Both of the posts were disseminated by the Company’s international salesforce members.
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      Closure

      DSSRC Administrative Closure #94

      DSSRC contacted a direct selling company about one Instagram post disseminated by one of the company’s salesforce members regarding the Company’s product for children. DSSRC determined that the post inferred that use of the Company’s product would boost their immune system and protect children from COVID-19.
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      Closure

      DSSRC Administrative Closure #93

      The Direct Selling Self-Regulatory Council (“DSSRC”) brought two Facebook posts to the attention of a direct selling company (“Company”) which included claims from salesforce members that the Company’s product can treat the coronavirus. More specifically, the first post stated that the Company’s product helps boost the immune system to fight viruses all around us including the coronavirus. The second Facebook...
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      Closure

      DSSRC Administrative Closure #92

      DSSRC contacted a direct selling company about a social media post disseminated by one of the company’s salesforce members that conveyed unsubstantiated product, health and wellness benefits including claims that the Company’s products can protect against disease and COVID-19.
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      Closure

      DSSRC Administrative Closure #91

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (“Company”) regarding three Facebook posts disseminated by the company’s salesforce members. The subject claims and social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. DSSRC expressed concern regarding the earnings claims that were communicated...
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      Closure

      DSSRC Administrative Closure #90

      DSSRC contacted a direct selling company about a social media post disseminated by one of the company’s salesforce members that makes product performance claims and references the current health crisis.
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      Closure

      DSSRC Administrative Closure #89

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company regarding one Facebook post disseminated by its salesforce member. The social media post came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that this social media posts communicated that the Company’s products can protect...
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      Closure

      DSSRC Administrative Closure #88

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company regarding two Facebook post disseminated by its salesforce members. The subject claims and social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. 
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      Closure

      DSSRC Administrative Closure #87

      DSSRC contacted a direct selling company about a social media post disseminated by one of the company’s salesforce members that contained a claim that implied that the direct selling company’s products could help prevent COVID-19.
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      Closure

      DSSRC Administrative Closure #86

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (“Company”) regarding three Instagram posts disseminated by the company’s salesforce members that pertained to the efficacy of the Company’s products regarding several serious health-related conditions.
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      Closure

      DSSRC Administrative Closure #85

      The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (“Company”) regarding three social media posts disseminated by the company’s salesforce members that conveyed aggressive product performance claims. Both social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising and marketing in the direct selling marketplace. DSSRC was concerned...
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      Closure

      DSSRC Administrative Closure #84

      A direct selling company (“Company”) was contacted by the Direct Selling Self-Regulatory Council (DSSRC) with respect to three Facebook posts that included claims that the Company’s products can boost the immune system and protect users from the coronavirus. Shortly after receipt of DSSRC initial correspondence, the Company contacted the salesforce members responsible for the posts and requested that the posts...
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      Closure

      DSSRC Administrative Closure #83

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding three Facebook posts disseminated by the Company’s salesforce members that expressly associated the immune system support benefits provided by its products to the treatment of and/or protection against the coronavirus. One post, for example, claimed that the Company’s products helped him “overcome...
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      Closure

      DSSRC Administrative Closure #82

      DSSRC contacted a direct selling company regarding three Facebook posts disseminated by its salesforce members. The subject claims and social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. DSSRC expressed concern that one of the social media posts communicated the message that the Company’s products can protect consumers against a...
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      Closure

      DSSRC Administrative Closure #81

      DSSRC contacted a direct selling company about a social media post disseminated by one of its salesforce members that contained several earnings claims including an express claim that salesforce members could earn $500 or more per month. Other claims at issue in the social media post included language describing the opportunity as zero-risk and money back guaranteed as well as the claim salesforce members could...
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      Closure

      DSSRC Administrative Closure #80

      DSSRC contacted a direct selling company regarding two Facebook posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the posts conveyed the unsupported health-related message that the Company’s direct selling products can protect...

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      Closure

      DSSRC Administrative Closure #79

      DSSRC contacted a direct selling company regarding three social media posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concerns that the posts conveyed unsupported product, health and wellness benefits and the message that the Company’s...

