BBB National Programs Decision Summaries
BBB National Programs provides summaries of all case decisions from the National Advertising Division (NAD), National Advertising Review Board (NARB), Children’s Advertising Review Unit (CARU), Direct Selling Self-Regulatory Council (DSSRC), and Digital Advertising Accountability Program (DAAP). Subscribe to receive a weekly wrap-up of published case decisions in your inbox.
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4/25/2023 - National Advertising Division Recommends T-Mobile Discontinue “Don’t You Worry ‘Bout Speed” Claim for T-Mobile Home Internet Service
New York, NY – April 25, 2023 – In a Fast-Track SWIFT challenge brought by Comcast Cable Communications Management, LLC, the National Advertising Division (NAD) recommended that T-Mobile discontinue the “Don’t you worry ‘bout speed” claim in reference to T-Mobile’s Home Internet (T-HINT) service. -
4/13/2023 - Vegamour Discontinues Certain Advertising Claims for Gro Ageless Anti-Gray Hair Serum Following National Advertising Division Challenge
New York, NY – April 13, 2023 – In response to a BBB National Programs National Advertising Division (NAD) challenge, brought as part of NAD’s routine monitoring of national advertising for truth and transparency, Vegamour voluntarily discontinued advertising claims regarding its Gro Ageless Anti-Gray Hair Serum.
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4/12/2023 - National Advertising Division Recommends Fitness Cubed Discontinue Health-Related Claims for Cubii Seated Elliptical Trainer
New York, NY – April 12, 2023 – In a challenge brought by Actegy Health Inc., the National Advertising Division (NAD) recommended that Fitness Cubed, Inc. discontinue health-related express and implied claims for its Cubii Seated Elliptical Trainer.
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4/11/2023 - National Advertising Review Board Recommends Molson Coors Discontinue “Light Beer Shouldn’t Taste Like Water” Claim in Two Advertisements
New York, NY – April 11, 2023 – A panel of the National Advertising Review Board (NARB), the appellate body of BBB National Programs, recommended that Molson Coors Beverage Company discontinue the claim that “light beer shouldn’t taste like water. It should taste like beer” in the context of two challenged advertisements promoting Miller Lite.
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4/05/2023 - National Advertising Division Recommends Cocofloss Discontinue or Modify Comparative Claim vs. “Flat Slippery Floss”
New York, NY – April 5, 2023 – In a Fast-Track SWIFT challenge brought by P&G, the National Advertising Division (NAD) recommended that Cocofloss discontinue a claim for its Cocofloss brand of woven dental floss or modify its advertising to avoid conveying the unsupported message that floss such as P&G’s Glide Floss is ineffective.
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4/05/2023 - National Advertising Division Finds Spectrum’s “Most Consistent Download Speeds” Claim Supported
New York, NY – April 5, 2023 – In a Fast-Track SWIFT challenge brought by AT&T Services, the National Advertising Division (NAD) determined that Charter Communications substantiated the “most consistent download speeds” claim for its Spectrum Internet service.
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4/04/2023 - In National Advertising Division Challenge, Neurotrack Voluntarily Discontinues Certain Cognitive Health Program Claims
New York, NY – April 4, 2023 – Following a National Advertising Division (NAD) challenge, brought by competitor Posit Science, Neurotrack Technologies, Inc. voluntarily discontinued certain claims for its Cognitive Health Program.
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3/23/2023 - National Advertising Division Recommends T-Mobile Discontinue Most Reliable 5G Network According to umlaut Claims
New York, NY – March 23, 2023 – In a challenge brought by AT&T Services, Inc., the National Advertising Division (NAD) recommended that T-Mobile, U.S., Inc. discontinue advertising claims that its wireless service has the most reliable 5G network according to the third-party testing company, umlaut.
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3/16/2023 - Comcast Appeals National Advertising Division Recommendation to Modify or Discontinue Certain Advertising Claims for Xfinity Mobile
New York, NY – March 16, 2023 – In a challenge brought by AT&T, the National Advertising Division (NAD) recommended that Comcast Cable modify claims that its Xfinity Mobile service is the “fastest mobile service;” discontinue its “most reliable,” “highest ranked,” and “best network” claims for Xfinity Mobile; and clearly and conspicuously disclose that an Xfinity Internet subscription is required for Xfinity’s mobile service.
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3/15/2023 - National Advertising Division Finds Charter’s “Most Reliable Internet” Claim Supported; Recommendation to Modify or Discontinue Other Claims is Appealed
New York, NY – March 15, 2023 – Acting on a challenge brought by Frontier Communications, the National Advertising Division (NAD) determined that Charter Communications provided a reasonable basis for its “most reliable internet claim.” However, NAD recommended that Charter modify or discontinue other challenged claims for its cable internet service.