BBB National Programs is a non-profit organization providing independent and impartial dispute resolution services to resolve disputes between a business and its customers.

Hyundai Motor America (“HMA”) has agreed to participate in an arbitration process administered by BBB National Programs to resolve certain denied warranty claims under the extended warranty provided by the class settlement and appeals from claims denied by the Settlement Administrator for remedies as provided by the class settlement in the case of In re: Hyundai and Kia Engine Litigation II, No. 8:18-cv-02223-JLS-JDE (C.D. Cal.) (“E2 Class Action Settlement”).

You can find more information about the class action and settlement agreement at the following link:  HyundaiEngineClassSettlement.com

Eligibility

Arbitration in this program is available to settlement class members who have disputes arising under the extended warranty or are appealing a denied claim from the Settlement Administrator. 

Please note that in order for a Denied Settlement arbitration claim to be eligible the claimant must first have submitted a claim to the Settlement Administrator and, upon initial denial, must have requested arbitration in writing.

The arbitrator’s authority is limited to deciding whether a claimant is entitled to remedies provided under the terms of the class action settlement, and the decision of the arbitrator is final and binding to both parties.

The following vehicles are covered under this class action:

  • 2011–2015 model year Hyundai Sonata Hybrid (HEV) vehicles with a Theta II 2.4-liter MPI Hybrid engine
  • 2016–2019 model year Hyundai Sonata Hybrid/Plug-In Hybrid (HEV/PHEV) vehicles with a Nu 2.0-liter GDI Hybrid engine
  • 2010–2012 model year Hyundai Santa Fe vehicles with a Theta II 2.4-liter MPI engine
  • 2010–2013 model year Hyundai Tucson vehicles with a Theta II 2.4-liter MPI engine
  • 2014–2021 model year Hyundai Tucson vehicles with a Nu 2.0-liter GDI engine
  • 2014 model year Hyundai Elantra Coupe vehicles with a Nu 2.0-liter GDI engine
  • 2014–2016 model year Hyundai Elantra vehicles with a Nu 2.0-liter GDI engine
  • 2014–2020 model year Hyundai Elantra GT vehicles with a Nu 2.0-liter GDI engine
  • 2012–2017 model year Hyundai Veloster vehicles with a Gamma 1.6-liter GDI engine


What engine is in my vehicle?

Hyundai E2 Class Action