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      Closure

      DSSRC Administrative Closure #78

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company (“Company”) regarding a Pinterest post and a claim on the company website, both of which referenced a business opportunity at the Company with unlimited income potential. More specifically, the Pinterest post featured a photograph of scattered $100 bills and the promise of glamourous trips, extra cash and unlimited income. In...
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      Closure

      DSSRC Administrative Closure #77

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company regarding three Facebook posts disseminated by its salesforce members. The subject claims and social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the social media posts communicated the message that the...
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      Closure

      DSSRC Administrative Closure #76

      Social media advertising for a direct selling company that markets health and wellness products came to the attention of the Direct Selling Self-Regulatory Council (DSSRC) pursuant to its monitoring of the direct selling industry. DSSRC identified three Facebook posts that were disseminated by Company salesforce members as communicating egregious health-related claims. One post stated “build your immune...

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      Closure

      DSSRC Administrative Closure #75

      The Direct Selling Self-Regulatory Council (DSSRC) contacted a direct selling company regarding a Facebook post that referenced the Company as providing an “unlimited earnings opportunity” and “financial freedom” for salesforce members. 
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      Closure

      DSSRC Administrative Closure #74

      DSSRC contacted a direct selling company (the “Company”) regarding five Facebook posts that discussed the ability of the Company’s products to treat and/or alleviate a number of health-related conditions including, but not limited to, cancer, depression, arthritis, memory loss and epilepsy. The Company responded to DSSRC and explained that all of the posts at issue were not disseminated by the Company or its...
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      Closure

      DSSRC Administrative Closure #73

      DSSRC contacted a direct selling company regarding three Facebook posts disseminated by its salesforce members as well as two product performance claims, one business opportunity claim and nine consumer testimonials located on the Company’s website The subject claims and social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace....
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      Closure

      DSSRC Administrative Closure #72

      DSSRC contacted a direct selling company regarding three Facebook posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the social media posts conveyed unsubstantiated health-related benefit claims related to the current COVID-19...
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      Closure

      DSSRC Administrative Closure #71

      DSSRC contacted a direct selling company regarding five Facebook posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the social media posts conveyed unsubstantiated product health and wellness benefit claims related to the current...
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      Closure

      DSSRC Administrative Closure #70

      DSSRC contacted a direct selling company about two Facebook posts disseminated by the company’s salesforce members that conveyed product performance stating and/or implying that the company’s products can help prevent or treat COVID-19. Both posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace.

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      Closure

      DSSRC Administrative Closure #69

      DSSRC contacted a direct selling company about two YouTube videos disseminated by the company’s salesforce members that conveyed product performance claims while referencing the current global pandemic. Both videos came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace.

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      Closure

      DSSRC Administrative Closure #68

      DSSRC contacted a direct selling company about two social media posts disseminated by the company’s salesforce members that conveyed product performance claims. Both social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. 

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      Closure

      DSSRC Administrative Closure #67

      DSSRC contacted a direct selling company about certain social media posts disseminated by salesforce members regarding product efficacy claims that referenced “Corona Virus.” DSSRC also identified more general product claims regarding viruses that DSSRC was concerned could be reasonably interpreted could be reasonably interpreted as meaning that the company’s products are effective against the...

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      Closure

      DSSRC Administrative Closure #66

      DSSRC contacted a direct selling company about three social media posts disseminated by salesforce members regarding business opportunities during the pandemic. The social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. 

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      Closure

      DSSRC Administrative Closure #65

      DSSRC contacted a direct selling company about three business opportunity posts disseminated by salesforce members. The social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. 

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      Closure

      DSSRC Administrative Closure #64

      DSSRC contacted a direct selling company about three social media post disseminated by salesforce members. The social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the social media posts conveyed unsubstantiated product health and wellness benefit claims related to the current COVID-19...

