Direct Response Advertising For Sea Vegg Referred To Government For Non-Compliance With ERSP

New York, NY – August 10, 2005 – The Electronic Retailing Self- Regulation Program (“ERSP”), the electronic direct-response industry’s self-regulatory forum administered by the National Advertising Review Council (“NARC”), announced that advertising by ITV Direct, Inc. (“ITV”), marketer for the Sea Vegg nutritional supplement has been referred to the Federal Trade Commission (“FTC”) for noncompliance. This compliance proceeding stemmed from an earlier inquiry in which ERSP requested substantiation for several core claims identified in advertising for the Sea Vegg nutritional supplement that came to ERSP through its ongoing monitoring program.

In the original inquiry, ERSP requested that the marketer provide substantiation for several core claims that were communicated in the thirty-minute infomercial. The core claims at issue included:  “…rebalances the thyroid.”; “…helped my mother’s MS.”; “Stabilize your weight…despite your eating habits”; “Removes toxins and heavy metals”; “Incredibly, the destruction of these [cancerous] tumors was observed to take place without affecting normal cells.” and “We have all the science behind it.”.

ERSP concluded that the marketer did not conduct any studies on the advertised product nor did it conduct testing on the ingredients at the same strength in which they are contained in the product. As such, ERSP determined that the marketer could not support the claims involving general product performance, health and safety and weight loss. ERSP was also concerned that many of the claims made by ITV that were based on the testing of individual ingredients in Sea Vegg would be understood by consumers as being attributable to the advertised product when, in fact, they are not. As such, ERSP recommended that ITV either make substantial and significant modifications to the advertising or discontinue the advertising completely. In a marketer’s statement to ERSP following the decision, ITV stated it would “…immediately modify our website and take ERSP’s recommendations under consideration for all future modifications or edits of the advertisement.”

 

ERSP, through its on- going monitoring program, continued to track the exact same infomercial six weeks after the case closed, and after continuing to see the unedited version, opened a compliance inquiry.  In its original response, ITV stated that it was making modifications to the advertising, and that a new version of the advertising had been sent out for distribution.  ERSP informed ITV that it still had several concerns about the truthfulness and accuracy of the advertising and also questioned ITV about the specific time frame for its dissemination of its new advertising. Subsequently, ITV represented that it would continue to run the original infomercial, not make any modifications as previously stated, and was currently involved in litigation with the FTC.

ERSP remained concerned with the marketer’s commitment to make changes consistent with the spirit of the decision and pursuant to Section 4.1 (B) of the ERSP Policy and Procedures, referred the matter to the Federal Trade Commission for possible enforcement action.

 

Subscribe to the Ad Law Insights or Privacy Initiatives newsletters for an exclusive monthly analysis and insider perspectives on the latest trends and case decisions in advertising law and data privacy.

 

 

 

 

Latest Decisions

Decision

National Advertising Division Finds Realtor.com “#1 Site Real Estate Professionals Trust” Claim Supported

New York, NY – November 8, 2024 – In a challenge brought by competitor CoStar Group, the National Advertising Division determined that Move provided a reasonable basis for its claim that Realtor.com is the “#1 site real estate professionals trust.

Read the Decision Summary
Decision

National Advertising Division Recommends Verizon Discontinue or Modify Certain Claims for Satellite-Supported Texting Services

New York, NY – November 7, 2024 – In a Fast-Track SWIFT challenge brought by T-Mobile, the National Advertising Division recommended that Verizon either discontinue certain claims about satellite-supported texting services in remote locations or modify them to disclose the necessary conditions for Verizon customers...

Read the Decision Summary
Decision

Following National Advertising Division Challenge, PetIQ Voluntarily Discontinues Certain Claims for NextStar Flea & Tick Topical

New York, NY – November 6, 2024 – Following a National Advertising Division challenge, PetIQ discontinued certain claims for its NextStar Flea & Tick topical flea prevention and treatment product, which appeared on PetIQ’s website, social media, and third-party websites.

Read the Decision Summary
Decision

National Advertising Division Finds Certain Safety Claims for Drunk Elephant Skincare Products Supported; Recommends Modification of Influencer Posts

New York, NY – November 4, 2024 – The National Advertising Division determined certain Drunk Elephant social media claims regarding skincare products being “safe for kids and tweens to use” were supported, but determined that two TikTok video influencer disclosures for Drunk Elephant's B-Goldi...

Read the Decision Summary