Direct Selling Self-Regulation Council

DSSRC Case Decisions and Administrative Closures

Case Decisions

DSSRC Administrative Closure #207

The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding five social media posts that DSSRC was concerned communicated the message that the Company’s products were effective in treating a number of serious health conditions including diabetes, high blood pressure, cancer, and coronavirus. The posts were identified by DSSRC pursuant to its ongoing, independent monitoring of the direct selling industry.

The Company promptly responded to DSSRC’s notice of inquiry and took immediate action to remove the non-compliant posts. The Company contacted both salesforce members responsible for the posts in question and the country director for the country of origin of the posts. The Company also blocked the salesforce members from placing product orders with the Company until proof that the posts were removed was received, and sent the salesforce members the Company’s Global Social Media policy which outlines proper social media posting. All five posts have been removed from circulation.

Based on the Company’s good faith actions to address DSSRC’s concerns, DSSRC administratively closed this inquiry.

(Administrative Closure #207, closed on November 5, 2021)

© 2021 BBB National Programs, Inc. 

 

 

 

 

Administrative Closure Summaries

 

DSSRC Administrative Closure #207

The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding five social media posts that DSSRC was concerned communicated the message that the Company’s products were effective in treating a number of serious health conditions including diabetes, high blood pressure, cancer, and coronavirus. The posts were identified by DSSRC pursuant to its ongoing, independent monitoring of the direct selling industry.

The Company promptly responded to DSSRC’s notice of inquiry and took immediate action to remove the non-compliant posts. The Company contacted both salesforce members responsible for the posts in question and the country director for the country of origin of the posts. The Company also blocked the salesforce members from placing product orders with the Company until proof that the posts were removed was received, and sent the salesforce members the Company’s Global Social Media policy which outlines proper social media posting. All five posts have been removed from circulation.

Based on the Company’s good faith actions to address DSSRC’s concerns, DSSRC administratively closed this inquiry.

(Administrative Closure #207, closed on November 5, 2021)

© 2021 BBB National Programs, Inc. 

DSSRC Administrative Closure #207

The Direct Selling Self-Regulatory Council (“DSSRC”) contacted a direct selling company (the “Company”) regarding five social media posts that DSSRC was concerned communicated the message that the Company’s products were effective in treating a number of serious health conditions including diabetes, high blood pressure, cancer, and coronavirus. The posts were identified by DSSRC pursuant to its ongoing, independent monitoring of the direct selling industry.

The Company promptly responded to DSSRC’s notice of inquiry and took immediate action to remove the non-compliant posts. The Company contacted both salesforce members responsible for the posts in question and the country director for the country of origin of the posts. The Company also blocked the salesforce members from placing product orders with the Company until proof that the posts were removed was received, and sent the salesforce members the Company’s Global Social Media policy which outlines proper social media posting. All five posts have been removed from circulation.

Based on the Company’s good faith actions to address DSSRC’s concerns, DSSRC administratively closed this inquiry.

(Administrative Closure #207, closed on November 5, 2021)

© 2021 BBB National Programs, Inc.