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      Closure

      DSSRC Administrative Closure #63

      DSSRC contacted a direct selling company about a social media post disseminated by a salesforce member. The subject social media post came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the social media post conveyed unsubstantiated product health and wellness benefit claims related to the current COVID-19...
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      Closure

      DSSRC Administrative Closure #62

      DSSRC contacted a direct selling company about three social media posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the social media posts conveyed unsubstantiated product health and wellness benefit claims related to the current...
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      Closure

      DSSRC Administrative Closure #61

      DSSRC contacted a direct selling company about three social media posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that two of the social media posts conveyed unsubstantiated product health and wellness benefit claims related to the...
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      Closure

      DSSRC Administrative Closure #60

      DSSRC contacted a direct selling company about three social media posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the social media posts conveyed unsubstantiated product health and wellness benefit claims related to the current...
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      Closure

      DSSRC Administrative Closure #59

      DSSRC contacted a direct selling company about six social media posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the social media posts conveyed unsubstantiated product health and wellness benefit claims related to the current...
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      Closure

      DSSRC Administrative Closure #58

      DSSRC contacted a direct selling company about a social media post disseminated by a salesforce member. The subject social media post came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the social media post conveyed unsubstantiated product health and wellness benefit claims related to the current COVID-19...
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      Closure

      DSSRC Administrative Closure #57

      DSSRC contacted a direct selling company about three social media posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the social media posts conveyed unsubstantiated product health and wellness benefit claims related to the current...
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      Closure

      DSSRC Administrative Closure #56

      DSSRC contacted a direct selling company about two social media posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the social media posts conveyed unsubstantiated product health and wellness benefit claims related to the current...
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      Closure

      DSSRC Administrative Closure #55

      DSSRC contacted a direct selling company about two social media posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the two social media posts conveyed unsubstantiated earnings claims that individuals could either take financial...
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      Closure

      DSSRC Administrative Closure #54

      DSSRC contacted a direct selling company about five social media posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that three of the social media posts conveyed unsubstantiated product, health and wellness benefits that the Company’s...
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      Closure

      DSSRC Administrative Closure #53

      DSSRC contacted a direct selling company about twelve social media posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the social media posts conveyed unsubstantiated health-related claims that the Company’s direct selling products...
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      Closure

      DSSRC Administrative Closure #52

      DSSRC contacted a direct selling company about four social media posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the social media posts conveyed unsubstantiated product, health and wellness benefits that the Company’s direct...

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      Closure

      DSSRC Administrative Closure #51

      DSSRC contacted a direct selling company about three social media posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the social media posts conveyed unsubstantiated product, health and wellness benefits that the Company’s direct...
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      Closure

      DSSRC Administrative Closure #50

      DSSRC contacted a direct selling company about two social media posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the social media posts conveyed unsubstantiated product, health and wellness benefits that the Company’s direct...
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      Closure

      DSSRC Administrative Closure #49

      DSSRC contacted a direct selling company about three social media posts disseminated by its salesforce member. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the social media posts conveyed unsubstantiated product, health and wellness benefits that the Company’s direct...
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      Closure

      DSSRC Administrative Closure #48

      DSSRC contacted a direct selling company about a social media post disseminated by a salesforce member. The subject social media post came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the social media post conveyed unsubstantiated product, health and wellness benefits that the Company’s direct selling...

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      Closure

      DSSRC Administrative Closure #47

      DSSRC contacted a direct selling company about a social media post disseminated by a salesforce member. The subject social media post came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the social media post conveyed unsubstantiated earnings claims that individuals could make up lost income due to the...
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      Closure

      DSSRC Administrative Closure #46

      DSSRC contacted a direct selling company about two social media posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the social media posts conveyed unsubstantiated product, health and wellness benefits that the Company’s direct...
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      Closure

      DSSRC Administrative Closure #45

      DSSRC contacted a direct selling company about one social media post disseminated by a salesforce member. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the social media post conveyed unsubstantiated product, health and wellness benefits that the Company’s direct selling...
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      Closure

      DSSRC Administrative Closure #44

      DSSRC contacted a direct selling company about three social media posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the three social media posts conveyed unsubstantiated earnings claims that individuals can make a minimum level...
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      Closure

      DSSRC Administrative Closure #43

      DSSRC contacted a direct selling company about one social media post disseminated by a salesforce member. The subject social media post came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concerns that the social media post conveyed unsubstantiated product, health and wellness benefits that the Company’s direct selling...
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      Closure

      DSSRC Administrative Closure #42

      DSSRC contacted a direct selling company about two social media posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concerns that two of the social media posts conveyed unsubstantiated product, health and wellness benefits that the Company’s...

