BBB National Programs Decision Summaries
BBB National Programs provides summaries of all case decisions from the National Advertising Division (NAD), National Advertising Review Board (NARB), Children’s Advertising Review Unit (CARU), Direct Selling Self-Regulatory Council (DSSRC), and Digital Advertising Accountability Program (DAAP). Subscribe to receive a weekly wrap-up of published case decisions in your inbox.
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3/31/2020 - CRN, Nutrex Participate In NAD Forum
The National Advertising Division of the Council of Better Business Bureaus has recommended that Nutrex Inc. discontinue certain advertising claims for the dietary supplement Vitrix Maximum Impact. -
3/30/2020 - Advertising Claims for HAPPYneuron Brain-Training Method Modified or Permanently Discontinued Following NAD Inquiry
HAPPYneuron stated that it will modify or permanently discontinue the advertising claims for its brain-training method that were at issue in an inquiry before the National Advertising Division. The advertiser’s claims, which appeared in social media and website advertising at www.happy-neuron.com, were challenged by Posit Science Corporation, maker of competing brain-training exercises. -
3/23/2020 - NAD Recommends Church & Dwight Discontinue “Clinically Proven Absorption” Claim for Vitafusion Gummy Dietary Supplements; Advertiser to Appeal to NARB
The National Advertising Division (“NAD”) recommended that Church & Dwight Co., Inc. discontinue the claim “clinically proven absorption” on product labels, the vitafusion website, tradeshow materials and during video advertisements for its vitafusion gummy line of dietary supplements. The claim was challenged by Pharmavite LLC, manufacturer of Nature Made dietary supplements. The advertiser has said it will appeal NAD’s findings to the National Advertising Review Board. -
3/17/2020 - NAD Recommends Discontinuation of Line Claims that Body Armor Sports Drinks are “More Natural” and have “More Natural Ingredients” Than Gatorade
The National Advertising Division (“NAD”) recommended that BA Sports Nutrition, LLC (“BA”) discontinue the following claims for its Body Armor and Body Armor Lyte sports drinks: “The More Natural Sports Drink,” “More Natural Ingredients than Gatorade Thirst Quencher & Gatorade Zero,” “The More Natural Low-Calorie Sports Drink,” and “More Natural Ingredients than Gatorade Thirst Quencher & Gatorade Zero.” The claims were challenged by Stokely-Van Camp, Inc. (“SVC”), maker of competing Gatorade sports drinks.
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3/11/2020 - National Advertising Division Recommends Trek Narrowly Tailor Helmet Performance Claims to Underlying Study; Modify Claim that Bontrager WaveCel Helmets are “up to 48x More Effective Than Traditional Foam Helmets”
The National Advertising Division (“NAD”) determined that Trek Bicycle Corporation had submitted evidence sufficient to demonstrate that its study of head injury protection comparative performance testing between its Bontrager WaveCel helmets (“WaveCel helmets”) and competitive products was reliably conducted. However, due to concerns about the fit between this study and the advertiser’s quantified comparative safety claim, NAD recommended that Trek discontinue the claim that its WaveCel helmet is “up to 48x more effective than traditional foam helmets in protecting your head from injuries caused by certain cycling accidents.”
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3/10/2020 - National Advertising Division Recommends Modification or Discontinuance of Comparative Visibility Message in Always Discreet Incontinence Pads Advertising
The National Advertising Division (“NAD”) recommended that The Procter & Gamble Company (“P&G”) modify or discontinue challenged television commercials and print advertising to avoid conveying an unsupported comparative visibility message between its Always Discreet incontinence pads and competing Poise incontinence pads, following a challenge by Kimberly-Clark Corporation (“K-C”).
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3/09/2020 - National Advertising Division Recommends Modification to Label of Ecover Dish Soap to Clearly Identify that Biodegradable Claim Applies Only to Product Formula
The National Advertising Division (“NAD”) recommended that S.C. Johnson & Son, Inc. (“SCJ”) modify use of the claim “biodegradable” on the front label of its Ecover dish soap product to make clear that it only applies to the product formula and not the product packaging, following a challenge by The Procter & Gamble Company (“P&G”), maker of Dawn dish soap.
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3/04/2020 - National Advertising Division Refers Advertising Claims Made by Ava Science to Federal Trade Commission
The National Advertising Division (NAD) has referred advertising claims made by Ava Science, Inc. for its Ava Ovulation Bracelet to the Federal Trade Commission for further review after the company declined to confirm that it would comply with NAD’s recommendation to modify certain claims despite multiple attempts by NAD to obtain a response.
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3/03/2020 - Certain Advertising Claims for Doggie Dailies Dietary Supplement Permanently Discontinued Following National Advertising Division Inquiry
Doggie Dailies, the maker of Doggie Dailies dietary supplement, stated that it will permanently discontinue the advertising claims that were at issue in an inquiry before the National Advertising Division (NAD).
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3/02/2020 - BBB National Programs National Advertising Division Recommends Discontinuation of Health-Related Superiority Claims for FemiClear Vaginal Yeast Infection Treatment, Following Challenge by Monistat
The National Advertising Division (NAD) recommended that OrganiCare discontinue challenged claims for its FemiClear Vaginal Yeast Infection Treatment.