BBB National Programs Decision Summaries
BBB National Programs provides summaries of all case decisions from the National Advertising Division (NAD), National Advertising Review Board (NARB), Children’s Advertising Review Unit (CARU), Direct Selling Self-Regulatory Council (DSSRC), and Digital Advertising Accountability Program (DAAP). Subscribe to receive a weekly wrap-up of published case decisions in your inbox.
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8/20/2015 - Blip Toys to Revise TV Commercial for ‘Yummy Nummies’ to Better Disclose Need for Microwave, Depict Adult Supervision
Blip Toys has said it will revise broadcast advertising for certain of the company’s “Yummy Nummies” products to better disclose that some products require use of a microwave oven and to depict adult supervision, action that the Children’s Advertising Review Unit has determined was necessary. -
8/14/2015 - NARB Panel Hears DirecTV Appeal: Even ‘Very Funny’ Advertising May Include Claims That Require Substantiation
A five-member panel of the National Advertising Review Board (NARB) has recommended that DirecTV, LLC, discontinue comparative claims in certain broadcast advertising that implied DirecTV is superior to cable with respect to signal reliability, service wait times, picture/sound quality, and sports programming. The panel also determined that certain customer-satisfaction claims made by DirecTV did not require any additional disclosures, beyond a more prominent reference to the basis of the claim to be #1 in customer satisfaction over all cable TV providers. -
8/12/2015 - CARU Recommends Hampton Direct Modify Advertising for ‘My Fun Fish Tank’ to Better Disclose Material Information
The Children’s Advertising Review Unit has recommended that Hampton Direct modify advertising for the company’s “My Fun Fish Tank” to better assure that children understand that water added to the tank must be pre-conditioned and neither too hot nor too cold. -
8/06/2015 - NAD Recommends Great HealthWorks Modify, Discontinue Certain Claims for ‘Omega XL,’ Finds Advertiser Can Support Certain Claims
The National Advertising Division has recommended that Great HealthWorks, Inc., discontinue or modify certain claims for the company’s Omega XL dietary supplements, including claims that a shellfish oil product, on the market for 30 years, is a “breakthrough secret.” -
8/04/2015 - NAD Finds Dole Commercial Doesn’t Disparage Competing ‘Fruit Bowl’ Products; Recommends Advertiser Modify or Discontinue Line Claim
The National Advertising Division has determined that a commercial for “Dole Fruit Bowls,” a product of Dole Packaged Foods, LLC, doesn’t disparage competing products. NAD has also recommended that Dole either discontinue the implied claim that all of its “Dole Fruit Bowl” products are packed in 100 percent fruit juice, or modify the claim to clearly identify which products are packed in juice and which are packed in light syrup. Advertising claims made by Dole were challenged by Del Monte Foods, Inc. -
8/03/2015 - NAD Recommends K-C Discontinue ‘Clean Better’ Claim in Advertising for ‘Huggies Natural Care Wipes’
The National Advertising Division has recommended that Kimberly-Clark Corporation discontinue advertising claims that the company’s Huggies Natural Care Wipes “… clean better.” -
7/21/2015 - NAD Recommends Motherlove Herbal Company Discontinue Certain Claims for ‘More Milk Plus,’ Finds Company Can Support Limited ‘Best-Selling’ Claim
The National Advertising Division has recommended that Motherlove Herbal Company discontinue claims that the company’s “More Milk Plus” dietary supplement is an “effective herbal formula designed to quickly increase breast milk for breastfeeding mothers.” NAD determined, however, that the advertiser established a reasonable basis for the claim that More Milk Plus is “Motherlove’s best selling herbal lactation formula.” -
7/21/2015 - NAD Recommends Vogue Change Packaging to Eliminate ‘Formulas’ for ‘Proganix’ Products
The National Advertising Division has recommended that Vogue International, Inc., modify packaging for certain shampoos and conditioners in its “Proganix” product line to avoid conveying the message that specific exotic ingredients are responsible for specific product benefits. -
7/21/2015 - NAD Recommends Euro-Pro Discontinue Claims that Shark Vacuum Receives ‘More 5-star Online Reviews’ Than Any Other Brand
The National Advertising Division has recommended that Euro-Pro Operating, LLC, discontinue claims that the company’s Shark brand vacuum cleaners receive “more 5-star online reviews than any other vacuum brand.” -
7/21/2015 - CARU Refers Advertising for ‘Jurassic World’ to MPAA for Review
The Children’s Advertising Review Unit referred advertising for Universal Pictures’ “Jurassic World” – rated PG-13 by the Motion Picture Association of America – to the MPAA for review.