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      Closure

      DSSRC Administrative Closure #41

      DSSRC contacted a direct selling company about three social media posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the three Facebook posts disseminated by salesforce members conveyed unsubstantiated product, health and wellness...
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      Closure

      DSSRC Administrative Closure #40

      DSSRC contacted a direct selling company about six social media posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the six Facebook posts disseminated by salesforce members conveyed unsubstantiated product, health and wellness...
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      Closure

      DSSRC Administrative Closure #39

      DSSRC contacted a direct selling company about thirty-five social media posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concerns that thirty-three of the social media posts...

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      Closure

      DSSRC Administrative Closure #38

      DSSRC contacted a direct selling company about five social media posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that four of the Facebook posts conveyed unsubstantiated product, health and wellness benefits that the Company’s...
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      Closure

      DSSRC Administrative Closure #37

      DSSRC contacted a direct selling company about two social media posts disseminated on behalf of the company. The two social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the two disseminated social media posts conveyed unsubstantiated product, health and wellness benefits that the...
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      Closure

      DSSRC Administrative Closure #36

      DSSRC contacted a direct selling company regarding one earnings claim and one health related product claim disseminated on behalf of the company. The subject claims came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. DSSRC expressed concern to the direct selling company that the earnings claim conveyed an unsubstantiated earning potential claim. In...
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      Closure

      DSSRC Administrative Closure #35

      DSSRC contacted a direct selling company about a social media post depicting the company’s name alongside an image of a hand stopping a coronavirus particle. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. DSSRC expressed concern to the direct selling company that the post conveyed unsubstantiated product claims...
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      Closure

      DSSRC Administrative Closure #34

      DSSRC contacted a direct selling company regarding two Facebook posts that referenced the corona virus. The first post discussed the necessity to slow the spread of corona virus accompanied by a picture of the Company’s product. Viewers of the post are required to scroll down the screen to view language disclosing that, although the product has been proven to eliminate almost all viruses, it has not been tested...
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      Closure

      DSSRC Administrative Closure #33

      DSSRC contacted a direct selling company about two social media posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that two Facebook posts disseminated by salesforce members conveyed unsubstantiated product, health and wellness...
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      Closure

      DSSRC Administrative Closure #32

      Social media posts disseminated by distributors for a multi-level company came to the attention of the Direct Selling Self-Regulatory Council (DSSRC) pursuant to its internal monitoring process. More specifically, one Instagram post...

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      Closure

      DSSRC Administrative Closure #31

      Facebook posts disseminated by distributors for a direct selling company came to the attention of DSSRC pursuant to its monitoring program. One post referenced the corona virus and claimed that its products could act as an immune system booster. A second post stated that the Company’s products will help protect against Covid-19 and the corona virus. As DSSRC noted to the Company, the 
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      Closure

      DSSRC Administrative Closure #30

      DSSRC reviewed a social media post disseminated by an independent salesforce member of a direct selling company. DSSRC expressed its concern that the Facebook post suggested that the Company’s products may serve as a form of defense against Coronavirus.
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      Closure

      DSSRC Administrative Closure #29

      Social media posts disseminated by the salesforce of a direct selling company were identified by DSSRC as communicating claims that Company products are effective at treating Covid-19 and the symptoms associated with the virus. More specifically, four Facebook posts came to the attention of DSSRC through its routine monitoring program which included claims about attacking virus accompanied by hashtags that...
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      Closure

      DSSRC Administrative Closure #28

      DSSRC contacted a direct selling company about two social media posts disseminated by its salesforce members. The subject social media posts came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that two YouTube videos disseminated by salesforce members conveyed unsubstantiated product, health and wellness...
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      Closure

