Bio-K+ International Participates In ERSP Forum

New York,NY– June 29, 2007 – The Electronic  Retailing Self-Regulation Program (ERSP) has determined that Bio-K+ International (Bio-K+), has provided a reasonable basis for certain claims for the Bio-K+  CL1285  probiotics,  but recommended  modification  of others.  The marketer’s advertising was brought to the attention of ERSP by an anonymous competitor.

ERSP,  the  electronic  direct-response  industry’s  self-regulatory  forum,  is  administered  by  the Council of Better Business Bureaus (CBBB) with policy oversight by the National Advertising Review Council (NARC).

Claims at issue in the ERSP inquiry included:

  • “Clinically  proven  to  prevent  antibiotic-associated  diarrhea  (AAD);  C
  • difficile-associated diarrhea (CDAD).”
  • “The highest concentration of fresh, live bacteria with a minimum of 50 billion at consumption.”
  • “A probiotic whose efficacy is medically proven.”
  • “As a nutritionist and researcher, I have not seen any probiotic perform as well as Bio-K+. For consistent results, I recommend Bio-K+…because it works!”

ERSP  determined   that  the  marketer’s   randomized,   double-blind,   placebo   controlled   study provided  a  reasonable  basis  for  its  claim  that  the  product  has  been  clinically  tested  for the prevention  of AAD.  However,  ERSP  noted,  it is  inaccurate  to state  the  product  is “clinically proven to prevent CDAD.”

ERSP recommended that the marketer clearly make a distinction  in its advertising to clarify that only the original, 50 billion strain Bio -K+ CL1285 is the product that has been clinically proven to prevent AAD and not the other product variations in the line.

ERSP determined that the marketer  provided a reasonable basis for claims of general product performance that were communicated in the advertising and found that the the marketer’s expert endorsements were appropriately communicated.

ERSP recommended  the marketer  include a clear and conspicuous  disclosure on the consumer testimonial page to alert consumers that the testimonials  are based on individual experience and that individual results may vary.

The company, in its marketer statement, said “Bio-K+ International has a long standing tradition of  communicating  balanced,  accurate  and  scientifically  validated  information  to  consumers. While we feel vindicated by the above review of our advertising by the (ERSP), the report makes recommendations that we support and have every intention of implementing.”

 

Subscribe to the Ad Law Insights or Privacy Initiatives newsletters for an exclusive monthly analysis and insider perspectives on the latest trends and case decisions in advertising law and data privacy.

 

 

 

 

Latest Decisions

Decision

National Advertising Division Recommends Oral Essentials Discontinue "Certified Non-Toxic" Claim for its Lumineux Mouthwash

New York, NY – December 30, 2024 – In a Fast-Track SWIFT challenge brought by GuruNanda, the National Advertising Division recommended that Oral Essentials discontinue its claim that Lumineux mouthwash products are “Certified Non-Toxic.” 

Read the Decision Summary
Decision

NARB Recommends T-Mobile Discontinue or Modify Commercial to Better Disclose Conditions of Free iPhone Offer, 20% Savings Claim

New York, NY – December 30, 2024 – A panel of the National Advertising Review Board (NARB) recommended that T-Mobile discontinue or modify its commercial to better disclose the material conditions of its free iPhone 16 Pro offer and its 20% rate plan savings claim compared to AT&T and Verizon. 

Read the Decision Summary
Decision

Direct Selling Self-Regulatory Council Recommends Valentus Discontinue Earnings and Product Performance Claims

McLean, VA – December 23, 2024 – The Direct Selling Self-Regulatory Council (DSSRC) recommended Valentus, a direct selling company that sells nutritional and lifestyle products, discontinue earnings and health-related product performance claims made on social media and on the Valentus website.

Read the Decision Summary
Decision

Direct Selling Self-Regulatory Council Refers Olive Tree Earnings Claims to the FTC and California AG for Possible Enforcement Action

McLean, VA – December 20, 2024 – The Direct Selling Self-Regulatory Council (DSSRC) referred Olive Tree to the Federal Trade Commission (FTC) and California Attorney General's Office for possible enforcement action after Olive Tree failed to respond to a DSSRC inquiry into earnings claims.  

Read the Decision Summary