The Connecticut Lemon Law provides remedies for vehicles that cannot be repaired within a reasonable number of attempts during the warranty period.

Note: Connecticut operates a state-run arbitration program for Lemon Law disputes. Consumers may be required to participate in arbitration before pursuing additional legal action.

What vehicles are covered?

Connecticut’s Lemon Law generally applies to:
  • New passenger vehicles
  • Passenger and commercial motor vehicles
  • Motorcycles

Covered vehicles must generally be purchased or leased in Connecticut.

The law may also apply to certain used vehicles if they remain covered under the manufacturer’s original express warranty.

What qualifies as a lemon?

A vehicle may qualify if:
  • A defect or condition is covered by the manufacturer’s warranty
  • The issue substantially impairs the vehicle’s use, safety, or value
  • The manufacturer or dealer cannot repair the problem after a reasonable number of attempts

Examples may include:
  • Engine defects
  • Brake or steering problems
  • Electrical failures
  • Persistent safety system malfunctions
  • Recurring drivability concerns

What is considered a reasonable number of repair attempts?

Under Connecticut law, a vehicle may qualify if:
  • The same defect has been repaired four or more times and continues to exist, or
  • The vehicle has been out of service for repairs for at least 30 cumulative calendar days

For defects likely to cause death or serious bodily injury, fewer repair attempts may qualify.

hese conditions generally must occur within:
  • Two years of the original delivery date, or
  • The first 24,000 miles, whichever comes first

What is the manufacturer's responsibility?

If the manufacturer cannot repair the defect within a reasonable number of attempts, it may be required to:
  • Replace the vehicle, or
  • Repurchase the vehicle and provide a refund

Refunds may include:
  • Purchase price
  • Sales tax
  • Registration fees
  • Finance charges
  • Other related costs

Manufacturers may deduct a reasonable allowance for use.

How can BBB AUTO LINE help me?

If you have an unresolved dispute involving a defect that is covered by the manufacturer’s original warranty, BBB AUTO LINE may be able to assist you. BBB AUTO LINE is an out-of-court mediation and arbitration dispute resolution process in which many automobile manufacturers participate.

File a Complaint

Are you having problems with your auto warranty?  Let BBB AUTO LINE help you resolve your warranty dispute without a lawyer and at no cost to you.

Please gather the following information: 

  • Owner’s (or Lessee's) name and address 
  • Vehicle identification number (VIN) 
  • Make, model and year 
  • Description of the problem 
  • Current mileage