      DSSRC Administrative Closure #27

      DSSRC contacted a direct selling company about one social media post disseminated by a salesforce member. The subject social media post came to DSSRC’s attention pursuant to its independent monitoring of advertising in the direct selling marketplace. Specifically, DSSRC expressed concern that the Facebook post disseminated by a salesforce member conveyed unsubstantiated product claims that the Company’s...
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      Closure

      DSSRC Administrative Closure #26

      DSSRC inquired about two social media posts disseminated by the salesforce of a direct selling company that came to its attention pursuant to its DSSRC’s independent monitoring of advertising in the direct selling marketplace. DSSRC expressed concern that the two Instagram posts conveyed unsubstantiated product claims that the Company’s products can protect against COVID-19 virus.
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      Closure

      DSSRC Administrative Closure #25

      DSSRC inquired about two product claims disseminated on Facebook by salesforce members for a multi-level marketing company. The claims pertained to the ability of the Company’s products to treat COVID-19 and the symptoms associated with the condition.
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      Closure

      DSSRC Administrative Closure #24

      DSSRC inquired into a two product claims disseminated on Facebook by a distributor for a multi-level direct selling company. DSSRC expressed its concern that the social media posts conveyed unsubstantiated product claims that the Company’s products can protect against disease and the COVID-19 virus.
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      Closure

      DSSRC Administrative Closure #23

      DSSRC inquired into two Facebook posts disseminated by the salesforce of a direct selling company. The DSSRC expressed concern that the two social media posts unnecessarily referenced the COVID-19 crisis as an optimal opportunity to make money with the Company.
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      Closure

      DSSRC Administrative Closure #22

      DSSRC inquired into two product claims and one earnings claim disseminated on Facebook by distributors for a multi-level direct selling company. The claims were disseminated by salesforce force members regarding the ability of Company products to treat or prevent coronavirus disease and the earnings people who have recently lost income can make, or both.
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      Closure

      DSSRC Administrative Closure #21

      DSSRC inquired into a product claim disseminated on Facebook by a distributor for a multi-level direct selling company. The product performance claim pertained to the Company’s product being more potent than natural vitamins.
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      Closure

      DSSRC Administrative Closure #20

      DSSRC inquired about a social media post disseminated by the salesforce of a direct selling Company that came to DSSRC’s attention pursuant to its ongoing independent monitoring of advertising in the direct selling marketplace. DSSRC expressed concern that the post at issue conveyed unsubstantiated claims that the Company’s products can protect against COVID-19 virus.
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      Closure

      DSSRC Administrative Closure #19

      DSSRC inquired into hashtag claims disseminated on Instagram by a distributor for a multi-level direct selling company. The hashtags referenced a million dollar business and six figure earning potential included as well as a hashtag naming a specific direct selling company.
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      Closure

      DSSRC Administrative Closure #18

      In 2019, DSSRC contacted a direct selling company regarding several earnings claims on the direct selling company’s website as well as claims that were being disseminated by the company’s salesforce on social media.

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      Closure

      DSSRC Administrative Closure #17

      DSSRC contacted a direct selling company (the “Company”) about earnings claims disseminated on the Company’s website and on social media by salesforce members. Specifically, DSSRC identified a number of express and implied earnings claim that referenced financial freedom, exorbitant bonuses and vacations, luxury cars, the ability to pay off college loans and generous reward programs. The advertising also...

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      Closure

      DSSRC Administrative Closure #16

      DSSRC opened an inquiry into a multi-level marketing company regarding several business opportunity claims including aggressive, atypical income and bonus incentive claims that did not include disclosure of generally excepted results. The claims were disseminated on Facebook, in YouTube videos and on the Company website and were communicated expressly in the posts as well as through accompanying hashtags. More...
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      Closure

      DSSRC Administrative Closure #15

      DSSRC contacted a direct selling company regarding unqualified income and product performance claims that were disseminated by its distributors. The claims appeared on Facebook, Instagram and YouTube. More specifically, the posts by Company distributors claimed unlimited income opportunities, earning potential of up to $2,000 per month, and claims of working part time for full time income and replacing full...
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      Closure

      DSSRC Administrative Closure #14

      DSSRC contacted a direct selling company regarding a product efficacy claim their products. More specifically, a claim from the Company’s international salesforce appeared on Instagram and claimed that the product can be used to treat COVID-19.
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      Closure

