Kia

Kia is a participant in BBB AUTO LINE’s vehicle warranty and lemon law dispute resolution program. Kia partners with BBB National Programs to provide consumers with a fair, neutral, and transparent path to resolve warranty disputes. 
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Do you have a vehicle warranty issue that you have been unable to resolve with your dealer?

Kia is a participant in the BBB AUTO LINE program, providing Kia vehicle owners or lessees with free vehicle warranty and lemon law dispute resolution services without the need for an attorney. 

  

Kia is a State-by-State in BBB AUTO LINE. 

 

This means that certain vehicle warranty and lemon law disputes are only eligible in certain U.S. states. Find your state's program summary in the drop down below to see if your state is eligible for BBB AUTO LINE. 

 

The Kia Program Summary describes the types of claims that the manufacturer has agreed to arbitrate through the BBB AUTO LINE program.. 


Find Your Program Summary

Class Action Settlement Arbitration Programs

BBB National Programs provides arbitration services for arbitrations arising out of class action settlement agreements. Please note that these arbitration programs are very specific to the actual settlement agreement and only cover certain model years, specific vehicle issues, and provide specific remedies based on the terms of the settlement agreement.

Kia Engine Settlement Theta Class Action

Kia has agreed to participate in an arbitration process to resolve disputes and appeals for the class action settlement in the case of Hyundai and Kia Engine Litigation.

Kia E2 Class Action

Kia has agreed to participate in an arbitration process to resolve certain denied warranty claims and appeals for the class settlement in the case of Hyundai and Kia Engine Litigation II. Learn more about eligible vehicles in this class action.

Kia HECU Class Action

Kia has agreed to participate in an arbitration process to resolve disputes and appeals for the class action settlement in Zakikhani et al. v. Hyundai, Evans, et al. v. Hyundai, and Pluskowski, et al. v. Hyundai. Learn more about eligible vehicles in this class action.

Contact

  • BBB AUTO LINE

    1.800.955.5100
    ContactDR@bbbnp.org

  • Kia customer service:

    800-333-4542 
    http://www.kia.com