Direct Selling Self-Regulation Council

DSSRC Case Decisions and Administrative Closures

Case Decisions

DSSRC Administrative Closure #104

The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (“Company”) regarding two Facebook posts disseminated by Company salesforce members. DSSRC expressed concern that both posts suggested that consumers could use the Company’s product to boost the immune system and prevent the cold and flu as an alternative to taking prescribed medication.

On the same day that Company received the DSSRC inquiry, the Company replied to DSSRC stating that it had contacted both salesforce members and put a hold on both of the accounts of the two salesforce members, noting that if they continue to be unresponsive to the Company’s request to remove the posts the salesforce members would face disciplinary action including, but not limited to, termination. Within twenty-fours after the Company was contacted by DSSRC, it was confirmed that both posts had been removed in their entirety.

Based upon the Company’s actions to promptly contact the salesforce members responsible for the posts and have the posts promptly removed, DSSRC administratively closed its inquiry.

(closed on 11/12/2020)

 

 

 

 

Administrative Closure Summaries

 

DSSRC Administrative Closure #104

The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (“Company”) regarding two Facebook posts disseminated by Company salesforce members. DSSRC expressed concern that both posts suggested that consumers could use the Company’s product to boost the immune system and prevent the cold and flu as an alternative to taking prescribed medication.

On the same day that Company received the DSSRC inquiry, the Company replied to DSSRC stating that it had contacted both salesforce members and put a hold on both of the accounts of the two salesforce members, noting that if they continue to be unresponsive to the Company’s request to remove the posts the salesforce members would face disciplinary action including, but not limited to, termination. Within twenty-fours after the Company was contacted by DSSRC, it was confirmed that both posts had been removed in their entirety.

Based upon the Company’s actions to promptly contact the salesforce members responsible for the posts and have the posts promptly removed, DSSRC administratively closed its inquiry.

(closed on 11/12/2020)

DSSRC Administrative Closure #104

The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (“Company”) regarding two Facebook posts disseminated by Company salesforce members. DSSRC expressed concern that both posts suggested that consumers could use the Company’s product to boost the immune system and prevent the cold and flu as an alternative to taking prescribed medication.

On the same day that Company received the DSSRC inquiry, the Company replied to DSSRC stating that it had contacted both salesforce members and put a hold on both of the accounts of the two salesforce members, noting that if they continue to be unresponsive to the Company’s request to remove the posts the salesforce members would face disciplinary action including, but not limited to, termination. Within twenty-fours after the Company was contacted by DSSRC, it was confirmed that both posts had been removed in their entirety.

Based upon the Company’s actions to promptly contact the salesforce members responsible for the posts and have the posts promptly removed, DSSRC administratively closed its inquiry.

(closed on 11/12/2020)