      DSSRC Administrative Closure #13

      DSSRC contacted a direct selling company regarding two claims made by Company distributors that potential recruits can achieve financial freedom and that their products have health benefits.
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      Closure

      DSSRC Administrative Closure #12

      DSSRC contacted a direct selling company regarding three income claims. Specifically, claims from Company salesforce members appeared on various social media platforms including YouTube, Facebook and Facebook Watch and included references to company representatives being able to financially support themselves, make “good money” and the kind of income they desired. In addition, another post included a “part time...
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      Closure

      DSSRC Administrative Closure #11

      In 2020, a direct selling company contacted DSSRC seeking guidance regarding company events at which top distributors are recognized. The direct selling company stated that it had previously presented some of its highest performing distributors with oversized checks at the event but, since the success of those top distributors was not typical, it was concerned that the oversized checks might convey an...

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      Closure

      DSSRC Administrative Closure #10

      DSSRC commenced an inquiry into a direct selling company regarding nine income claims. Claims from Company salesforce members appeared on various social media platforms including Facebook, Instagram and YouTube and included unqualified references to the Company’s bonus and incentive reward program including references to luxury automobiles and atypical income representations. Income claims were also...
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      Closure

      DSSRC Administrative Closure #9

      DSSRC reviewed claims by a multi-level direct selling marketing company. The inquiry included one earnings claim stating: “actually make whatever figure you wanna put in there..” and included references to earnings of up to $30,000 a month. Another claim stated that the Company could help “… people part/full time make an incredible income.”
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      Closure

      DSSRC Administrative Closure #8

      DSSRC investigated a multi-level direct selling marketing company regarding earnings claims that were primarily disseminated on Facebook. The claims involved the potential to achieve “financial freedom” and a substantial income or lavish lifestyle. One such claim mentioned that a mother who was working as a full-time teacher was able to earn over $28,000 last year as a result of selling the company’s goods, and...
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      Closure

      DSSRC Administrative Closure #7

      DSSRC reviewed marketing for a direct selling company’s incentive trip reward. After discussions with DSSRC, the direct selling company included a disclosure informing consumers of what is needed to qualify for the incentive trip as well as how likely it is that the typical company representative would earn such an incentive trip. 
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      Closure

      DSSRC Administrative Closure #6

      DSSRC investigated a multi-level direct selling company regarding its earning claims that were primarily found in posts on Facebook and in videos, which indicated that a lavish lifestyle could be achieved through selling the company’s products. The claims included buying a house with earnings from selling the company’s products and being able to generate several thousands of dollars in income per week....
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      Closure

      DSSRC Administrative Closure #5

      DSSRC contacted a direct selling regarding marketing on the direct selling company’s website. Specifically, the company’s website included an unqualified claim regarding an incentive trip that could be earned by salesforce members.
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      Closure

      DSSRC Administrative Closure #4

      DSSRC inquired into the earning claims disseminated on Facebook by a multi-level direct selling company. The statements at issue mentioned the ability to earn a full-time income and the possibility of replacing one’s day job as well as earning perks such as all-expense paid vacations to exotic places.
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      Closure

      DSSRC Administrative Closure #3

      DSSRC inquired about income and incentive claims disseminated by a direct selling company. The claims at issue pertained to atypical and unqualified income claims and travel and incentive claims disseminated by company distributors on Facebook and YouTube.
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      Closure

      DSSRC Administrative Closure #2

      DSSRC opened an inquiry with a direct selling company regarding Instagram and Facebook posts made by the Company salesforce regarding claims of achieving “financial freedom,” a claim stating that potential recruits can “earn the income that want,” an unqualified claim of atypical earnings and an unqualified claim regarding company incentive trips.

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      Closure

      DSSRC Administrative Closure #1

      The Direct Selling Self-Regulatory Council (DSSRC) inquired with a direct selling company regarding twos social media posts disseminated by members of the Company salesforce. The first claim appeared on Instagram and stated that that the salesforce member was able to more than replace her salary from here previous, full-time job. 

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