Eastman Kodak, Canon Participate In NAD Forum

New York, NY – August 19, 2008 – The National Advertising Division of the Council of Better Business Bureaus has determined that Eastman Kodak Company, the maker of the Kodak EasyShare line of inkjet printers, provided reasonable support for the advertising claim “Save up to 50% on Everything You Print.”

The claim was challenged by Canon U.S.A., which manufactures competing products. Canon has said it intends to appeal one section of the NAD decision.

NAD, the advertising industry’s self-regulatory forum, examined the claim at issue as it appeared in print and Internet advertisements and on product packaging.

Following its review of the evidence, including the results of testing conducted by a reputable third-party organization, NAD concluded that Kodak provided a reasonable basis for its ink cost-savings claim. Canon has indicated it intends to appeal that portion of the NAD’s decision finding that Kodak provided a reasonable basis for the ink cost-savings claim as it applied to the printing of color photographs.

NAD determined that, overall, the advertisements adequately disclosed that the basis for Kodak’s cost-savings are based upon ink and not paper or printers. 

However, NAD recommended that that Kodak modify the cost-savings claim as it appears on the front/back/top panels of its product packaging to clearly and conspicuously disclose on the same panel of the box as the claim appears that the touted savings refers to ink. 

NAD noted in its decision that a cost-savings graphic did present the potential for consumer confusion and recommended the advertiser more fully describe the underlying testing that supports the cost-savings claim in the graphic. Further, NAD recommended that the advertiser clearly disclose the source of the results for its color-photo printing test data.

Kodak, in its advertiser’s statement, said it was pleased that NAD found a reasonable basis for the claim at issue.

“Kodak will take NAD’s recommendations regarding clarifying certain communications into consideration in future advertising,” the company said.

 

Subscribe to the Ad Law Insights or Privacy Initiatives newsletters for an exclusive monthly analysis and insider perspectives on the latest trends and case decisions in advertising law and data privacy.

 

 

 

 

Latest Decisions

Decision

National Advertising Division Recommends Blueprint Test Preparation Discontinue Certain MCAT Score Improvement Claims

New York, NY – April 22, 2024 – The National Advertising Division recommended Blueprint Test Preparation discontinue certain express and implied claims made in connection with its four MCAT preparation courses, including claims that Blueprint students raise their MCAT scores by 15 or 13 points on average.

Read the Decision Summary
Decision

National Advertising Division Recommends The Princeton Review Discontinue Point Increase Claims for MCAT Test Preparation Services

New York, NY – April 18, 2024 – In a Fast-Track SWIFT challenge, the National Advertising Division recommended that The Princeton Review (TPR) discontinue claims that its students “Score a 515+ on the MCAT or add 15 points depending on your starting score. Guaranteed or your money back.”

Read the Decision Summary
Decision

Direct Selling Self-Regulatory Council Recommends Trades of Hope Discontinue Salesforce Member Earnings Claims

McLean, VA – April 17, 2024 – The Direct Selling Self-Regulatory Council (DSSRC) recommended that Trades of Hope discontinue certain earnings claims made by salesforce members on Facebook and YouTube. 

Read the Decision Summary
Decision

National Advertising Division Recommends Lily of the Desert Nutraceuticals Discontinue “100% Pure Avocado Oil” Claim for Tropical Plantation Avocado Oil

New York, NY – April 15, 2024 – The National Advertising Division recommended that Lily of the Desert Nutraceuticals discontinue the claim “100% Pure Avocado Oil” for its Tropical Plantation Avocado Oil and avoid conveying the unsupported message that the product is 100% pure avocado...

Read the Decision Summary